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I think there's a bit of a slight difference. While a large convention could take up an entire city/fill up hotels, the Plat OR still usually works in that instance. But - if a hotel has given over its entire inventory to the large convention then it doesn't.
Cheers. |
Originally Posted by pinniped
(Post 8587692)
I'm sure they do, but isn't this the main purpose of the Platinum Override benefit? The only time I've ever considered using it is when I'm really having difficulty finding a suitable room in a city.
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Originally Posted by pinniped
(Post 8587692)
I'm sure they do, but isn't this the main purpose of the Platinum Override benefit? The only time I've ever considered using it is when I'm really having difficulty finding a suitable room in a city.
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Originally Posted by SkiAdcock
(Post 8588076)
I think there's a bit of a slight difference. While a large convention could take up an entire city/fill up hotels, the Plat OR still usually works in that instance. But - if a hotel has given over its entire inventory to the large convention then it doesn't.
Cheers. |
Originally Posted by Copilot23
(Post 8589698)
That's my point exactly. There are hotels in Indy offering the platinum overide. But the rates seriously exceed what I'm allowed to be reimbursed. On normal days, I have no problem getting into Courtyards and even the FS Marriott. But when these conventions come to town, Rates often go up to $229 to $289 downtown which is high for Indianapolis. (Except for Indy 500 week or when the Colts are in the playoffs) When that happens I normally move out to one of the hotels out on the 465 beltway. I'll even stay at a Fairfield. Yet this week the airport FF has a $159 rate and the airport RI is a $199 rate. Every other Fairfield and Courtyard in the outlying areas of Indy say "Unavailable" tonight. That tells me this convention of 55,000 teenagers and their chaperones have taken all the normal availability, and the rest of us, many like me who have 100+ nights are pretty much locked out of the hotels we usually count on and unless we want to pay money we cannot recoup through our travel reimbursement channels, we are out of luck. Which brings me back to my original observation. Platinum override is only a benefit when its convenient to Marriott.
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Originally Posted by Copilot23
(Post 8589698)
That's my point exactly. There are hotels in Indy offering the platinum overide. But the rates seriously exceed what I'm allowed to be reimbursed.
Cheers. |
Originally Posted by Copilot23
(Post 8589698)
...Which brings me back to my original observation. Platinum override is only a benefit when its convenient to Marriott.
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Originally Posted by socrates
(Post 8591608)
but when a hotel looses control of their inventory is it realistic to expect this benefit?
I've never stayed in a Marriott where the government or military could legally demand (or otherwise seize) control of a hotel's inventory. |
Originally Posted by SkiAdcock
(Post 8592690)
Bolding mine. That's your problem, not Marriott's. I don't recall Plat OR being a we'll offer you a POR at whatever you're reimbursed policy.
Cheers. |
Originally Posted by pinniped
(Post 8596830)
And to be very fair to Marriott here: I don't expect the Platinum Override rate to be anything other than a very high or "rack" rate. In fact, where I have seen the POR work as designed, the rates haven't been horrendous price-gouging type rates. For example, an FS Marriott that I commonly get for $199 (Seattle Waterfront) shows up at $299 or $329 for the POR. That's understandable. It's up to me whether I want to pay 50-60% above market to use the benefit.
That being said, this is the first week in a long time that I was unable to do that. I booked a room at my normal CY a bit south of Indy, but I couldn't get my corporate rate ($159, vs $85)... so I just looked elsewhere. I did find a room at the Indy South CY for this week, didn't have to use my PO, and it was their standard going rate of $119. I reserved that room about 10 days ago, so maybe I booked it before the issue the OP is facing showed up. |
Originally Posted by hsh101
(Post 8596972)
I've sometimes used the PO and still got the corporate discount at the hotel I frequent. I think it's probably because the staff knows me by name, though... but it does show that it doesn't hurt to ask. In that case, I use the PO on-line to get the room, then call the hotel and ask if they can change the rate on my reservation.
It won't happen all the time, though. The PO has saved my butt on several occasions - even at the rack rate. |
Originally Posted by pinniped
(Post 8596830)
And to be very fair to Marriott here: I don't expect the Platinum Override rate to be anything other than a very high or "rack" rate. In fact, where I have seen the POR work as designed, the rates haven't been horrendous price-gouging type rates. For example, an FS Marriott that I commonly get for $199 (Seattle Waterfront) shows up at $299 or $329 for the POR. That's understandable. It's up to me whether I want to pay 50-60% above market to use the benefit.
That has to be one of the more unpleasant tasks for front desk associates and management, not to mention the possiblity of other unpleasant repercussions. Although they wouldn't be anyone eligible for the cash renumeration (or 2 free nights certificate) accorrded plats, still and all, it would be customary for the property to still pay for the lodging at another like property for as long as required plus transporation and incidentals so it's not beyond the realm of possibility that the a portion of the higher-than-normal rate would be considered as at least partial renumeration to the property for that expense. |
Originally Posted by rahmanbar
(Post 8597035)
The way I look at it, assuming the property is in a "no availability inventory" postion, it's entirely possible that accepting the POR guest's reservation could well result in someone else (who'd booked somewhat earlier )finding out they're being "walked" no matter their "guaranteed" reservation.
That has to be one of the more unpleasant tasks for front desk associates and management, not to mention the possiblity of other unpleasant repercussions. Although they wouldn't be anyone eligible for the cash renumeration (or 2 free nights certificate) accorrded plats, still and all, it would be customary for the property to still pay for the lodging at another like property for as long as required plus transporation and incidentals so it's not beyond the realm of possibility that the a portion of the higher-than-normal rate would be considered as at least partial renumeration to the property for that expense. |
Originally Posted by rahmanbar
(Post 8597035)
The way I look at it, assuming the property is in a "no availability inventory" postion, it's entirely possible that accepting the POR guest's reservation could well result in someone else (who'd booked somewhat earlier )finding out they're being "walked" no matter their "guaranteed" reservation.
A Plantinum (and most likely Gold) guest will not be walked. I would worry about the one who booked the $49 room on Priceline. |
Originally Posted by pinniped
(Post 8596813)
In a word, yes.
I've never stayed in a Marriott where the government or military could legally demand (or otherwise seize) control of a hotel's inventory. I dont recall mentioning either a governmental or military takeover of a hotel, but they do have legal standing to do so, infact it has occurred very recently Large citywide events know they are in a buyers market - they demand (and have for decades) that hotels turn over all of their inventory or they will take their event to another city - can hotels say no, absolutely they can - is it worth the risk of loosing the event, I'll defer to the specific hotels for that answer |
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