How long does it usually take for points to post?
Nov 23, 2001 | 11:55 pm
#1
Original Poster
Join Date: Jul 2001
Location: Citizen of Canada, Member of the World!
Programs: AA, AB, AC, AD, AE, AF, AG... you get the picture
Posts: 2,091
How long does it usually take for points to post?
What is the general experience on how long it takes for Marriott points to post to your account? I'm finding that even though my MR number shows up on the check-out stubs and i'm practically stapling my card to the front desk, it still takes 2+ weeks for me to see stays and points credited to my account.
On the other hand, Starwood seems to be able to credit things much quicker - i've had stays where points were credited the next day.
On the other hand, Starwood seems to be able to credit things much quicker - i've had stays where points were credited the next day.
Nov 24, 2001 | 12:43 am
#2
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
* North American, Australian, European stays in Marriott: 2 weeks+, in Renaissance 1 week+
* Thailand stays (JW Bangkok or Riverside) never (6 times never in the last 3 years), only after sending in the documentation (a year ago no documentation was neccessare, the credit request was simple by just emailing Marriott about the missing miles, the reservation# and the amount spent).
* Thailand stays (JW Bangkok or Riverside) never (6 times never in the last 3 years), only after sending in the documentation (a year ago no documentation was neccessare, the credit request was simple by just emailing Marriott about the missing miles, the reservation# and the amount spent).
Nov 24, 2001 | 2:14 am
#3
In Memoriam
Join Date: Jul 2001
Posts: 35,554
It takes "EXACTLY" four weeks after I get tired of not seeing them on the online account review and fax the copy of the receipt to someone in Utah.
Nov 24, 2001 | 6:01 am
#4
Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,816
Is that four weeks after you stay, or four weeks after you fax?
I made Gold with a stay ending early November, and in the hopes of getting the on-line account to reflect the new status (free breakfasts, etc., are riding on this) faxed a copy of the receipt to Marriott Rewards in Utah with an explanatory note, but still nothing has posted.
You're right - Starwood posts often within 24 hours, why so hard with Marriott?
I made Gold with a stay ending early November, and in the hopes of getting the on-line account to reflect the new status (free breakfasts, etc., are riding on this) faxed a copy of the receipt to Marriott Rewards in Utah with an explanatory note, but still nothing has posted.
You're right - Starwood posts often within 24 hours, why so hard with Marriott?
Nov 25, 2001 | 4:45 am
#5
In Memoriam
Join Date: Jul 2001
Posts: 35,554
Free Breakfasts? at a Marriott? I think maybe only at the Fairfield Inn, and if they told you THAT was a perk..... O well....
Nov 25, 2001 | 8:16 am
#6
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: LH SEN, UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 4,059
At this time I'm really pissed off on Marriott Rewards. I have faxed them TWICE already documentation on a Canadian stay in April, and still not received any credit for it.
Also for my recent Renaissance-stay in Germany I have not received credit so far, allthough I made sure that my MR-number is printed on the receipt I received. It's excactly like the last two years where no automatic credit showed up.
From that experience I doubt that I continue to stay with Marriott and affiliates. I have never had such a hassle to get credit with either Hilton or Starwood in the past. Points there usually post a day or two later...
Greetings - Dirk
Also for my recent Renaissance-stay in Germany I have not received credit so far, allthough I made sure that my MR-number is printed on the receipt I received. It's excactly like the last two years where no automatic credit showed up.
From that experience I doubt that I continue to stay with Marriott and affiliates. I have never had such a hassle to get credit with either Hilton or Starwood in the past. Points there usually post a day or two later...
Greetings - Dirk
Nov 25, 2001 | 11:59 am
#7
Join Date: Jul 2001
Location: Toronto: AC Elite, SPG Plat, HH Gold, MR Plat
Posts: 37
My Marriott, Renaissance and Courtyard stays typically post in about five business days...only once did this not occur.
Also, I agree that the Starwood Chain post much faster...
Nov 25, 2001 | 12:22 pm
#8
Join Date: Jun 2001
Location: Georgia
Programs: DL, US
Posts: 715
It took one month after my stay at the Renaissance St. Thomas to post. I waited 2 weeks for it to post online then I faxed them and finally received credit about 2 weeks later.
Yet the stay at the Marriott Norfolk, took one week to post.
Yet the stay at the Marriott Norfolk, took one week to post.
Nov 27, 2001 | 8:56 am
#9
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
I just saw this thread...I have posted a new one here...
Usually they are quiet fast on posting points...but for some strange reason..my stays/points did not post after 11/9/01.
Usually they are quiet fast on posting points...but for some strange reason..my stays/points did not post after 11/9/01.
Nov 27, 2001 | 9:56 am
#10
Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,816
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by underpressure:
Free Breakfasts? at a Marriott? I think maybe only at the Fairfield Inn, and if they told you THAT was a perk..... O well....</font>
Free Breakfasts? at a Marriott? I think maybe only at the Fairfield Inn, and if they told you THAT was a perk..... O well....</font>
http://www.marriottrewards.com/Elite/default.asp
Nov 27, 2001 | 11:13 am
#11
Join Date: Jan 2001
Location: Boston, UA 1K & MM
Posts: 1,114
Semantics....
I'm with Underpressure on this one. The stuff in the concierge lounges can hardly be called breakfast!
I'm with Underpressure on this one. The stuff in the concierge lounges can hardly be called breakfast!
Nov 28, 2001 | 1:46 am
#12
Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
Posts: 6,816
I guess it depends on where you are. In Europe (Germany at least), it's a basic continental breakfast.
No hot eggs, sausage/bangers, kippers, or fried tomatoes, but rolls, cold cuts, cheese, marmalade/jam, coffee, juice, etc. Close enough for me.
No hot eggs, sausage/bangers, kippers, or fried tomatoes, but rolls, cold cuts, cheese, marmalade/jam, coffee, juice, etc. Close enough for me.