FWIW, I now always take two copies of the certificate with me. I give one at check in as instructed. I have the second for the 50% of the time they charge me both nights. I can show it at check out and tell them its a copy of what I presented at check in. They make this error so often, I dont want to be hassled about not having presented it at check in.

not sure if you can use the marriott gift cards at the rc as they have their own gift cards https://ritzcarltongiftcards.com/consumer/main/home.py

I received my gift cards withing four days, and i live in Germany !!!

Ritz-Carlton gift cards can be used to purchase anything from Ritz-Carlton (food, lodging or items off their website) - delievery depends on the shipping method you select but they typically are sent out of the office within 24 hours of your order

i have stayed twice under EEO program and both times paid with Gift card purchased during wedding promotion. No problems at properties i stayed.

I was told this weekend that Marriott gift cards are not accepted at RC properties, even if they share a facility. I was at Orlando RC Grande Lakes and it shares a spa with the JW next door, but because the spa is branded as Ritz Carlton, they would not take my Marriott card. YMMV.

Yet another "rule"that some demi manager pulls out of his backside.
So tired of this nonsense.
Marriott keeps making divorce so easy

If you were a guest at the JW you should have been able to room charge the spa to your room and then apply the gift card towards your folio

I do agree it's a silly rule but getting upset with someone enforcing the rule is silly too (as long as the person believes the rule has merit that is)....would be like getting upset with the Police Officer for giving you a ticket for doing 100 mph in a 25 mph zone, because you'd been able to do 100 mph in the past without receiving a ticket

And what "rule" says you can't use a gift card to pay for a room?
Even if the gift card states only with a publicly available room rate, then it should still be allowed because a EEO only works with a publicly available room rate. The use of the EEO qualifies the rate as being eligible even for a restricted gift card.

you got hosed by the property/manager. Write a letter to marriott and complain.

rules says "cover anything charged to the room folio", nothing else.

Nothing about 'can not be combine with any other offer, nor cert.'

I agree.

Bruce

I have never purchased one of these cards - but if you do so at full cost (ie a $50 card costs $50) why would there be any type of restrictions at all?

How in the world is a person (like my 70+ year old Mother) supposed to determine whether the card is applicable to the rate she has booked? And why would it even cross her mind to ask?

Wouldn't that be great... Give one as a gift and then the person gets hassled at check-out?

I know there are differences between the Marriott Travel Card and the Marriott Gift Card. One difference involves eligible rates. Is it possible that the hotel is confusing the two cards as I was under the impression that the Gift Card was less restrictive than the Travel Card.

MARRIOTT GIFT CARDS = LIKE CASH + Some Tips
 

Exactly... very good point. Again, the Marriott Gift Card should be treated like a pre-paid Visa (more like cash as the funds have already been received by Marriott). Having used these many times, there are NO restrictions.

Note: The only hassle in using the card is that the hotel has no idea what the balance is on the card. They run the card for the amount you tell them and it either works (if there is enough to cover that amount, or it is rejected). You need to keep track of any balances yourself. You can do this by either calling a phone number or via the Marriott web site. If I have a balance I write the amt. on the back of the card so I can keep track.

Note: These cards can be used worldwide. It is a bit of a pain when using internationally as the amount must be converted to the local currency, making it almost impossible to figure exactly what the balance is on the card... more like a guess. It works, but it's a bit of a hassle.

TIP: Since some desk people are not that savvy with how to process the card (most are though)... or if I have a few cards to use to cover a stay... I might present the card/s to credit my account the evening before I am to check out. This saves time having to go to the desk to check out, especially at a busy time... and avoids any time consuming challenges that may present themselves by having multiple cards or under trained personnel.

Exactly correct.

What we may have here is confusion between the generic term "gift card" and the Marriott Gift Card (a proper name).

Marriott sponsors(?) a number of "stored value" cards, the "Gift Cards", the "Travel Cards", the "Vacation Cards", and I think recently something called a "Honeymoon Card". Each is a stored value card processed through the VISA system.

The Vacation Cards and the Travel Cards (and maybe the Honeymoon Cards) specifically note in their terms and conditions (on the back of the card itself) that the T&C for the Vacation or Travel cards vary from those of the Gift Cards. This has been discussed in other threads (see, e.g., this post.

So, if a person has a gift card of the "Travel Card" variety, he may find that the property refuses to accept it in conjunction with a Bonus Buck, while if he has a "Gift Card" gift card, the property is happy to accept that variety.