No suggestions, but I can confirm I'm seeing the exact same thing, also in multiple browsers. I've been getting it since at least yesterday. Though I hadn't signed in since the middle of last week before yesterday. So it might have been going on longer.

See post 19. You may want to try the mobile site, you want to try the app. They're different platforms, so the bugs affecting the main web site may be not be affecting those.

Other than that: You may want to hibernate. :) I'm sure they'll get it fixed eventually, I don't have as high a confidence of it being a timely fix.

What I want to see is the activity - I have the email confirmations from the bookings, so I'm not worried

I fully appreciate that there is a "work around" to show reservations,; which I confirm, works for me.

Earlier I said FUBAR

For a multi national to have these (ongoing) issues is a concern

Well, then have you tried the mobile site? Have you tried the app? If they're capable of showing activity, they may not be affected by this if this is at the main website itself.

(I generally only stay with Marriott during promos. So all the activity that there is in my account ended Jan 15, posted soon thereafter, before this problem started, and I won't have any more activity until Feb 1, meaning next week. So I haven't bothered trying any activity workarounds myself yet. And I've never used anything mobile of Marriott's myself yet either.)

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GLORY BE!

After my having tried several times each day since Monday to access my account, tonight, I was finally able to see my account details correctly.

It is great that the site is now working. However, it is puzzling why an important section of the website of a large hotel chain would be inoperative for several days.

All is well that ends well.

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As someone who's a software consultant focusing on helping very large corporations learn how to deliver software more quickly...This doesn't surprise me AT ALL. Large companies often have many layers of phase-gates, checks, and manual approvals that all need to happen before any kind of software (especially customer-facing software such as a website) hits a production environment. There's also often many different systems that need to talk to each other, but the people coding those different systems never talk to each other. That's how bugs like this often escape into the wild, and then it takes a while for it to be noticed and fixed.

In this case, the whole issue appears to have been fixed in about a week (as my activity and reservations are all showing correctly on the main website now.) That's pretty quick, in my experience.

Still getting the:

"Unable to Sign In

We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory."

message when trying to get into my activity or when I click on the unused certificate link. Been that way for a few weeks now. Via desktop.

After not functioning properly for about a week, six days ago, the site was working fine.

However, like you reported above, today I cannot sign into my account and I continue to get the "unable to Sign In" response.

Although it was explained well by a previous poster, I am puzzled why Marriott's site often malfunctions.

I travel on different airlines often. I don't recall ever using one of the major legacy carriers' websites while finding their sites inoperative for days or weeks at a time.

Maybe Marriott should consult with one of the airlines concerning how to program a web site.

My Activity is inaccessible again. Upcoming reservation is not showing on the top page but at least there is a work around by going into Account Overview / My Reservation.

However so far there is NO work around to access My Activity - every time I got Unable to Sign In error.

Has anyone complained to Marriott and get some courtesy points back for the inconvenience?

Stays and activity appear to be back, again.

now completely down for me ...

Error 404: com.ibm.ws.webcontainer.servlet.exception.NoTarget ForURIException: No target servlet configured for uri: /default.mi


issues every other day ... why can't Marriott get their website back to what it used to be .... reliable :td:

Down for me too, though the mobile app seems to be working just fine.

Well my local library's site is down today too (and it being a Sunday no IT to get it up & running again until tomorrow). Maybe there's something in the cloud? :p :D

Cheers.

The amount of hacking attempts has grown exponentially in the last few years. I wouldn't be surprised if they're under attack right now.

For me, all I can get at the moment is a "Sorry, we can't find the page your requested" splash. All the links on that page just redirect to the "sorry" page.

Source?