Where are the PointSavers?
#1
Original Poster
Join Date: Apr 2000
Location: Richmond, VA
Posts: 411
Where are the PointSavers?
Gee, it's now past September 30, and still no new PointSavers posted on the web site.
Are these offered only in the summer, or will new ones show up evenutally (based on past experience)?
#2




Join Date: Aug 2000
Location: IAD/DCA
Programs: UA 1K and Million Miler; Marriott Lifetime Platinum Premier
Posts: 376
I have same question. I e-mailed that question to customer care earlier this week, still no response. I think Marriott is getting sloppy as it continues its rapid growth. Folks in Salt Lake don't know either.
Originally posted by tulane85:
Gee, it's now past September 30, and still no new PointSavers posted on the web site.
Are these offered only in the summer, or will new ones show up evenutally (based on past experience)?
Gee, it's now past September 30, and still no new PointSavers posted on the web site.
Are these offered only in the summer, or will new ones show up evenutally (based on past experience)?
#3
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I e-mailed a similar question and got the following bad news:
Dear Mr. Schobel:
Thank you for contacting Marriott Rewards with your inquiry.
In regards to the Point Saver Awards, I need to make you aware that they have been put on hold. Due to some program updates they will not be offered again until possibly the end of November or December.
I apologize for any inconvenience this may have caused.
If I can be of further assistance please let me know.
Sincerely,
Brian Sorensen
b113s
Correspondence Specialist
Marriott Rewards
Dear Mr. Schobel:
Thank you for contacting Marriott Rewards with your inquiry.
In regards to the Point Saver Awards, I need to make you aware that they have been put on hold. Due to some program updates they will not be offered again until possibly the end of November or December.
I apologize for any inconvenience this may have caused.
If I can be of further assistance please let me know.
Sincerely,
Brian Sorensen
b113s
Correspondence Specialist
Marriott Rewards
#4
Original Poster
Join Date: Apr 2000
Location: Richmond, VA
Posts: 411
I received the same message, word-for-word. You'd think that they could put a message on the web site itself instead of putting us through the hassle of waiting for a rubber-stamped response.

#5
Original Poster
Join Date: Apr 2000
Location: Richmond, VA
Posts: 411
Well, I wrote back to customer relations (via the web site email link) and received this response:
[QUOTE:]
Subject: RE: Customer Service Request, Where are the point savers?
Thank you very much, for your response.
In regards to your inquiry, if we had the point saver information, too
update the system with, we would absolutely post it on our web-site.
Unfortunately, at this time we are not aware as to when or even if, there
will be "Fall/Winter point savers".
Again, we apologize for any inconvenience this may present. Please let us
know if you have any further questions or concerns.
Sincerely,
Doug York
Correspondence Specialist
MARRIOTT GUEST LOYALTY PROGRAMS
1-800-450-4442
FYI: Rumor has it, if and when they become available, they may be something
that is only offered, to "Platinum Elite" members, such as yourself! But,
as of yet, nothing is confirmed.
[END QUOTE.]
This is interesting. I wouldn't be too surprised to see Marriott get stingier with their benefits, after they generously extended blanket benefits to stays at lower-priced properties.
It's most interesting to me that I received not only a prompt response to my question, but inside information, as well!
#6
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
Wow, that IS interesting. Finally a good reason to stay Platinum, rather than Gold. The Plat Box never motivated me! And the additional 5% on Marriott Rewards is better than nothing, but not enough by itself.
Bruce
Bruce
#7
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
News bulletin (unsolicited):
Dear Mr. Schobel:
Thank you for contacting Marriott Rewards with your inquiry.
I am happy to advise you that we have received some updated information regarding the point saver awards. As of 10/15/00 the internet should be updated with the fall point saver awards. At this point we show that you will be able to request these new awards starting on 10/15/00, and they will
be valid until 12/31/00.
I apologize for any inconvenience this may cause.
If I can be of further assistance please let me know.
Sincerely,
Brian Sorensen
b113s
Correspondence Specialist
Marriott Rewards
Dear Mr. Schobel:
Thank you for contacting Marriott Rewards with your inquiry.
I am happy to advise you that we have received some updated information regarding the point saver awards. As of 10/15/00 the internet should be updated with the fall point saver awards. At this point we show that you will be able to request these new awards starting on 10/15/00, and they will
be valid until 12/31/00.
I apologize for any inconvenience this may cause.
If I can be of further assistance please let me know.
Sincerely,
Brian Sorensen
b113s
Correspondence Specialist
Marriott Rewards
#8
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
Please recall:
http://www.flyertalk.com/forum/Forum63/HTML/000095.html
Same time next year!
Why do I try to stay elsewhere again?
http://www.flyertalk.com/forum/Forum63/HTML/000095.html
Same time next year!

Why do I try to stay elsewhere again?
#9
Original Poster
Join Date: Apr 2000
Location: Richmond, VA
Posts: 411
No fair, doc! I dilligently searched for past postings on this subject - but not a whole YEAR back!

This just confirms what I already suspected: that you've probably already travelled anywhere I'm heading....

#10
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
It's 10/17 and still no PointSavers!
Bruce
Bruce
#11
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
They showed up about 30 minutes ago. Lots of international destinations!
Bruce
Bruce
#12
Original Poster
Join Date: Apr 2000
Location: Richmond, VA
Posts: 411
You're right! I am surprised to see destinations in Prague, Bangkok, Franfurt, Tokyo, etc. Cool!
There's probably a window of opportunity for choice dates on these. I was surprised that I had no trouble getting the Residence Inn in Williamsburg, VA right up to Christmas Eve.
#13
Join Date: Jun 2000
Location: East Orange, NJ
Posts: 326
Where did you guys find the point saver awards on the Marriott Rewards web site?
I can find them!
Mac
------------------
Via con Dios!
I can find them!
Mac
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Via con Dios!

