May 11, 2017, 7:19 am
Last edit by: SkiAdcock
Work-around per aaupgrade:
1. Don't log in
2. Click on Reservations: View & Manage in the upper right corner of home page
3. Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
Now you can actually print out a copy of your reservation on a single page;
According to GoSaints, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
1. Don't log in
2. Click on Reservations: View & Manage in the upper right corner of home page
3. Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
Now you can actually print out a copy of your reservation on a single page;
According to GoSaints, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
Viewing res defaults to modify now?
May 9, 2017 | 8:33 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,183
Viewing res defaults to modify now?
Just noticed this starting to happen a day ago... if I go to view any of my upcoming reservations on the Marriott website, it jumps to the change/modify reservation page. The only way I can get to actually view my res detail is to 'cancel' my changes to the reservation, even though I never made any changes in the first place.
Happening on multiple computers, so seems like they broke something with the website again. Anyone else getting this?
Happening on multiple computers, so seems like they broke something with the website again. Anyone else getting this?
May 9, 2017 | 11:57 pm
#2
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,685
I see what you mean. Was just trying to view my reservation rate rules and had trouble finding a way to do so since I get directed to the change screen first all the time
May 10, 2017 | 3:11 am
#3
Join Date: Jun 2004
Programs: BD, DL, UA, AA, Marriott, SPG
Posts: 1,141
I'm facing the same issue. Tried on multiple browsers/computers.
May 10, 2017 | 3:46 am
#4
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
Marriott IT at its best once again. Workaround:
- Don't log in
- Click on Reservations: View & Manage in the upper right corner of home page
- Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
May 11, 2017 | 4:07 am
#5
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,683
"View/Modify" Reservation going straight to modify
Has anyone else noticed that "View/Modify" reservations does not go to the view screen? I've tested this on different browsers with the same result.
I was trying to change credit cards on upcoming stays, which has been accessible from the upper right had corner of the View Screen.
Short of calling the hotel, or changing the card at check-in, how does one change the credit card for an upcoming stay?
Maybe I'm having a brain-fart, but I just don't see any online method.
I was trying to change credit cards on upcoming stays, which has been accessible from the upper right had corner of the View Screen.
Short of calling the hotel, or changing the card at check-in, how does one change the credit card for an upcoming stay?
Maybe I'm having a brain-fart, but I just don't see any online method.
May 11, 2017 | 4:27 am
#6
Join Date: Apr 2004
Posts: 1,614
Has anyone else noticed that "View/Modify" reservations does not go to the view screen? I've tested this on different browsers with the same result.
I was trying to change credit cards on upcoming stays, which has been accessible from the upper right had corner of the View Screen.
Short of calling the hotel, or changing the card at check-in, how does one change the credit card for an upcoming stay?
Maybe I'm having a brain-fart, but I just don't see any online method.
I was trying to change credit cards on upcoming stays, which has been accessible from the upper right had corner of the View Screen.
Short of calling the hotel, or changing the card at check-in, how does one change the credit card for an upcoming stay?
Maybe I'm having a brain-fart, but I just don't see any online method.
Also, I mentioned this apparent IT issue to the CSR who took my call, but she just seemed to shrug it off. I am surprised that it is still a problem.
May 11, 2017 | 6:12 am
#7
Original Poster
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,183
Yes, I started a thread here the other day as well http://www.flyertalk.com/forum/marri...odify-now.html
Perhaps mods can merge them.
Perhaps mods can merge them.
May 11, 2017 | 8:30 am
#8
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,683
Marriott IT at its best once again. Workaround:
- Don't log in
- Click on Reservations: View & Manage in the upper right corner of home page
- Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
Sorry, I did not see this thread though my limited search efforts.
May 11, 2017 | 1:38 pm
#9
Join Date: May 2006
Location: FRA
Programs: MR Gold, IHG Gold AMB
Posts: 262
Seems to be corrected at last. I wonder why it took so long.
May 11, 2017 | 1:42 pm
#10
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,683
May 11, 2017 | 2:52 pm
#11
Join Date: Jun 2016
Programs: AS MVP Gold, Marriott Lifetime Gold, National Executive Elite
Posts: 247
Mine isn't back to usual either. I still default to edit.
May 12, 2017 | 4:09 am
#12
Join Date: Feb 2013
Posts: 1,842
Mine is still not working. Very frustrating.
May 12, 2017 | 7:35 am
#13
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,409
this is so annoying. Marriott IT at their best once again
May 12, 2017 | 3:47 pm
#14
Join Date: May 2006
Location: FRA
Programs: MR Gold, IHG Gold AMB
Posts: 262
May 12, 2017 | 4:08 pm
#15
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,753
I am having the same problem. It has been going on for a few days for me.
--Jon
--Jon
Last edited by Jon Maiman; May 12, 2017 at 4:15 pm