Rome
Jul 4, 2001 | 2:47 pm
#1
Original Poster
Join Date: Jul 2001
Posts: 113
Rome
Has anyone been able to book an award in Rome lately? I started trying 50 weeks ahead for April, and it's not available. Rooms are available for paying customers, so I tried to book an anytime award. I had to phone Rome and was told they did not participate. Just as a test everyday for a week I've been tring to book whatever date is 50 weeks ahead, and nothing is available.
Jul 4, 2001 | 4:22 pm
#2
Join Date: Feb 1999
Location: Sacramento area, CA USA
Programs: UA Gold Million Miler, HH Gold, Marriott Gold
Posts: 2,858
They don't participate??? What? How can they NOT PARTICIPATE?
Jul 4, 2001 | 4:28 pm
#3
Suspended
Join Date: May 2000
Posts: 1,604
Perhaps it was a misunderstanding about participating? I've got reservations for an award in August that was made in April which was confirmed by email and phone with Marriott reservations.
I'd call Marriott and ask the policy of how far ahead they release rooms.
I'd call Marriott and ask the policy of how far ahead they release rooms.
Jul 4, 2001 | 5:17 pm
#4
Original Poster
Join Date: Jul 2001
Posts: 113
Rome said they did not participate in the anytime rewards. I called Marriott customer service and they said they they were having trouble with the Rome Marriott, because it was a franchise, and actually had legal action against it. I'm glad to hear you can aget lucky and get a room.
Jul 4, 2001 | 6:24 pm
#5
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
Wow, that doesn't sound good about the Rome Marriott! Legal action against them? I booked a 6 night award stay there for next March and that was done over two months ago.
Jul 4, 2001 | 6:43 pm
#6
Suspended
Join Date: May 2000
Posts: 1,604
Hmmmm, doesn't sound good. I have a reservation with the 713 reward for 7 nights. Anyone had experience when you show up with the award and confirmed reservation from Marriott and the hotel turns it down?
Thanks.
Thanks.
Jul 4, 2001 | 7:53 pm
#7
Original Member
Join Date: May 1998
Location: Goshen,New York
Programs: AA 2 Million-miler , SPG Platinum, Marriott Gold, Hyatt Diamond
Posts: 1,000
I was recently able to book a 7 day stay using a 713 award for next May 2002. I am not aware of any problems with the hotel other thann I believe they only allow up to a maximum of 2 rooms for any particular time period for award purposes. I would be interested in hearing from anyone who has actually had any particular problem in using a guest stsy award.
Aug 31, 2001 | 7:53 am
#8
Suspended
Join Date: May 2000
Posts: 1,604
Just back from the Grand Flora. Very nice property and no problem at all using the 7 night award. We had room 605 which has a nice view of the park from both the room and the tub. THe location is also nice but a little walk to the metro although the 116 bus is across the street. Another tip is that there is an underground tunnel by the bus stop that has a supermarket with good selections and access to the Spanish steps and metro stop.