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Old Dec 22, 2010 | 3:54 pm
  #1  
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Late Checkout Time?

When requesting a late checkout, what time is usually permitted for a latest departure time?

I apologize if this question was previously answered; I couldn't find it after searching through the forum. (Please let me know if there is an existing thread that I should look at!)

Thanks again to all of you!
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Old Dec 22, 2010 | 4:30 pm
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Originally Posted by EngineerDan
When requesting a late checkout, what time is usually permitted for a latest departure time?

I apologize if this question was previously answered; I couldn't find it after searching through the forum. (Please let me know if there is an existing thread that I should look at!)

Thanks again to all of you!
It depends upon so many factors, its hard to say. Different hotels have different check-out times to begin with, and often what is acceptable to the hotel often depends on the number of reservations they have for that night, what time housekeeping is no longer on the floors and other factors.

IME, a couple hours past normal check-out time is usually not an issue. The LAX FS and Ren have been very accommodating to me in the past, but they often have flight crews that won't be checking in until very late and their housekeeping departments seem to work shifts, so they're already cleaning more around the clock.

Sometimes I need to do Webinars late in the afternoon and will ask to keep the room pretty late into the afternoon. IME, if I'm keeping the room past 3:00pm, most hotels either charge for a half-night or let me know they are not charging because occupancy is low that night so the room can sit uncleaned for a night.

Hope that helps.
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Old Dec 22, 2010 | 4:32 pm
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If you're elite, see here. If not, I think after an hour, it's extremely hit-or-miss.

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Old Dec 22, 2010 | 5:24 pm
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Thanks again!

Thanks to both of you for your input! Your advice is definitely helpful.
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Old Dec 22, 2010 | 7:48 pm
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If you are platinum, it is guaranteed 4 pm without discussion at all Marriott (including Ritz)

Otherwise, depends on whether they need your room. You can usually get noon
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Old Dec 22, 2010 | 8:42 pm
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Originally Posted by meisterau
If you are platinum, it is guaranteed 4 pm without discussion at all Marriott (including Ritz)

Otherwise, depends on whether they need your room. You can usually get noon
Are you sure you're not thinking of SPG? In the Marriott T&C, it lists the benefit as being applicable to all elite levels (with no differentiation of benefit between them), and it is very vague and doesn't give any kind of guarantee or time.

Did you find something in the T&C that I'm missing?
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Old Dec 22, 2010 | 9:49 pm
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There is no guarantee with Marriott for late checkout. I can usually get 2 hours past regular checkout at non-resort properties (and I have been able to get this as a gold/platinum member). Sometimes, I will only get an hour if they have a full house the following night. I have on occasion gotten up to 3 hours extra when needed. I believe properties give late checkout priority to frequent guests at their property and higher elite members since I have heard a request for a late checkout change from a no to a yes once they saw that I was platinum/PP.

My experiences at resort properties is much more limited since I do not stay at them that much, but I have found it much harder to get a late checkout here. At the Marriott Orlando World Center, checkout is 11 am, and I had to beg for a 30 minute extension.
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Old Dec 23, 2010 | 3:55 am
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Originally Posted by meisterau
If you are platinum, it is guaranteed 4 pm without discussion at all Marriott (including Ritz)
First I've heard of this guarantee. Please provide a link to your source. Thanks.
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Old Dec 23, 2010 | 6:01 am
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Thanks!

Again, much appreciated!
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Old Dec 23, 2010 | 6:25 am
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Originally Posted by meisterau
If you are platinum, it is guaranteed 4 pm without discussion at all Marriott (including Ritz)
Would be nice if this is true (if it is, please cite your source), but as I don't believe it is, we could hope that Marriott considers matching Starwood in this area in 2011 as a product enhancement for upper elites, perhaps? Thanks, Santa!
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Old Dec 23, 2010 | 6:29 am
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Originally Posted by ohmark
First I've heard of this guarantee. Please provide a link to your source. Thanks.
to my knowledge there has never been a guaranteed set hour
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Old Dec 23, 2010 | 1:12 pm
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Originally Posted by socrates
to my knowledge there has never been a guaranteed set hour
I thought it was 3pm. But I'm not sure. I know I've almost never had a problem asking for that when I've needed to.
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Old Dec 23, 2010 | 1:46 pm
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If and when I requested for 4pm, it was always granted.
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Old Dec 23, 2010 | 3:48 pm
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Originally Posted by cyberdad
I thought it was 3pm. But I'm not sure. I know I've almost never had a problem asking for that when I've needed to.
I just checked the SOP database....the policy only states "Priority Late Checkout", it does not specify a time - a number of factors will enter into what time a hotel will grant such as the number of arrivals on a given day, number of elite requests for late checkouts etc
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Old Dec 23, 2010 | 4:26 pm
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Thanks!

Thanks for the examples! I think I'll be ok for my upcoming travel.
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