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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   MR Website - Unable to log in. (https://www.flyertalk.com/forum/marriott-rewards/1833193-mr-website-unable-log.html)

MarkinDallas Mar 13, 2016 2:01 pm

Up on one computer, down on the other
 
I am at work right now. Tried to log in on my official company computer. No luck using the link in my Favorites folder. No luck doing a search on yahoo for Marriott and then clicking on any of the "go straight to Marriott.com" links. Every possible link to Marriott gives me a "site not found" error message.
I then used my personal laptop in my office which is connected to the internet using Wi-Fi. No problem. Site opened up as normal. The speed when going from page to page was fine.
Mark

cfischer Mar 13, 2016 3:05 pm


Originally Posted by DenverBrian (Post 26326778)
The amount of hacking attempts has grown exponentially in the last few years. I wouldn't be surprised if they're under attack right now.

For me, all I can get at the moment is a "Sorry, we can't find the page your requested" splash. All the links on that page just redirect to the "sorry" page.

to be honest, I don't care. Every other travel website that I use is up and running. Marriott.com is down or non-functional ~ 20% of the time I want to use it. Site down, can't log into my account, telling me I can't book > 10 rooms when trying to book 1 ... the list is endless.
This nonsense started when they updated their site. Never before have there been such issues. They already lost a ton of business from me this year.

goodeats21 Mar 30, 2016 8:15 am

I can't seem to log into Marriott.com this morning.


Unable to Sign In

We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory.
Anyone else having issues?

mikeef Jan 6, 2017 9:38 am

I'm bumping this thread since I'm having the same problem. Anyone else?

Mike

hnewman Jan 6, 2017 9:39 am


Originally Posted by mikeef (Post 27714947)
I'm bumping this thread since I'm having the same problem. Anyone else?

Mike

I am good. Just got in

ajwright Jan 6, 2017 9:50 am

I had issues a few days ago, I would try to login and just got redirected a generic error page that said we can't log you in right. I called and they let me know they have been experiencing intermittent issues, and the general error usually meant that was the cause.

It started working for me the next day.

If you're worried about your account, or need something right away, the phone agents can take care of what you need (in my case she emailed me a copy of a folio I was trying to look up).

Bacai Jan 6, 2017 2:33 pm


Originally Posted by mikeef (Post 27714947)
I'm bumping this thread since I'm having the same problem. Anyone else?

Mike

since this morning, I can NOT login with Mac or PC but I could login with my cell phone app.

Bacai Jan 10, 2017 11:30 am

Marriott.com is not working again @1030 AM 1/10/2017. I was able to login 5 minutes ago.

DJ_Iceman Jan 10, 2017 10:15 pm


Originally Posted by mvitale (Post 26100029)
As someone who's a software consultant focusing on helping very large corporations learn how to deliver software more quickly...This doesn't surprise me AT ALL. Large companies often have many layers of phase-gates, checks, and manual approvals that all need to happen before any kind of software (especially customer-facing software such as a website) hits a production environment.

What is the point of all these gates, checks, and approvals if not to make sure the new software will actually WORK? Sounds like bureaucracy run amock, and actually being counterproductive to effective deployments and bug fixes.

Happy Mar 29, 2017 10:21 am

Unable to sign in 03.29.17
 
When I tried to log in this morning to check my cert of the Travel Package redeemed yesterday, I got the Unable to Sign In message.

Anybody has trouble signing in Marriott site this morning?

PHLGovFlyer Mar 31, 2017 9:14 am

MR Website - Unable to log in.
 
Anyone else experiencing problems with log in in at the MR website?

I've tried several times, and several different ways over the past 2 hours. It just keeps telling me "Incorrect email address, Rewards number and/or password."

LoganFlyer Mar 31, 2017 9:55 am

I can log in just fine.

Mr. Vker Mar 31, 2017 10:50 am


Originally Posted by PHLGovFlyer (Post 28111210)
Anyone else experiencing problems with log in in at the MR website?

I've tried several times, and several different ways over the past 2 hours. It just keeps telling me "Incorrect email address, Rewards number and/or password."

Ditto I am just getting the "unable to sign in" message.

PHLGovFlyer Mar 31, 2017 10:51 am

One bit of good news is that I can log in using the app on iPhone and everything appears OK with my account.

t1c Mar 31, 2017 11:14 pm


Originally Posted by PHLGovFlyer (Post 28111210)
Anyone else experiencing problems with log in in at the MR website?

I've tried several times, and several different ways over the past 2 hours. It just keeps telling me "Incorrect email address, Rewards number and/or password."

I got the same message. It seems to be solved now..


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