Hotel overselling basic rooms?
#1
Original Poster




Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,210
Hotel overselling basic rooms?
I have a reservation for this fall at the Wailea Marriott using the 7 night point deal.
When I do a fake booking for all 7 nights the web site shows rates starting at $509 per night for a Junior suite. It shows a "Guest Room" with resort view for $551. It also shows several different room types (Terrace suite, ocean view suite, 2 BR suite, and executive suite) with rates from $561 to $829.
The odd part is that when I try to book the individual nights as single night stays several of the nights in the middle of my stay period only return the $551 "Guest Room" as available.
So are they willing to sell suites for all 7 nights and just walk someone with a suite reserved? Or are they actually close to selling out the capacity of the property with just "Guest Room" reservations and will just upgrade people? IOW, are they taking reservations for more "Guest Rooms" than they actually have while suites go un-reserved?
When I do a fake booking for all 7 nights the web site shows rates starting at $509 per night for a Junior suite. It shows a "Guest Room" with resort view for $551. It also shows several different room types (Terrace suite, ocean view suite, 2 BR suite, and executive suite) with rates from $561 to $829.
The odd part is that when I try to book the individual nights as single night stays several of the nights in the middle of my stay period only return the $551 "Guest Room" as available.
So are they willing to sell suites for all 7 nights and just walk someone with a suite reserved? Or are they actually close to selling out the capacity of the property with just "Guest Room" reservations and will just upgrade people? IOW, are they taking reservations for more "Guest Rooms" than they actually have while suites go un-reserved?
#2


Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,433
Hotel overselling basic rooms?
Suites have a minimum stay requirement perhaps?
#3
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
#4
FlyerTalk Evangelist




Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,670
#5
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
using points WITHOUT cash and/or point upgrades gets you a std room.......... with your status and based upon availability you might be upgraded......
I have a reservation for this fall at the Wailea Marriott using the 7 night point deal.
When I do a fake booking for all 7 nights the web site shows rates starting at $509 per night for a Junior suite. It shows a "Guest Room" with resort view for $551. It also shows several different room types (Terrace suite, ocean view suite, 2 BR suite, and executive suite) with rates from $561 to $829.
The odd part is that when I try to book the individual nights as single night stays several of the nights in the middle of my stay period only return the $551 "Guest Room" as available.
So are they willing to sell suites for all 7 nights and just walk someone with a suite reserved? Or are they actually close to selling out the capacity of the property with just "Guest Room" reservations and will just upgrade people? IOW, are they taking reservations for more "Guest Rooms" than they actually have while suites go un-reserved?
When I do a fake booking for all 7 nights the web site shows rates starting at $509 per night for a Junior suite. It shows a "Guest Room" with resort view for $551. It also shows several different room types (Terrace suite, ocean view suite, 2 BR suite, and executive suite) with rates from $561 to $829.
The odd part is that when I try to book the individual nights as single night stays several of the nights in the middle of my stay period only return the $551 "Guest Room" as available.
So are they willing to sell suites for all 7 nights and just walk someone with a suite reserved? Or are they actually close to selling out the capacity of the property with just "Guest Room" reservations and will just upgrade people? IOW, are they taking reservations for more "Guest Rooms" than they actually have while suites go un-reserved?
#6
Original Poster




Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,210
Yesterday about 6 hours after I first posted on this I checked the availability again. When searching for individual nights all availability for three of the nights in the middle of the week was gone. It simply returned that there were no rooms available on each of those dates and suggested other properties. However, when I searched for availability for 7 nights it gave me the same results of "guest room" plus the several types of suites. This would be consistent with a minimum stay requirement.
A few hours ago I searched again and it was back to giving me similar results as yesterday, however for stays of 5 or 6 nights it also returned a "Long Term Stay" rate for the suites that was pre-paid and non-refundable.
Now searching again it will return suite availability for any length of stay so long as it starts on the first night of my stay, however it still returns only guest room when searching for a shorter stay that starts in the middle of the week.
So it seems there are a lot of varied and rapidly changing minimum stay requirements for the suites that change based on the particular night the stay begins.
#7




Join Date: Jun 2009
Location: Formerly of SacTown, Cali
Posts: 1,279
Yes, I'm booked into a std room. The hotel has 497 rooms of which 47 are suites (if I'm reading the fact sheet correctly) so we'll see. Right now I'm assuming I'll be in an ordinary room with a view of the parking structure and anything better than that is just gravy. I don't do much in the room besides sleeping and bathing anyway. Plus every room looks the same when your eyes are closed
As has been stated here many times you are not likely to get an upgrade in Hawaii. Rather than checking Marriott.com every 10 minutes and analyze every detail go do something productive and when it's time for Hawaii go enjoy it. If you want an upgrade pay for it. My feeling is people take a week off work, spend thousands to fly there, thousands to eat and do activities and then try to save a few hundred bucks on their hotel. You only live once!
As has been stated here many times you are not likely to get an upgrade in Hawaii. Rather than checking Marriott.com every 10 minutes and analyze every detail go do something productive and when it's time for Hawaii go enjoy it. If you want an upgrade pay for it. My feeling is people take a week off work, spend thousands to fly there, thousands to eat and do activities and then try to save a few hundred bucks on their hotel. You only live once!
#8
A FlyerTalk Posting Legend




Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,119
[I]
As has been stated here many times you are not likely to get an upgrade in Hawaii. Rather than checking Marriott.com every 10 minutes and analyze every detail go do something productive and when it's time for Hawaii go enjoy it. If you want an upgrade pay for it. My feeling is people take a week off work, spend thousands to fly there, thousands to eat and do activities and then try to save a few hundred bucks on their hotel. You only live once!
As has been stated here many times you are not likely to get an upgrade in Hawaii. Rather than checking Marriott.com every 10 minutes and analyze every detail go do something productive and when it's time for Hawaii go enjoy it. If you want an upgrade pay for it. My feeling is people take a week off work, spend thousands to fly there, thousands to eat and do activities and then try to save a few hundred bucks on their hotel. You only live once!
To the OP - enjoy the trip to Hawaii!
Cheers.
#9
FlyerTalk Evangelist



Join Date: Aug 2006
Location: SNA
Posts: 18,599
We have always gotten an upgrade in Hawaii, just a better view usually but always something.
#10
Join Date: Mar 2005
Location: New York/Moscow
Programs: Aeroflot Gold, DL Silver, Marriott Gold, Global Entry, NEXUS
Posts: 243

