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-   -   Posting (https://www.flyertalk.com/forum/marriott-rewards/1256712-posting.html)

dilbertsdaddy Sep 7, 2011 5:39 pm

Posting
 
Is a week to post points normal? I don't remember it ever taking that long. The website says you can't file a missing stay request until 10.

Does not seem like in this day and age it should take more than a day.

I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.

Not happy if I have to beg for my points.

Marriott v. SPG comparison not looking good.

iflyjetz Sep 7, 2011 5:54 pm

It can take a while. Across the street? I would've opted for SPG if that was my main hotel program. It's not like you need to be in adjoining rooms.

more4less Sep 7, 2011 10:33 pm


Originally Posted by dilbertsdaddy (Post 17072089)
Is a week to post points normal? I don't remember it ever taking that long. The website says you can't file a missing stay request until 10.

Does not seem like in this day and age it should take more than a day.

I stayed at Marriott because my collegue wanted to; Sheraton right accross the street would have given me an upgrade, lounge access, plat gift, and posted my points right away. All I got from Marriott is a bill for a $4 water I did not drink.

Not happy if I have to beg for my points.

Marriott v. SPG comparison not looking good.

In July I stayed at the C/y Warsaw airport and after 10 days the points did not post so I contacted MR. They told me that with international locations it could take up to 30 days :confused:. Of course after 30 days nothing had posted so I contacted them again and they credited my account manually.
My experience is that if after 3/4 days points are not in the account, I have to retro-claim, and at this polish property it happens +50% of the stays. :td:


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