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-   -   Additional Guest cannot check-in? (https://www.flyertalk.com/forum/marriott-rewards/1904640-additional-guest-cannot-check.html)

jackexu Apr 18, 2018 9:17 am

Additional Guest cannot check-in?
 
Just want to know does Marriott have a policy regarding additional guest check-in without the primary person who made the reservation show up?

For mobile check-in, if the person who made the reservation already used mobile check-in, can additional guest go to front desk pick up the key alone?

Thanks~

MSPeconomist Apr 18, 2018 12:32 pm

Is the primary person on the reservation ever going to show up?

UpgradeMe Apr 18, 2018 1:34 pm


Originally Posted by jackexu (Post 29655913)
Just want to know does Marriott have a policy regarding additional guest check-in without the primary person who made the reservation show up?

Marriott does not. An individual property may.

pinniped Apr 18, 2018 2:07 pm

I've had a Guest 2 check-in many times. Guest 2 has always been my wife, and in physical possession of a credit card from the same account as the one I used to make the reservation. Never been an issue for us... I'm usually, but not always, eventually there - but even when I am I sometimes don't interact with the front desk. We've had lots of stays where we arrive from different cities, including one about 3 weeks ago.

If Guest 2 were a random buddy with no credit card of his own, I can theoretically see that being a problem. Haven't tried it.

Once all hotels have digital key, this will eventually get easier...provided you trust Guest 2 to log into your hotel chain's mobile app as you on their phone.


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