Double Bonus Points Not Posting
Nov 15, 2001 | 8:49 am
#1
Original Poster
Join Date: Jul 2001
Location: Philadelphia, PA
Posts: 42
Double Bonus Points Not Posting
I've had two seperate stays that did not have my Double Bonus Points post to my account. This accounted for about 15,000 points total, so not a small amount.
I've sent an email to MR CustServ and we'll see what comes about. But, I suggest everyone keep abreast on their stays...
I've sent an email to MR CustServ and we'll see what comes about. But, I suggest everyone keep abreast on their stays...
Nov 15, 2001 | 10:49 am
#2
Join Date: Nov 2001
Location: Minneapolis, MN, USA
Programs: NW Platinum Elite * UA Premier * Marriott Platinum * Hertz #1Gold Five Star
Posts: 116
Absolutely keep on top of this. My dbl points have posted at the same time as the regular points - it is not a "sweep" type thing like some airline programs. Also, the dbl pnts and miles are for the SECOND stay - must be pd with a Visa card. Just in case....
Overall I think this is a great promotion - although extending it into Mar 2002 will certainly "dilute" the ranks...
My first Flyertalk.com post - long time lurker first time poster..
[This message has been edited by MSP Flyer (edited 11-15-2001).]
Overall I think this is a great promotion - although extending it into Mar 2002 will certainly "dilute" the ranks...
My first Flyertalk.com post - long time lurker first time poster..
[This message has been edited by MSP Flyer (edited 11-15-2001).]
Nov 15, 2001 | 11:55 am
#3
Join Date: Jun 2001
Posts: 307
My double bonus points (for my second Marriott stay after I registered for the promotion) also posted at the same time Marriott posted the base points.
Nov 15, 2001 | 12:36 pm
#4
Join Date: Nov 2001
Location: DFW AA Platinum,Delta Gold Medallion,Northwest Silver,Hilton Diamond,Marriott Platinum.
Posts: 42
Mine did as well.
Nov 15, 2001 | 2:19 pm
#5
Join Date: Sep 2001
Location: Centreville, VA
Posts: 67
A couple of weeks ago, I stayed at the BWI airport Marriott for one night and then at a Courtyard in Las Vegas the following night. I had registered for the double point promotion and the double points should have kicked in with the Vegas stay. However, for some reason, that stay was posted before the BWI stay and I got the double points for the BWI stay despite staying there first. Not complaining though, as I got more points for the higher Marriott rate compared with the Courtyard rate.
Nov 15, 2001 | 4:26 pm
#6
Join Date: Jul 2001
Location: Toronto: AC Elite, SPG Plat, HH Gold, MR Plat
Posts: 37
My bonus points posted along with my regular points roughly a week after my stay....we'll see when my next stays post (ended on Tuesday and then Tomorrow)...
Nov 15, 2001 | 5:23 pm
#7
Join Date: Feb 2001
Location: KAVL/Jack of Daniel
Programs: AA 2MM LT PLT, DL DM 2MM, MC LT Titanium, IHG Spire, HY Glbist
Posts: 1,562
No problems here...posted in 6 calendar days.
Nov 16, 2001 | 11:28 am
#8
Join Date: Aug 2001
Location: VA
Posts: 144
My stay at the STT Renaissance from Oct 20 has not yet posted and I have already faxed that stupid missing credit form.
Nov 16, 2001 | 6:56 pm
#9
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
Plenty of mine nights have posted with double/double.
------------------
Albert
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Albert
Nov 17, 2001 | 8:42 am
#10
Original Poster
Join Date: Jul 2001
Location: Philadelphia, PA
Posts: 42
No rhyme or reason...Have not heard from MR CSR yet. Here is a dump of my stays which SHOULD have posted as DOUBLE. I got the the 11/5 stay and on the 10/29 stay, but that is it. All payment with MR Visa.
Activity Summary
Date From Date To Description Base/Bonus Points Total Points
11/6/01 11/9/01 DALLAS MARRIOTT SOLANA 6,499
BASE EARNINGS 4,999
30% ELITE MEMBERSHIP BONUS 1,500
11/5/01 11/6/01 PHILADELPHIA AIRPORT MARRI 4,577
BASE EARNINGS 1,990
DOUBLE POINTS BONUS 1,990
30% ELITE MEMBERSHIP BONUS 597
10/29/01 10/31/01 SANTA CLARA MARRIOTT 10,994
BASE EARNINGS 4,780
DOUBLE POINTS BONUS 4,780
30% ELITE MEMBERSHIP BONUS 1,434
10/18/01 10/20/01 DALLAS/FT WORTH AIRPORT MA 3,653
BASE EARNINGS 2,810
30% ELITE MEMBERSHIP BONUS 843
Activity Summary
Date From Date To Description Base/Bonus Points Total Points
11/6/01 11/9/01 DALLAS MARRIOTT SOLANA 6,499
BASE EARNINGS 4,999
30% ELITE MEMBERSHIP BONUS 1,500
11/5/01 11/6/01 PHILADELPHIA AIRPORT MARRI 4,577
BASE EARNINGS 1,990
DOUBLE POINTS BONUS 1,990
30% ELITE MEMBERSHIP BONUS 597
10/29/01 10/31/01 SANTA CLARA MARRIOTT 10,994
BASE EARNINGS 4,780
DOUBLE POINTS BONUS 4,780
30% ELITE MEMBERSHIP BONUS 1,434
10/18/01 10/20/01 DALLAS/FT WORTH AIRPORT MA 3,653
BASE EARNINGS 2,810
30% ELITE MEMBERSHIP BONUS 843
Nov 19, 2001 | 9:04 am
#11
Join Date: Jul 2001
Location: Toronto: AC Elite, SPG Plat, HH Gold, MR Plat
Posts: 37
No major problems here...as I mentioned in my last post, I had a stay last Sunday and Monday in Montreal Renaissance...posted points/bonus point on this past Saturday.
Cheers,
Cheers,
Nov 19, 2001 | 9:38 am
#12
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by j_mee:
My stay at the STT Renaissance from Oct 20 has not yet posted and I have already faxed that stupid missing credit form.</font>
My stay at the STT Renaissance from Oct 20 has not yet posted and I have already faxed that stupid missing credit form.</font>
I too am waiting for a REN stay credit to post. Aside from the current excellent double promo, has anyone also received the 1000 extra bonus miles, say on AA by chance?
I was told they would come through but do far...nothing!
Thanks!
Patiently,
-Mark