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-   -   SPG flooding Marriott with platinums (https://www.flyertalk.com/forum/marriott-rewards/1887458-spg-flooding-marriott-platinums.html)

UA-NYC Jan 11, 2018 7:49 pm


Originally Posted by Srisarin (Post 29281962)
So even as a P with all your SNAs you still don't upgraded, let alone a suite, every single time, but proffer forward that you do in other posts. How sad ......



I've been on FT a long time. Seen a lot of people come and go. Let's just say you're up there (or down there really) as a "special" kind of poster. Your (short) history of posts is quite telling.

I have never once said that I get upgraded "every single time". No SPG Plat does. Of course, for you apparently even a solid majority of times constitutes a gamble, nothing likely, not going to happen, total speculation. Great "logic". Despite a track record over my N=~800 nights as a Plat. And never having an SNA expire. And not being able to remember much vacation time in an entry level room.

But feel free to continue with your word twisting and deception and outright lies.

Srisarin Jan 11, 2018 7:58 pm

My SPG experiences as a P in 2017 were limited to 2 properties -

Schloss Fuschl in bei hof Salzburg - nice property and my 7th, but last stay as although upgraded to a suite during the 2nd morning of breakfast taken out on the balcony overlooking the lake staff manhandled my Asian wife when she went inside to partake in breakfast alone pushing her out of the restaurant thinking, as related by the GM, that she was part of a tour group and did not belong in the restaurant.

Westin Leipzig - upgraded to a suite, but no AC available in the entire hotel except the lobby and it was at least 32C overnight and 39C during the day.

Although these 2 episodes may be one offs at both/either of these properties, getting a suite is NOT the all ending nirvana as others think they may be as there's more to a stay then just the size of your room. Although soured, we'll be staying at the Westin Xi'an for 5-nights the end of this month. No SNAs and I could care less if upgraded to a suite. All I want is a NON smoking (and in China that might not be easy) room that is not perfumed to mask the smoke and a decent Westin K bed, but we'll have to see the outcome of desires vrs reality....... who knows, I might be surprised.

Last half of Feb will be in Australia and the month of March in New Zealand, but no SPG props, nor for that matter Marriott's booked........

YoungSoloTraveler Jan 11, 2018 9:29 pm

Again though if you want a suite just nag a manager via email. They usually do upgrade you and then send a nice survey to fill out. If you're good at it make a macro that prefills everything and then add one or two sentences. Takes maybe 5-10 minutes. Win Win situation.

Thankfully I travel internationally mostly cause the Marriott lounges in the US and well all hotel chains in general are just mediocre. Especially with their cheap pay as you go alcohol. Abroad makes sense to target hotels with lounges in the US wouldn't be a deciding factor.

Marriott15 Jan 11, 2018 11:35 pm

Here has been my argument though. If someone reaches Platinum with Starwood then they get matched Platinum Elite with Marriott. If I have Platinum Elite with Marriott I am only getting the SPG Platinum 25 status. As someone who had over 100 nights with Marriott they should of gave me 75 night incentive with Starwood and the ability to get 4 points for every dollar spent.

Seems like the Starwood to Marriott is a better match then Marriott to Starwood. Someone that has spent 25 nights with Starwood get's the same status as I am at Marriott when I stayed over 100 nights.

It is what it is now but I wish they would of done that for Marriott guests that actually stayed in 75 or more hotels!

bhrubin Jan 12, 2018 12:01 am


Originally Posted by Marriott15 (Post 29282591)
Here has been my argument though. If someone reaches Platinum with Starwood then they get matched Platinum Elite with Marriott. If I have Platinum Elite with Marriott I am only getting the SPG Platinum 25 status. As someone who had over 100 nights with Marriott they should of gave me 75 night incentive with Starwood and the ability to get 4 points for every dollar spent.

Seems like the Starwood to Marriott is a better match then Marriott to Starwood. Someone that has spent 25 nights with Starwood get's the same status as I am at Marriott when I stayed over 100 nights.

It is what it is now but I wish they would of done that for Marriott guests that actually stayed in 75 or more hotels!

If you want Marriott Platinum status or SPG Platinum status, you have both options to qualify to reach whichever status you prefer.

Ironically, the SPG Plat25 benefits and recognition at SPG hotels you are complaining about are more generous than those for Marriott Platinum at Marriott/RC hotels. So it’s difficult to understand your premise.

If you want SPG Plat50 or SPG Plat75 or SPG Plat100 status, then you need to stay at SPG hotels to do it. Period. There are additional benefits for SPG Plat50, SPG Plat75, and SPG Plat100 elite levels that have no equal with Marriott/RC Platinum. Since you obviously value those additional benefits with SPG Plat50 and higher, perhaps you should be staying at more SPG hotels.



Srisarin Jan 12, 2018 1:54 am

Details to support your premise are required. Otherwise its all smoke and mirrors representing your obviously biased opinion


Originally Posted by bhrubin (Post 29282652)
Ironically, the SPG Plat25 benefits and recognition at SPG hotels you are complaining about are more generous than those for Marriott Platinum at Marriott/RC hotels.


UA-NYC Jan 12, 2018 5:30 am


Originally Posted by Srisarin (Post 29282063)
My SPG experiences as a P in 2017 were limited to 2 properties -

...and after all your posturing and obfuscation, you had two experiences that both generated suites. and didn't need SNAs either for them. SMH.

Srisarin Jan 12, 2018 6:12 am

Selective interpretation when one INTENTIONALLY does not include para 4 of my post


Originally Posted by UA-NYC (Post 29283188)
...and after all your posturing and obfuscation, you had two experiences that both generated suites. and didn't need SNAs either for them. SMH.


UA-NYC Jan 12, 2018 6:51 am


Originally Posted by Srisarin (Post 29282866)
Details to support your premise are required. Otherwise its all smoke and mirrors representing your obviously biased opinion

Since you missed the past 100-odd posts, here are a couple:
  • free breakfast at high-end luxury properties + resorts
  • greater chances of a suite upgrade (much like you enjoyed on your recent trip)
It's not that complicated...

Srisarin Jan 12, 2018 6:58 am

Breakfast at high end lux props and resorts - been getting that at Marriotts already

Greater chance of suite upgrades - as previously posted and once again intentionally ignored, suites are NOT the end all if the stay is completely screwed up, but I’ve had no problem getting suites at most Marriotts that actually have them available


Originally Posted by UA-NYC (Post 29283392)
Since you missed the past 100-odd posts, here are a couple:
  • free breakfast at high-end luxury properties + resorts
  • greater chances of a suite upgrade (much like you enjoyed on your recent trip)
It's not that complicated...


UA-NYC Jan 12, 2018 7:04 am


Originally Posted by Srisarin (Post 29283415)
Breakfast at high end lux props and resorts - been getting that at Marriotts already

Greater chance of suite upgrades - as previously posted and once again intentionally ignored, suites are NOT the end all if the stay is completely screwed up, but I’ve had no problem getting suites at most Marriotts that actually have them available




Asia != the rest of the world. Anyone showing up at an Asian hotel with a pulse is likely to get a suite. The US is a different animal entirely. Go look at the Platinum benefit pages for MR vs. SPG and you will spot the difference quite clearly...no legal experience needed.

Service failures are independent of suites, and are outlier incidences...shameful you are projecting that on an entire brand.

C17PSGR Jan 12, 2018 7:10 am


Originally Posted by UA-NYC (Post 29283392)
  • free breakfast at high-end luxury properties + resorts
  • greater chances of a suite upgrade (much like you enjoyed on your recent trip)
.

I think the "free breakfast at high-end luxury properties + resorts" is really the only benefit that one gets as an SPG Plat that they don't get as a Marriott Plat. And ... I try to take advantage of it!

As for the day to day full service properties though, Marriott lounge benefits are better than the SPG breakfast benefits since you get breakfast and light snacks, plus a $10 voucher.

And my upgrade rates are the same.

Srisarin Jan 12, 2018 7:21 am

My recent Marriott stays -

Renaissance Tuscany (which put to shame any alleged St R calling itself lux I’ve ever been to) - weeklong upgraded to top floor corner suite with 3 balconies overlooking the Barga Valley and mountains - full breakfast in restaurant comped

Hua Hin Marriott Resort - upgraded to oceanfront suite with jacuzzi - full breakfast in restaurant comped

JW Phu Quoc Resort - weeklong upgrade to top floor torquise suite - breakfast comped

Marriott tops SPG, again.....


Originally Posted by C17PSGR (Post 29283454)
I think the "free breakfast at high-end luxury properties + resorts" is really the only benefit that one gets as an SPG Plat that they don't get as a Marriott Plat. And ... I try to take advantage of it!

As for the day to day full service properties though, Marriott lounge benefits are better than the SPG breakfast benefits since you get breakfast and light snacks, plus a $10 voucher.

And my upgrade rates are the same.


pinniped Jan 12, 2018 7:46 am


Originally Posted by Srisarin (Post 29282866)
Details to support your premise are required. Otherwise its all smoke and mirrors representing your obviously biased opinion

I'm a longtime Marriott homer and I'm not sure why you're digging in on this one. I know from my own 700+ Marriott nights (not counting Execustay) and 300+ SPG nights spread across 4 continents how the on-property experience has worked for me over the past 10-20 years. I also know from following both the SPG and Marriott boards for years, reading from people who have thousands of nights at both of these brands, how it seems to work for the Marriott PP's and the SPG Plat 100's. Even Marriott's own executives recognize that the SPG program is different - specifically, they've pointed out how strong of an emotional connection exists between SPG and its members and how that's going to make the program merger challenging. SPG has always had a strong culture of recognizing its elites on-property, with upgrades and with personal touches. The upgrade rate was very noticeable to me - consistent, statistically relevant, clearly a part of the daily practice at the hotels that were upgrading me. I was just a regular 50-nighter (most stays before the SNA concept was introduced).

I still love Marriott. It cranks out Travel Packages for me, which I've turned into nice family trips, my AA lifetime status, a few WN companion passes over the years, and - now that I'm AS elite - hopefully some CX premium cabin in my future. (Those AA and WN side bonuses are sadly over.) But Marriott's program has always been "get the basic stuff right, and reward the member well" - the hook is the future rewards - whereas SPG's hook is more about the experience during any given stay, in additional to future rewards.

My next TP is at the Boscolo in Rome. If I get the kind of upgrade you got in Tuscany, I'll be super happy. But I'm not expecting it: I am expecting a good room with my bed/smoke right and a good breakfast. I am confident they'll get that part right.

UA-NYC Jan 12, 2018 7:50 am


Originally Posted by C17PSGR (Post 29283454)
I think the "free breakfast at high-end luxury properties + resorts" is really the only benefit that one gets as an SPG Plat that they don't get as a Marriott Plat. And ... I try to take advantage of it!

As for the day to day full service properties though, Marriott lounge benefits are better than the SPG breakfast benefits since you get breakfast and light snacks, plus a $10 voucher.

And my upgrade rates are the same.

Breakfast benefit is great and a big differentiator!

Some Starwood properties do have lounges ;) guess that is a YMMV situation. I typically would do points over a $10 voucher.

UG rates also may vary too. Good if they are equal. I see many MR Plats amazes at how many more UGs they are getting at SPG properties esp US. Don’t see too many in the reverse.


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