Marriott Website...waiting forever
Apr 15, 2011 | 8:10 pm
#1
Original Poster
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Marriott Website...waiting forever
When I try to do a booking on the marriott.com website (Mac + Firefox) I have the wheel spin on forever on their website. Even after 30 mins there is no response. I do not have ....... or anything on.
This has been happening for some months for now. Anyone else have an issue?
This has been happening for some months for now. Anyone else have an issue?
Apr 15, 2011 | 8:21 pm
#2
Join Date: Jul 2004
Programs: AA - Exec Plat, Marriott Platinum Premiere; Lifetime Platinum;
Posts: 484
no issue here....
Apr 15, 2011 | 10:07 pm
#3
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
No issue here either. Have you cleaned out your cache and cookies and such?
Apr 15, 2011 | 10:24 pm
#4
Join Date: Jun 2010
Location: MIAmi
Programs: US air -chairman, SPG-Plat, Hyatt - Dmnd, Hilton -Dmnd, Hertz - five star
Posts: 346
I got pretty much the same happening with me on priceline.com - just doesnt f**ing work for the last few months 
works on other internet connection though. weird.
works on other internet connection though. weird.
Apr 16, 2011 | 9:06 am
#5
Original Poster
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
I can search for properties, but when I get to the list and select a property the waiting begins. This has been an issue ever since they changed their website some months ago.
Never bothered too much as you need to call Marriott for making every darn reservation with a corporate rate. But to make personal reservations, I like to do the booking myself and not go through the toll free.
Apr 16, 2011 | 9:37 am
#6
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,139
Haven't had the problem but I'm on IE.
Did you contact websupport to let them know, or someone so that they can look into it?
Cheers.
Did you contact websupport to let them know, or someone so that they can look into it?
Cheers.
Apr 16, 2011 | 10:06 am
#7
Join Date: Sep 2005
Programs: AA EXP, AAirpass, & CK 2MM, MR Plat Premier, DL Plat, US Plat, UA RECOVERING GS
Posts: 2,620
I had a similar problem with firefox and Windows when the new website launched as well. I found that throttling back my otherwise strict security settings seemed to do the trick. I think something that occurs when you select a property from the map-view list was timing out due to one of those security settings.
I can still recreate the problem today by removing Marriott from my trusted site list and leaving my security setting at my normal level.
I can still recreate the problem today by removing Marriott from my trusted site list and leaving my security setting at my normal level.
Apr 16, 2011 | 1:06 pm
#8
Original Poster
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Just checking if the website works fine for everyone.
Apr 16, 2011 | 1:07 pm
#9
Original Poster
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862