Is it possible to move a nonrefundable prepayment to another hotel?
Jun 8, 2014 | 9:39 am
#1
Original Poster
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 5,116
Is it possible to move a nonrefundable prepayment to another hotel?
I was planning a multi-city stay in Europe (London, Berlin and Barcelona). Due to some cancellations, I am dropping the Barcelona leg of the strip. I made a reservation at a Renaissance hotel in Barcelona that was "non-refundable if cancelled after 1 business day;" that deadline is passed.
Is it possible for me to convert the payment I made on the Renaissance Hotel into a deposit on a Marriott hotel I am using in London (Edition)? I have no Marriott status and have not made any prepayments on the London hotel as of yet
Is it possible for me to convert the payment I made on the Renaissance Hotel into a deposit on a Marriott hotel I am using in London (Edition)? I have no Marriott status and have not made any prepayments on the London hotel as of yet
Jun 8, 2014 | 11:03 am
#2
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,109
Highly doubtful unless they are owned by the same people (even more doubtful being in separate countries) but it can't hurt to give a reason and ask...
Jun 8, 2014 | 11:17 am
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Call the property during the business day (in Europe) and speak directly with a manager. You will likely have more luck obtaining a refund, especially if the property is busy, than having the funds transfered to some other owner in some other country. You can then go book what you want elsewhere.
There is zero basis for this request, so just be polite and ask for help. If the answer is "no" it's no.
There is zero basis for this request, so just be polite and ask for help. If the answer is "no" it's no.
Jun 8, 2014 | 11:30 am
#4
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 5,395
The other option if they refuse a refund is to ask to about moving the booking to a later date at the same property. May be better to not let on that you will definitely be a "no-show". There are also some services which allow you to resell your booking, like roomer. I have no experience doing this though.
Jun 8, 2014 | 11:39 am
#5
Join Date: Dec 2005
Location: PBI and PVD
Programs: DL Gold, (used to be somebody here) Marriott Lifetime Titanium
Posts: 618
Call the property during the business day (in Europe) and speak directly with a manager. You will likely have more luck obtaining a refund, especially if the property is busy, than having the funds transfered to some other owner in some other country. You can then go book what you want elsewhere.
There is zero basis for this request, so just be polite and ask for help. If the answer is "no" it's no.
There is zero basis for this request, so just be polite and ask for help. If the answer is "no" it's no.
it is also why i almost never make a non refundable rezzie
Jun 8, 2014 | 3:08 pm
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
+1 - These non-refundables are rarely a good deal in the end. People either get locked in to travel they didn't want or can't have the flexibility they want.
Jun 8, 2014 | 3:14 pm
#7
Join Date: Aug 2011
Posts: 866
Is it possible to move a nonrefundable prepayment to another hotel?
I've often boomed non-refundable rooms on short notice when the trip is a definite. It can offer a nice 10% savings.
Jun 17, 2014 | 10:50 am
#8
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,163
I've often used them; sometimes (e.g. Hilton) the terms are quite good, other times the expected savings are worth it. If I save 20% each time, and have to abandon 5% of the reservations, I'm still ahead.