My wife and I will be getting our annual cat 1-5 award for the VISA in October. I called and made a reservation today but the rep could only book it for a two night stay under my name. For some reason it wouldn't let her book it as separate one night stays (one for me, one for her). She said once the certificates posted, my wife could transfer hers over to me and I could apply both to the two night reservation. Does that sound right?

I don't want to cancel the reservation because it shows the hotel as booked online and when I called before to check availability I was also told it was booked. So I'm pretty happy just to get the reservation however she did it.

The cert's T&Cs state they are non-transferable. So I'm not sure how they would transfer it. Maybe since both of you will be there they can work something out.

I'm a little confused on the "not being able to make two one night reservations." Maybe there is a two night stay requirement and your agent is trying this approach to get around that.

With all that said, if you can go online and make two one night award reservations (one in your name and one in your spouse's), I would do that. Then once the certs post just give MR a call and have them attach the certs to the reservations.

If you can't do that, then I would do as the agent suggested, wait until the cert posts and then give MR a call to attach the cert to the reservation. (And hope it works as the agent stated.) In fact, if you have the agent's name, I might suggest trying to get that agent to be the one to attach the reservation.

Hi, as an update to this question, I am wondering what to do with my e-certificate (The Cat 1-4 type that was given to me when I signed up for my Canadian Marriott Rewards Visa).

See, I can't use the e-certificate as hotels in Vancouver/Seattle start at cat 5. So I made a booking for my parents as they'll be driving to Calgary and there is a cat 4 Marriott there. After booking online and getting confirmation, I called Marriott Rewards to make sure that my e-certificate would work when my Dad would check-in, and they said that only points are transferable, and not e-certificates. I couldn't believe this, and on many forums, people are saying that they always book a points reservation under their own name, an e-certificate is sent to the hotel for their stay, and then they call to change to a friend or family member's name (how does the hotel know this e-certificate came from points, and mine comes from a credit card sign-up bonus?). So I called Marriott Hotel Reservations, and they did reissue the booking under my dad's name. The CSR did say that she wasn't sure whether they would honour the e-certificate without me being there at check-in, and so now I'm kind of stuck. Will my parents arrive at the hotel, only to be told they now have to pay in cash, or have me transfer my points to them?

Oh btw - first post. Hi everyone, and thanks for reading this