Posting
Sep 7, 2011 | 5:39 pm
#1
Original Poster
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA and Avis Hater
Posts: 2,157
Posting
Is a week to post points normal? I don't remember it ever taking that long. The website says you can't file a missing stay request until 10.
Does not seem like in this day and age it should take more than a day.
I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.
Not happy if I have to beg for my points.
Marriott v. SPG comparison not looking good.
Does not seem like in this day and age it should take more than a day.
I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.
Not happy if I have to beg for my points.
Marriott v. SPG comparison not looking good.
Sep 7, 2011 | 5:54 pm
#2
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
It can take a while. Across the street? I would've opted for SPG if that was my main hotel program. It's not like you need to be in adjoining rooms.
Sep 7, 2011 | 10:33 pm
#3
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,132
Is a week to post points normal? I don't remember it ever taking that long. The website says you can't file a missing stay request until 10.
Does not seem like in this day and age it should take more than a day.
I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.
Not happy if I have to beg for my points.
Marriott v. SPG comparison not looking good.
Does not seem like in this day and age it should take more than a day.
I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.
Not happy if I have to beg for my points.
Marriott v. SPG comparison not looking good.
. Of course after 30 days nothing had posted so I contacted them again and they credited my account manually.My experience is that if after 3/4 days points are not in the account, I have to retro-claim, and at this polish property it happens +50% of the stays.
