Got a tick at a pet friendly marriott
#31
Original Poster
Join Date: May 2008
Programs: US CP; Marriott G
Posts: 260
So I get it, my employer gets compensation for my discomfort!? If I fell and broke my arm because of something the hotel did should my employer be compensatied or me? With some of the logic posted here my employer should be.
#32
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
I did not say that your employer should be compensated. I would ask for points to be deposited to my MR account. As far as the tick goes, you are a grown man, if you want to pursue a remedy with the hotel manager, no one here is doing anything to stop you, but just giving you the answers and advice to the questions you asked.
#33
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
She wants compensation for her discomfort. What good does it do her to ask for compensation, but have it granted in a way that doesn't benefit her?
OP, respectfully, calmly ask for bonus bucks or MR points as compensation. They really don't owe you anything but may give you something as a CR gesture. Esp. since they gave you free parking... tell them to charge for the parking and give you a gift card or BB instead. Tell them what you think is fair. They will either say yes or no, and I would suggest if they say no, to take it gracefully.
#34
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
Your posts are all over the place. You talk about getting 1/2 the tick out, Lyme disease, and not knowing what to do. Then it appears cleaning of the room is an issue; and finally, continually barking dogs are the problem. Personally, it sounds like the hotel and stay from h*ll - as any one of those would be enough for me.
If I was concerned about 1/2 a tick and possible Lyme Disease I would not be posting on FT, I would be reading about tick removal and Lyme Disease symptoms. If I was as convinced as you that I got the tick in the room in which I was staying, I would be packing, not posting on FT. Same for an unclean room and continually barking dogs. My employer would not be paying for the room and some additional points would find their way into my account.
THEN I would post on FT.
#35
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
You did not complain about the parking being removed; you complained about not receiving the points because the parking was removed. Would you be OK if the hotel removed the parking charge, but still gave you the 100 or so points? Those were points you should have had - so returning them to you is not compensation at all!
Your posts are all over the place. You talk about getting 1/2 the tick out, Lyme disease, and not knowing what to do. Then it appears cleaning of the room is an issue; and finally, continually barking dogs are the problem. Personally, it sounds like the hotel and stay from h*ll - as any one of those would be enough for me.
If I was concerned about 1/2 a tick and possible Lyme Disease I would not be posting on FT, I would be reading about tick removal and Lyme Disease symptoms. If I was as convinced as you that I got the tick in the room in which I was staying, I would be packing, not posting on FT. Same for an unclean room and continually barking dogs. My employer would not be paying for the room and some additional points would find their way into my account.
THEN I would post on FT.
Your posts are all over the place. You talk about getting 1/2 the tick out, Lyme disease, and not knowing what to do. Then it appears cleaning of the room is an issue; and finally, continually barking dogs are the problem. Personally, it sounds like the hotel and stay from h*ll - as any one of those would be enough for me.
If I was concerned about 1/2 a tick and possible Lyme Disease I would not be posting on FT, I would be reading about tick removal and Lyme Disease symptoms. If I was as convinced as you that I got the tick in the room in which I was staying, I would be packing, not posting on FT. Same for an unclean room and continually barking dogs. My employer would not be paying for the room and some additional points would find their way into my account.
THEN I would post on FT.

She has a beef. Even if you don't think so, let's not be too hard on her. She's upset and wants to complain, get something off her chest. Let's not micro-analyze the complaint.
#36
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
She got a tick staying at a Marriott branded hotel. When a pet stays in a room, no bug should be alive afterwards, considering the cleaning fee pet owners pay. They should remove all bedding, spray the room with bug spray, and use flea & tick carpet/upholstery powder on every surface. If they don't do this properly, they are at fault here. Again, they charge a non-trivial pet/cleaning fee per night, presumably for the expense and effort of measures like these.
She has a beef. Even if you don't think so, let's not be too hard on her. She's upset and wants to complain, get something off her chest. Let's not micro-analyze the complaint.
She has a beef. Even if you don't think so, let's not be too hard on her. She's upset and wants to complain, get something off her chest. Let's not micro-analyze the complaint.
I stated quite clearly that I would not pay for the room, would ask for points, AND that any one of the 3 situations would be enough for me, much less all 3. I said that it sounded as if it was the "stay from h*ll.
How does that equate to me "not thinking she has a beef?"
#37
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
Are you even reading my posts?
I stated quite clearly that I would not pay for the room, would ask for points, AND that any one of the 3 situations would be enough for me, much less all 3. I said that it sounded as if it was the "stay from h*ll.
How does that equate to me "not thinking she has a beef?"
I stated quite clearly that I would not pay for the room, would ask for points, AND that any one of the 3 situations would be enough for me, much less all 3. I said that it sounded as if it was the "stay from h*ll.
How does that equate to me "not thinking she has a beef?"

#38
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
First - Go to the ER to get the half tick removed, and the bite site treated.
Second - Come back with the ER discharge notice to the MGR of the hotel to complain about the whole situation, and inform the MGR that you will be billing the hotel for any amounts not covered by insurance, and have proper compensation applied, as far as points or parking or whatever.
Third - Post on FT
Second - Come back with the ER discharge notice to the MGR of the hotel to complain about the whole situation, and inform the MGR that you will be billing the hotel for any amounts not covered by insurance, and have proper compensation applied, as far as points or parking or whatever.
Third - Post on FT
#39
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
First - Go to the ER to get the half tick removed, and the bite site treated.
Second - Come back with the ER discharge notice to the MGR of the hotel to complain about the whole situation, and inform the MGR that you will be billing the hotel for any amounts not covered by insurance, and have proper compensation applied, as far as points or parking or whatever.
Third - Post on FT
Second - Come back with the ER discharge notice to the MGR of the hotel to complain about the whole situation, and inform the MGR that you will be billing the hotel for any amounts not covered by insurance, and have proper compensation applied, as far as points or parking or whatever.
Third - Post on FT
#40
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
To do it any other way is just frankly crazy talk. If there was half a tick left in my body, I would be VERY CONCERNED, and frankly, the last thing on my mind would be what to ask for compensation. After seeing a doctor, my point of view would change considerably, from concern to being peeved, and what to do about it.
After reading all of the postings, yes, if the hotel charges a $150 fee, then the hotel is taking responsibility, and yes, the hotel would bear the responsibility for delivering a spotless room. The menagerie of barking dogs is just as much of a problem, and compensation is due for that issue as well. One bark, no big deal, constant barking, big problem, and a sign that management is not doing their job.
After reading all of the postings, yes, if the hotel charges a $150 fee, then the hotel is taking responsibility, and yes, the hotel would bear the responsibility for delivering a spotless room. The menagerie of barking dogs is just as much of a problem, and compensation is due for that issue as well. One bark, no big deal, constant barking, big problem, and a sign that management is not doing their job.
#41
FlyerTalk Evangelist

Join Date: Mar 2003
Location: Wyoming
Posts: 31,103
This is where we disagree. For the hotel to have to give special treatment because this is a company paid night doesn't make any sense. If they credit the night or the parking or whatever they shouldn't have to concern themselves with how the night is paid for (or by whom). YMMV.
#42
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
"Anything that benefits my employees benefits the company."
I can promise you they don't, no matter what they try to pretend.
Am I going to brag to my manager about saving them or the client one night's parking? Is he going to put that as a positive in my review? He'll probably think less of me for even bringing it up.
That kind of attitude shows way too much faith in the fairness of management IMO. I don't have a trickle-down kind of philosophy in any manner. A benefit to me directly always benefits me more than a benefit to my company trickled down to me.
Especially when it is compensation for an inconvenience to me, personally, I'm not going to bear the brunt of the inconvenience, then let my employer be compensated for it... not if I can help it, anyway.
This is where we disagree. For the hotel to have to give special treatment because this is a company paid night doesn't make any sense. If they credit the night or the parking or whatever they shouldn't have to concern themselves with how the night is paid for (or by whom). YMMV.
#43
FlyerTalk Evangelist

Join Date: Mar 2003
Location: Wyoming
Posts: 31,103
That is part of this "compensation" attitude that I have never understood.
to all the people who seem to be compensation happy.
#44
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
She is within her right to ask for whatever she wants. And I think that is how I started in this thread with a big
to all the people who seem to be compensation happy.
to all the people who seem to be compensation happy.
#45
FlyerTalk Evangelist

Join Date: Mar 2003
Location: Wyoming
Posts: 31,103
I'm just not a fan of this ever growing compensation mentality. Seems like the Sh!t happens is going by the wayside and we want compensation for any little thing that happens. I just don't get it.
Let me ask you this. If my hotel has a practice of giving the night free for xxx....are you saying that they should first determine who is paying for the night (you or your business) to determine if that free night is enough?
I do think this group of people fall right in with the "DYKWIA" crowd and gives us frequent travelers a bad name.

