Gold & CL
Sep 16, 2012, 5:29 pm
#1
Original Poster
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond; others
Posts: 745
Gold & CL
Should MR Gold always be given a room on the Concierge floor if there are rooms available - or is it normal to be left on a different floor and just have card access to the Concierge Lounge?
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
Sep 16, 2012, 5:39 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Should MR Gold always be given a room on the Concierge floor if there are rooms available - or is it normal to be left on a different floor and just have card access to the Concierge Lounge?
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
I have tried several times that I don't get CL floor as Gold. Once I asked and they reassign me a room on CL floor.
Sep 16, 2012, 6:06 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
Should MR Gold always be given a room on the Concierge floor if there are rooms available - or is it normal to be left on a different floor and just have card access to the Concierge Lounge?
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
First time I can recall not being put on CL floor as a MR Gold. And the hotel appears to be empty (very quiet, not seen a single other non-staff person all day, very few cars in lot, no-one in bar, ...). Not complaining as the room I do have on another floor is fine. Just unusual enough to prompt the question.
Sep 16, 2012, 6:14 pm
#4
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
What I found out that I get CL access automatically (as one should) and as a Plat if CL level room (with my bed preference) is available I get it. However not guaranteed. Sometimes only 2Q or 2D rooms are available on CL (I usually have 1K preferred). They would tell me that upon checking (when I ask if there is an upgrade available) and I can make a decision what I would like CL or 1K room or something.
Usually a nice question at check-in helps resolve any issues with upgrade (perceived or real). Usually I find that it is just perceived (not that I have a way of knowing if they are sandbagging me or not
Usually a nice question at check-in helps resolve any issues with upgrade (perceived or real). Usually I find that it is just perceived (not that I have a way of knowing if they are sandbagging me or not
Sep 16, 2012, 6:54 pm
#5
Join Date: Feb 2003
Location: N Charleston South Carolina
Programs: UA PM (by 2MM), DL GM (by 3.5MM), Marriott Lifetime Plat
Posts: 1,655
I rarely get a room on the Concierge floor. Don't know why.
Most hotels, there is little to no difference in rooms. Maybe robes or something like that. I'm more interested in a larger room anyway - and those upgrades happen frequently enough for me.
Billy
Most hotels, there is little to no difference in rooms. Maybe robes or something like that. I'm more interested in a larger room anyway - and those upgrades happen frequently enough for me.
Billy
Sep 16, 2012, 7:06 pm
#6
Original Poster
Join Date: Sep 2008
Location: UK
Programs: BA Gold, Bonvoy Platinum, HH Diamond; others
Posts: 745
I'm not the DYKWIA type so the room I have is perfectly OK for me (no upgrade of any kind as far as I can tell) - and getting the elevator up/down 3 floors to get to the CL doesn't bother me.
I just don't recall not being put on the CL floor before when the hotel has been so obviously empty - i.e. its not an availability thing. No complaint, just odd in my experience to date.
I just don't recall not being put on the CL floor before when the hotel has been so obviously empty - i.e. its not an availability thing. No complaint, just odd in my experience to date.
Sep 16, 2012, 8:00 pm
#7
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
How do you know it is not availability thing? Sometimes hotels would have reservation for the following day or something?
There might be some Platinums pre-booked to CL rooms for next days.
There might be some Platinums pre-booked to CL rooms for next days.
Sep 16, 2012, 8:14 pm
#8
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
I am Plat and seldom make the actual CL floor
Sep 17, 2012, 9:31 am
#9
Join Date: Jun 2009
Location: Rochester, NY
Programs: AirTran A+ Elite, Marriott Rewards Plat, Rapid Rewards A List, National Exec, USAir Div Mil
Posts: 323
I'm also a Plat and only once have had a room on CL - usually a nearby floor with CL access.
Sep 17, 2012, 9:48 am
#10
Original Member
Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,568
I'm not the DYKWIA type so the room I have is perfectly OK for me (no upgrade of any kind as far as I can tell) - and getting the elevator up/down 3 floors to get to the CL doesn't bother me.
I just don't recall not being put on the CL floor before when the hotel has been so obviously empty - i.e. its not an availability thing. No complaint, just odd in my experience to date.
I just don't recall not being put on the CL floor before when the hotel has been so obviously empty - i.e. its not an availability thing. No complaint, just odd in my experience to date.
Sep 17, 2012, 10:46 am
#11
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
I'm # 2 for upgrades being Plat & don't always get the exec floor. As long as I have exec lounge access I don't actually care that much.
Also, some hotels have a LOT of Plats/Golds check in daily, so some may check in before another Gold/Plat & get the available exec level room.
Cheers.
Also, some hotels have a LOT of Plats/Golds check in daily, so some may check in before another Gold/Plat & get the available exec level room.
Cheers.