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Old Jul 18, 2014 | 7:44 am
  #1  
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Combining points and free night cert

I feel really stupid to have to ask this, but I can't figure out how to book a two night stay where the first night uses a free night cert and the second uses points. I would be happy to make two separate reservations, but when I do that the second night shows there are no available rooms, even though searching for the two nights together finds rooms that are available for both nights.

Do I have to call in? Surely there's a way to do it online.
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Old Jul 18, 2014 | 8:03 am
  #2  
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Originally Posted by itchyfeet123
I feel really stupid to have to ask this, but I can't figure out how to book a two night stay where the first night uses a free night cert and the second uses points. I would be happy to make two separate reservations, but when I do that the second night shows there are no available rooms, even though searching for the two nights together finds rooms that are available for both nights.

Do I have to call in? Surely there's a way to do it online.
I just did this. I called in and they did 2 separate reservations for consecutive nights which I guess I could have done easily enough online but I just wanted to make sure I did it correctly!
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Old Jul 18, 2014 | 8:18 am
  #3  
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Originally Posted by itchyfeet123
I feel really stupid to have to ask this, but I can't figure out how to book a two night stay where the first night uses a free night cert and the second uses points. I would be happy to make two separate reservations, but when I do that the second night shows there are no available rooms, even though searching for the two nights together finds rooms that are available for both nights.

Do I have to call in? Surely there's a way to do it online.
Yes, a phone call is required. Each property gets to load their inventory and they have the ability to encode min and max stay requirements. Many times I have found extending my stay by one night would get me a room but told nothing available for a shorter stay. If I really want to stay at that property, I will call and get the rez booked.

So far Marriott has only allowed mixing payment with cash & points calling it their Cash & Points program. Only issue is each night must be settled using only one payment method, cash or points. No ability to pay for a single night with a combination of cash and points.
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