Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > Marriott | Rewards
Reload this Page >

Why would a hotel split a reservation?

Register
Community
Wiki Posts
Today's Posts
Search
Vendor Directory

Why would a hotel split a reservation?

 
Thread Tools
 
Search this Thread
 
Old Nov 13, 2012 | 11:16 am
  #1  
VickiSoCal
Original Poster
FlyerTalk Evangelist
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Aug 2006
Location: SNA
Posts: 18,599
Why would a hotel split a reservation?
We have a reservation for two rooms for next week for 5 nights and I just logged in and saw that it ahs been split into two reservations, one for each room. Any reason why a hotel would do that? Maybe they are working on a super awesome upgrade for us and they need to split it up to accomplish that. :-)
VickiSoCal is offline  
Old Nov 13, 2012 | 1:15 pm
  #2  
socrates
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Originally Posted by VickiSoCal
We have a reservation for two rooms for next week for 5 nights and I just logged in and saw that it ahs been split into two reservations, one for each room. Any reason why a hotel would do that? Maybe they are working on a super awesome upgrade for us and they need to split it up to accomplish that. :-)
reservations are automatically split by the CRS (MARSHA) as the hotels local computer system can not handle more than 1 room per GNR....just a limitation of the systems (anyone remember Series 1? no they aren't still running but that's what the technology for Full Service is based upon....the other brands are newer but still old by today's standards)
socrates is offline  



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.