Friendly Reminder why I left Marriott
May 15, 2014 | 9:08 pm
#31
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,377
May 16, 2014 | 5:55 am
#32
FlyerTalk Evangelist
Join Date: May 2001
Posts: 11,709
I have found Marriott Customer Service to be very well run although I can see why some think they appear a little arrogant.
I have the reverse experience trying to match over to HHonors. It was all done by e-mail and they were very responsive. I was pretty impressed but decided to not start the challenge/match until after my vacation.
I rarely stay at Hiltons but have the impression that Hilton has better bedding. I really don't like the pillows at SHS and FI - they are worse than Holiday Inn Express!
Is HHonors that bad?
I have the reverse experience trying to match over to HHonors. It was all done by e-mail and they were very responsive. I was pretty impressed but decided to not start the challenge/match until after my vacation.
I rarely stay at Hiltons but have the impression that Hilton has better bedding. I really don't like the pillows at SHS and FI - they are worse than Holiday Inn Express!
Is HHonors that bad?
May 16, 2014 | 6:08 am
#33
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
50% of what? FT members? Which is about .001% of Hilton total guests? What do you expect to achieve? Utter nonsense.
May 16, 2014 | 6:58 am
#34
Join Date: Jul 2011
Location: Waxahachie, TX
Programs: WN 3 Million Miler, MR Lifetime Titanium, HH Diamond, IHG Plat, AA Silver, United never again
Posts: 509
Diamondkellen, it might not hurt to contact the manager of the property you are wanting to stay at.
Many years ago when I had earned Gold, my rental car was broken into in San Antonio, along with ten other cars. I only lost a GPS, rental company repaired the window at no charge, so not much harm done to me but a lost morning.
The Marriott manager apologized in person, and bumped me to Platinum. I may have earned Plat that year anyway but it was a nice gesture.
Many years ago when I had earned Gold, my rental car was broken into in San Antonio, along with ten other cars. I only lost a GPS, rental company repaired the window at no charge, so not much harm done to me but a lost morning.
The Marriott manager apologized in person, and bumped me to Platinum. I may have earned Plat that year anyway but it was a nice gesture.
May 16, 2014 | 10:16 am
#35
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,162
2. Guess it depends where in Asia. Certainly there are plenty of Marriott properties in China, for example.
Cheers.
May 16, 2014 | 10:39 am
#36
Join Date: Mar 2010
Posts: 1,326
You make a good point Wan1dap. I can't even get the OP of this thread who wants to leave HHonors for Marriott to complete the move. Are you sure its only .001% and not maybe 10%?
May 19, 2014 | 12:10 am
#38
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
Your not loyal to Marriott..Why should they reward you for no loyalty? Its much harder to earn Platinum Marriott Status than it is Hilton Diamond Status..there is no comparison..Apples to Oranges..Marriott demands more from its elites and rewards them with better properties and amenities.
May 23, 2014 | 1:17 am
#39
Original Poster
Join Date: Aug 2011
Location: TBD
Programs: Diamond Hilton, Titanium Marriott, Delta DM, President Circle Herz, NIGHTS IN OWN BED 2022 28
Posts: 324
Any status is easy with my travel 250 nights a year, and I don't think Marriott demands more from it's members, I once was with Marriott and was unimpressed. As for properties that's all in what city you are traveling to, Hilton has better hotels in all but 2 of the cities I visit, but those 2 cities is why this email came about.