Is there a Marriott representative on FT?
Jun 19, 2018, 4:04 pm
#16
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Original Poster
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
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What context would be helpful without revealing the hotel or the issue?
Jun 19, 2018, 7:16 pm
#17
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I initially posted looking for a representative to FT from Marriott, and found out there wasn’t one. I provided some follow up to let people know what happened given that there was no FT representative. What else do you need to know that would be helpful? As I said it was a serious issue involving safety on two different levels - both room safety and hotel safety.
Jun 19, 2018, 8:49 pm
#18
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
I agree that your question has been answered. However, you went on to say it was a "horrible experience" instead of leaving it at your question of "is there a Marriott rep on FT". As a Moderator, you of all people should know you were opening a Pandora's box with the additional information without providing the additional information!
Looks like OP just needs "ideas" for mounting a protracted exchage with Marriott for whatever reaasons. IF he documents the shortcomings from a franchisee, Marriott will take swift action according to their agreement.
Jun 20, 2018, 8:57 am
#19
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Original Poster
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,006
I Understand that people would like to know the exact issue
I agree that your question has been answered. However, you went on to say it was a "horrible experience" instead of leaving it at your question of "is there a Marriott rep on FT". As a Moderator, you of all people should know you were opening a Pandora's box with the additional information without providing the additional information!
And most of the time I agree. But in this case it involves potential he some legal issues, which as we also know, I’m not appropriate to be shared on a public forum. As I’ve indicated, it was a major safety issue in both my individual room and the hotel at large which I believe has now been appropriately addressed by the executive office. Thanks for all your help.
Jun 20, 2018, 11:06 am
#20
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
Understand that people would like to know the exact issue
And most of the time I agree. But in this case it involves potential he some legal issues, which as we also know, I’m not appropriate to be shared on a public forum. As I’ve indicated, it was a major safety issue in both my individual room and the hotel at large which I believe has now been appropriately addressed by the executive office. Thanks for all your help.
And most of the time I agree. But in this case it involves potential he some legal issues, which as we also know, I’m not appropriate to be shared on a public forum. As I’ve indicated, it was a major safety issue in both my individual room and the hotel at large which I believe has now been appropriately addressed by the executive office. Thanks for all your help.
Jun 20, 2018, 6:25 pm
#21
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Original Poster
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,006
I brought it up because I wanted to start with an FT representative if there was one
Finding out there wasn’t one encouraged me to look for other avenues. But I felt a responsibility to post back here since I’ve asked the question. If it would be better for me to just delete the entire post I’m happy to do that – I don’t want to inconvenience her bother anyone.
Jun 20, 2018, 6:40 pm
#22
Join Date: Dec 2006
Location: NYC - upper West Side
Programs: Marriott Bonvoy Lifetime Titanium Elite
Posts: 1,597
I couldn't agree more. If all you are going to say is that your "horrible experience" was a hotel safety issue then you need to provide a brief description.
If not, then don't bring it up. Period.
Was the security issue someone walking into your hotel room with a gun? Was there rat poison in the food that Room Service sent up? Or was there too much chlorine in the swimming pool?
And then to go onto say you can't provide details because there is a legal issue is simply absurd.
Hard to believe this guy is a Moderator
my 2 cents.
NEWMAN
If not, then don't bring it up. Period.
Was the security issue someone walking into your hotel room with a gun? Was there rat poison in the food that Room Service sent up? Or was there too much chlorine in the swimming pool?
And then to go onto say you can't provide details because there is a legal issue is simply absurd.
Hard to believe this guy is a Moderator
my 2 cents.
NEWMAN
Last edited by hhoope01; Jul 9, 2018 at 1:00 pm Reason: Fixed Signature to fit FT guidelines.
Jun 21, 2018, 6:37 am
#23
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Understand that people would like to know the exact issue
And most of the time I agree. But in this case it involves potential he some legal issues, which as we also know, I’m not appropriate to be shared on a public forum. As I’ve indicated, it was a major safety issue in both my individual room and the hotel at large which I believe has now been appropriately addressed by the executive office. Thanks for all your help.
And most of the time I agree. But in this case it involves potential he some legal issues, which as we also know, I’m not appropriate to be shared on a public forum. As I’ve indicated, it was a major safety issue in both my individual room and the hotel at large which I believe has now been appropriately addressed by the executive office. Thanks for all your help.