Is Marriott.com up and running today? "Invalid user name and/or password (7)" error
 

Can you login to Marriott.com today?

I can't login to Marriott.com today and receive the following error message:
Please correct the following and try again.
•Invalid user name and/or password (7).

When I clicked to "Reset a password" link on Marriott.com, clicked on a password reset link in my e-mail, reset a password and tried to login again, I have received the same error message:
Please correct the following and try again.
•Invalid user name and/or password (7).

Same thing for me. I jumped in here to see if happening to others. I reset my password but still cannot get on. Sounds like they are having website issues.

same issue. seems down.

Same here.. Pisses me off since I've been a Platinum member w/them for years and I'm on the website all the time, so I know for a fact that my PW isn't 'incorrect'.. Had to change it, now I've got a another new PW to remember.. Plus can't make any reservations at the moment.. Hope they get it figured out quick.

Seeing the same problem

same here also after password reset

Same issues here, even after resetting my password.

Seems to be working now

Sweet that it's back-up. I became Marriott Gold today and needed online access to grab a screenshot to annoy my statusless brother...

Not for me:

Account locked
Your account has been temporarily locked due to
too many failed attempts to sign in.

Are you kidding me?!

I had to reset my password like others here and tried hours later with the new password and now it won't work. There should be ramnifications when IT people screw up. I tried calling as well as have up after 45 mins on hold.

I don't even know how to unlock the damn account and there is no phone number provided other than the one that no one picks up. :td:

Well done Marriott, treating your Plats right. :mad:

Moments ago...

Dear Mr PW:

We apologize for the login issues on our website today. Once we learned of the situation, we immediately launched an investigation to determine the cause and our Internet technology team was able to restore functionality to Marriott.com within less than 2 1/2 hours. Marriott is very diligent in implementing safeguards to protect our systems. While Marriott is very proactive, these and other of issues are unpredictable for many businesses.

If we can be of further assistance, please feel free to reach out to our Customer Care team at 800-535-4028. We are available to assist you Monday through Friday from 7:00 AM to 11:00 PM and on Saturday and Sunday from 8:00 AM to 9:00 PM Central Standard Time.


Safe travels,

Still cannot access my account now that I have been locked out and no remedy was provided either by the Elite Desk staff member who replied. :td:

yep, was down for for hours today. Booked a Hilton instead. Great work Marriott!

Marriott.com is embarrassing this weekend ...

trying to book a room ... a SINGLE room ... here is what I am getting ... tried 3 times ... they really want me to stay w/ Hilton ... they do.

Your Stay
Check in: Saturday, January 23, 2016
Check out: Sunday, January 24, 2016
Rooms 1
Total guests: 2

Anyone experiencing new issues the last couple of days? I am able to login, but when trying to view account activity, I get redirected to:

I can view my account overview, promotions, etc, just not activity...

I'll say! Just logged in and my account is showing NO reservations. My wife's too. We should have 7 between us.

Edit: Mobile apps are showing correct reservations.