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Originally Posted by Michilander
(Post 26085557)
I'll say! Just logged in and my account is showing NO reservations. My wife's too. We should have 7 between us.
Edit: Mobile apps are showing correct reservations. In both places, my points and status are correct. |
+1 for me. Weird.
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I first saw no reservations, then was able to click Reservation Details and see all of them. But I was able to change a reservation, and make new reservations. But while I was able to see my Account Overview, every time I went to look at Account Activity, it claimed my session had expired, except if I then went to another page (like Reservations), it was clear my session was still active.
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As an update, I logged in on the mobile site and everything was working normally. Also, tried Safari without any issues. Chrome is still having trouble.
Edit: Chrome Incognito window works fine... |
Originally Posted by sdsearch
(Post 26087004)
I first saw no reservations, then was able to click Reservation Details and see all of them. But I was able to change a reservation, and make new reservations. But while I was able to see my Account Overview, every time I went to look at Account Activity, it claimed my session had expired, except if I then went to another page (like Reservations), it was clear my session was still active.
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Originally Posted by jjglaze77
(Post 26087498)
As an update, I logged in on the mobile site and everything was working normally. Also, tried Safari without any issues. Chrome is still having trouble.
Edit: Chrome Incognito window works fine... I used different browsers plus a mobile app. I called Marriott last night and I was told that "some users" are having trouble accessing the site. Marriott might want to look into getting some training for its web site programmers. - |
I'm having the same problems as mentioned above. When I saw 0 in "My Reservations" at the top of the screen, I panicked since my next one is in a view that's no longer available. Fortunately, it's still there.
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I was able to log in and my stay is there. Sorry you are having issues
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FUBAR
"We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory." i can log in. No upcoming reservations :confused: No account activity in the past 30 days :rolleyes: |
Originally Posted by Wickersley
(Post 26093869)
FUBAR
"We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory." i can log in. No upcoming reservations :confused: No account activity in the past 30 days :rolleyes: |
I've been getting a lot of invalid password error messages recently. I can't believe that I'm typing it incorrectly so often.
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Originally Posted by jjglaze77
(Post 26085484)
Anyone experiencing new issues the last couple of days? I am able to login, but when trying to view account activity, I get redirected to:
I can view my account overview, promotions, etc, just not activity... |
I could not access activity for my husband and me last night and it continues today. Back in the day, many programmers were on drugs. I am thinking that today is no different. Maybe their computer folks moved to Colorado...
Makes one wonder if they have a plan to change their website. I hate that, especially United's. Make work for the computing staff. |
Originally Posted by Wickersley
(Post 26093869)
No upcoming reservations :confused:
On the other hand, the account activity issue affects all pages, not just the summary. |
Parts of the site seem to work and others don't. I can log in and if I go to the "My Account" page, I can see reservations and point totals (even though the top page says "zero reservations". It does say I have no activity in the last 30 days (which is incorrect) and when I click on "my activity" I get:
Unable to Sign In This has been going on for several days. I've tried different browsers and all show the same things. We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory. Any suggestions? |
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