Additional Guest cannot check-in?
Apr 18, 2018 | 9:17 am
#1
Original Poster
Join Date: Oct 2015
Location: Boston MA
Programs: UA 1K, Marriott T, HH D, IHG SA.
Posts: 150
Additional Guest cannot check-in?
Just want to know does Marriott have a policy regarding additional guest check-in without the primary person who made the reservation show up?
For mobile check-in, if the person who made the reservation already used mobile check-in, can additional guest go to front desk pick up the key alone?
Thanks~
For mobile check-in, if the person who made the reservation already used mobile check-in, can additional guest go to front desk pick up the key alone?
Thanks~
Apr 18, 2018 | 12:32 pm
#2
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Is the primary person on the reservation ever going to show up?
Apr 18, 2018 | 2:07 pm
#4
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Join Date: Jul 2002
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Posts: 53,010
I've had a Guest 2 check-in many times. Guest 2 has always been my wife, and in physical possession of a credit card from the same account as the one I used to make the reservation. Never been an issue for us... I'm usually, but not always, eventually there - but even when I am I sometimes don't interact with the front desk. We've had lots of stays where we arrive from different cities, including one about 3 weeks ago.
If Guest 2 were a random buddy with no credit card of his own, I can theoretically see that being a problem. Haven't tried it.
Once all hotels have digital key, this will eventually get easier...provided you trust Guest 2 to log into your hotel chain's mobile app as you on their phone.
If Guest 2 were a random buddy with no credit card of his own, I can theoretically see that being a problem. Haven't tried it.
Once all hotels have digital key, this will eventually get easier...provided you trust Guest 2 to log into your hotel chain's mobile app as you on their phone.