What does a complimetary upgrade mean anyway?
Apr 26, 2015, 5:13 pm
#46
Join Date: Jan 2015
Programs: Marriott Titanium and LTP, Hilton Gold, United Silver
Posts: 786
Interesting. I've stayed at this property several times both paid and points stays, and I've always been upgraded to a Suite if one was available. Of course I also always put the request in the comments section, and if I don't see the upgrade before check-in, ask again at check-in.
The desk clerk usually comments something along the lines of "I think you'll really like the surprise we have for you."
The desk clerk usually comments something along the lines of "I think you'll really like the surprise we have for you."
Apr 27, 2015, 2:11 am
#47
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
lol
I will say this about Marriott, their employees are exceptionally well trained to tell you how much they appreciate your loyalty before telling you that they're "booked full" and there is no upgrade available. Then they add, "but we do have a beautiful mountain/garden/city view room for you!" (Translation: you'll be looking at the parking lot and/or loading dock.)
I will say this about Marriott, their employees are exceptionally well trained to tell you how much they appreciate your loyalty before telling you that they're "booked full" and there is no upgrade available. Then they add, "but we do have a beautiful mountain/garden/city view room for you!" (Translation: you'll be looking at the parking lot and/or loading dock.)
Apr 27, 2015, 11:17 am
#48
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
This past week it meant an Executive Suite in a Houston-area FS property. It was a pleasant surprise since I was on a five night stay.
Apr 27, 2015, 5:56 pm
#50
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
