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What happens when you get stuck in a Marriott elevator

What happens when you get stuck in a Marriott elevator

 

Old Jan 14, 17, 9:54 am
  #1  
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What happens when you get stuck in a Marriott elevator

I had a new travel experience - getting stuck in a hotel elevator that went into emergency braking between floors for almost one hour. Location was the Residence Inn DC Downtown, which is (over)due for an elevator replacement soon.

Was ascending to floor 8, elevator lurched to a stop (and I mean there was a very sudden drop and stop) between floors 4 and 5. There five of us in the elevator, and no one had ever gotten stuck before.

Spent the first five minutes ringing the emergency bell, with no response. After fiddling with an inactive phone in the elevator, which must have been for police and firefighters, we pressed another button with a phone symbol on it. This connected us via speakerphone to the front desk and that was the first they heard of our problem - so much for the emergency alarm bell!

Fire department was then called and it took around a half hour for them to arrive, pry open the doors, insert a ladder (since there was a >4 foot gap between the car and the fifth floor we exited through). Opening the doors this way released a lot of "dust" into the elevator car - I would have preferred to have a face mask for this part of the operation.

Once we escaped, a Marriott security staff took our names and room #s and said that we'd get a room upgrade for our troubles. This came in handy, as I was in a studio, and switched to a one bedroom suite that I was going to move into a day later in switching from paid to points reservation.

So it could have been worse - it was on a Saturday evening, and no work meetings were missed. And no one in the elevator was claustrophobic and freaked out. And the power and lights stayed on the whole time - I think that there were some in that elevator who would have lost it if the lights went out.

Another day, another adventure in Marriott-land!
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Old Jan 14, 17, 10:07 am
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my bad

Last edited by joshua362; Jan 14, 17 at 10:10 am Reason: error
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Old Jan 14, 17, 10:09 am
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You wait! Glad you made it out safely & with wits. I fear claustrophobia might have set in for me.
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Old Jan 14, 17, 10:14 am
  #4  
 
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I am glad you were okay. PSA - if you ever find yourself stuck in an elevator - best to ask everyone to sit down. For whatever reasons, standing in a small space is more distressing than sitting in one. Plus - less of a fall for the fainters in the group.
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Old Jan 14, 17, 10:29 am
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On this forum?

1. Act like this is the first time in history an elevator broke. Be as melodramatic as possible: You've serious mental anguish; you missed your non-GMO, gluten free snack time; you are claustrophobic (of course); you had to wee wee and believe there is bladder/urethra damage.

2. Send Marriott a bill for your time, which you have calculated per waking hour. We are all highly sought after consultants. 30 minutes for most of here starts at 1750 US.

3. Beg for points and a free stay.

4. Huge class action lawsuit with lawyers, press, celebrities... and such. No way that dust had nothing less than hantavirus, death spores, and several prion diseases. You've seen the attorney's client friendly physician by now, right?

5. Call the fire department unprofessional. Offer new training tips.

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Old Jan 14, 17, 11:22 am
  #6  
 
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Originally Posted by Fleck View Post
On this forum?

1. Act like this is the first time in history an elevator broke. Be as melodramatic as possible: You've serious mental anguish; you missed your non-GMO, gluten free snack time; you are claustrophobic (of course); you had to wee wee and believe there is bladder/urethra damage.

2. Send Marriott a bill for your time, which you have calculated per waking hour. We are all highly sought after consultants. 30 minutes for most of here starts at 1750 US.

3. Beg for points and a free stay.
...
+1
I was laughing when I read the OP because I couldn't believe I was on Flyertalk and transportprof was totally happy with a 1-night upgrade.
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Old Jan 14, 17, 1:24 pm
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Originally Posted by ehallison View Post
+1
I was laughing when I read the OP because I couldn't believe I was on Flyertalk and transportprof was totally happy with a 1-night upgrade.
I may not be able to hold my head up in FT any longer, once it becomes known that I settled for such a modest gesture of compensation from the RI for experiencing this outrage and ignominy.
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Old Jan 14, 17, 4:18 pm
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Originally Posted by Fleck View Post
On this forum?

1. Act like this is the first time in history an elevator broke. Be as melodramatic as possible: You've serious mental anguish; you missed your non-GMO, gluten free snack time; you are claustrophobic (of course); you had to wee wee and believe there is bladder/urethra damage.

2. Send Marriott a bill for your time, which you have calculated per waking hour. We are all highly sought after consultants. 30 minutes for most of here starts at 1750 US.

3. Beg for points and a free stay.

4. Huge class action lawsuit with lawyers, press, celebrities... and such. No way that dust had nothing less than hantavirus, death spores, and several prion diseases. You've seen the attorney's client friendly physician by now, right?

5. Call the fire department unprofessional. Offer new training tips.

You are being reported for triggering; and I may request a safe space.
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Old Jan 14, 17, 8:51 pm
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Sorry about that; not a fun experience! Glad they got you out safe and tried to make up for it.
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Old Jan 14, 17, 9:13 pm
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I recall a Six Feet Under and a LA Law Ep where this did not end so joyously. I think a room night complimentary would have helped for your 35 minutes of anguish. Thanks for the sitting down suggestion as it's never happened to me but I do honestly suffer bailing out of MRI tubes in past.

Last edited by joshua362; Jan 14, 17 at 9:44 pm
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Old Jan 15, 17, 8:01 am
  #11  
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Originally Posted by Fleck View Post
On this forum?

1. Act like this is the first time in history an elevator broke. Be as melodramatic as possible: You've serious mental anguish; you missed your non-GMO, gluten free snack time; you are claustrophobic (of course); you had to wee wee and believe there is bladder/urethra damage.

2. Send Marriott a bill for your time, which you have calculated per waking hour. We are all highly sought after consultants. 30 minutes for most of here starts at 1750 US.

3. Beg for points and a free stay.

4. Huge class action lawsuit with lawyers, press, celebrities... and such. No way that dust had nothing less than hantavirus, death spores, and several prion diseases. You've seen the attorney's client friendly physician by now, right?

5. Call the fire department unprofessional. Offer new training tips.



Stuck elevators can happen at any chain, not just Marriott. If we took Marriott out of the title, the thread would be a good one for TravelBuzz.

Glad it worked out for the OP & no injuries. Of course if he wants to up the story a bit, it could be:

"There I was in the elevator with 5 other individuals when the elevator stopped. The bell & first phone didn't bring an immediate response. One of the other elevator occupants was panicking, and I said have no fear, transportprof is here! I reached for the doors & pried them open w/ my bare fingers/great strength, then climbed up to open another door, found a ladder, & escorted everyone across to safety so they could be on their way."

Cheers.
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Old Jan 15, 17, 2:44 pm
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Originally Posted by ohmark View Post
You are being reported for triggering; and I may request a safe space.
Such as the inside of an elevator?

-mvitale
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Old Jan 15, 17, 7:56 pm
  #13  
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I'd rather miss work meetings than my Saturday night plans
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Old Jan 15, 17, 8:17 pm
  #14  
 
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The title Reminds me of the Karl the cable repair man scene in The Big lebowski -

Maude Lebowski "I'm sure you can imagine where it goes from here"
Jeffrey 'the dude' Lebowski "He fixes the cable?"

Anyway- glad it all worked out for ya.
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Old Jan 16, 17, 8:58 am
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If you got stuck overnight, it may have counted as another reward night
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