allanyong

Don't you get points after your stay?

TheFlyersRule

Does Marriott match Chase Ultimate Reward travel prices?

JoeMenardo

Question about the Marriott LNF. I got a successful LNF for 2 rooms. One of the rooms matched was 650 from 857. But the final price of $538.50 doesn't seem to be an additional 25% off the $650. With an additional 25% off it should be $487.50. Is that indeed how it works or is the 25% off some other number or is there something else I'm missing. Secondly is it worth arguing. There are 2 rooms with the other one not reflecting the 25% off either and that is a more expensive room.

Thanks

escapefromphl

The end result is 25% off the room rate that the agent locates. You can reply to the email if it hasn't been too long but otherwise rinse and repeat if the answer is not what you were looking for.

cfischer

try the no BF against the pre-paid rate ... may work. The BF one won't work.

JoeMenardo

Thanks, it was yesterday. So, just shot them an email.

eleen

I really think the Marriott NLF guarantee is a joke. My experience with their customer service tells me that they are not bona fide in trying to keep the their end of the LNF promise.

If it is not because of Starwood/SPG and Marriott merger..I won't even bother with Marriott. I am just about to cancel on my remaining 6 stays with one of their hotel after encountering another lot of crappy service with their LNF agents.

funkbandit

There is no easy answer. The 25% reduction only affects the net room rate. Taxes are then added to the new rate. In locations where taxes are a percentage of the rate, the total price will reduce according to the rate reduction. However, there are places that charge fixed amount taxes. Those will not reduce through a successful LNF claim. If you have any fixed price extras as part of the room rate such as 2nd, 3rd or 4th person fees these may not reduce through a successful LNF claim either.

So even with a successful LNF claim and a rate reduction of 25% the total room price reduction may be less than 25%. You'll need to check the details.

JoeMenardo

Got a response from the agent. What he told me they do is divide the total cost of the stay by the number of nights. That is the average rate per night. They then use that to compare each night. If the night is lower than the avg, they don't change it, if it is higher they match the price and then deduct 25%. Interesting way to do it. For my case the avg. price was higher for 2 nights and lower for 3 (which they matched and gave me 25% off). But, if I had made two separate reservations, I would have gotten 25% off all 5 nights, since all the nights were lower in the matched rate.

In the future I'll just make multiple reservations to maximize my savings. Still happy about the claim as it was a savings of ~$500 though could have been more.

danger

Don't bother. I did that once (split a three night stay into one night and two nights) purely because I wasn't sure of my plans. The claim was approved but the average rule thingy was applied and the reservations were still kept separate. It's in the T&Cs.

YoungBubbie

When I am searching I find a lot of the sites seemed to have averaged the daily rates so some nights higher than Marriott and some lower.
I can’t remember which site I was on but I clicked on the rate and it soecified the rates for each day. As each day did end up still being lower than Marriott they were able to LNF each day.

KRSW

I just did my first Points LNF... I'm happy. Agent matched the lower rate (equalled lower rate, not 25% lower) and gave me the 5k points. Definitely a win.

htb

Another time my claim was denied because the agent was unable to type in the correct address. I say "trivago.de",which includes all taxes and fees, they search under "trivago.com", having to convert to EUR and fiddle around with additional taxes. I had a similar case in the past with a Japanese website, where they simply used .com (in English) instead of .co.jp (in Japanese) which I specified.

By on the lookout for that!

HTB.

Newman

Any word on whether the Look No Further - Best Rate Guaranteed rate will remain after the August consolidation?
Thanks.


Newman

YoungBubbie