Sep 11, 2014, 3:57 pm
Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.
You can still view your lifetime points online with the following steps:
If you call Marriott they can also tell you your lifetime points balance.
http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
You can still view your lifetime points online with the following steps:
- Go to www.marriott.com and login
- Go to https://www.marriott.com/rewards/rewards-program.mi
- Click "Nights"
If you call Marriott they can also tell you your lifetime points balance.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)
Jun 26, 2016, 10:28 pm
#1876
Join Date: May 2002
Location: Dallas, TX, USA, Puerto Vallarta, Mexico
Programs: Marriott Lifetime Titanium, AA Platinum
Posts: 38
Is everyone still showing 0 for their lifetime status progress?
Jun 27, 2016, 4:25 am
#1877
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,321
Jun 27, 2016, 6:32 am
#1878
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Jun 27, 2016, 6:56 am
#1879
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I thought it was just me! My points show zero as well. Just as i'm about 100K to LTP 
Jun 27, 2016, 7:28 am
#1880
Join Date: Jun 2001
Location: Johnstown, PA
Programs: UA P, Delta SL, US SL, Hilton Diamond, Hyatt Diamond, IHG PL AMB, Marriott Plat, SPG Plat
Posts: 928
Zero for me as well. Perhaps they are recalculating something.
Jun 27, 2016, 9:43 am
#1881
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Jun 27, 2016, 10:11 am
#1882
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Still showing 0 for me too
Jun 27, 2016, 10:32 am
#1883
Join Date: Jun 2001
Location: Johnstown, PA
Programs: UA P, Delta SL, US SL, Hilton Diamond, Hyatt Diamond, IHG PL AMB, Marriott Plat, SPG Plat
Posts: 928
I have enough nights for LT Plat but only the points for LT Silver. Sure would be nice if they added another way to get to LT for folks like me who have to go for the cheaper night costs since it is out-of-pocket and not reimbursed.
Jun 27, 2016, 12:02 pm
#1884
Join Date: Sep 2005
Location: AGS, CAE, ATL
Programs: Delta PM 2MM, Marriott Lifetime Titanium
Posts: 511
I'm on the RC side and do not have this problem with lifetime nights, but I cannot see my lifetime points, ever. I have to call in to get an update.
Jun 27, 2016, 3:31 pm
#1885
Join Date: May 2002
Location: Dallas, TX, USA, Puerto Vallarta, Mexico
Programs: Marriott Lifetime Titanium, AA Platinum
Posts: 38
I'm also lifetime silver, but need about 190K points to become lifetime gold. I already have the nights for lifetime gold. However, I like to be able to look at my lifetime points to help plan and calculate the points needed to get lifetime gold. I hope they get this fixed soon.
Jun 27, 2016, 7:30 pm
#1886
Join Date: Aug 2006
Location: Wisconsin
Posts: 55
I am seeing "0" as well.
Jun 28, 2016, 6:38 am
#1887
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
I called Marriott CS yesterday concerning a missing stay and also mentioned this situation with the website showing zero for lifetime points.
The representative told me they are aware of the problem and it will be rectified soon. She also gave me my nights and points balance, which agrees with my records.
The representative told me they are aware of the problem and it will be rectified soon. She also gave me my nights and points balance, which agrees with my records.
Jun 29, 2016, 7:51 am
#1888
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I decided to tweet @MarriottRewards. They told me to DM them with my rewards number and they look into it (i mentioned this was not just me, and other reported it).
They respond back, with what makes no sense to me
I'm hoping I got a confused agent.
They respond back, with what makes no sense to me
Hi JHake10, We apologize for any confusion. Your lifetime nights are reflected in your account, however will no longer be displayed online in your profile. You may call us at anytime to inquire about your lifetime point balance at 1-800-450-4442. Regards, Sara
Jun 29, 2016, 12:08 pm
#1889
Join Date: Nov 2010
Location: BNA/SAN
Programs: DL PM 1.5 MM , Hilton Diamond, Marriott Lifetime Plat
Posts: 754
Edit, actually, since they are saying to call anytime to get LT points, I think they just left "points" out of the email so it should have read "...however [points] will no longer be displayed"
Jun 29, 2016, 1:36 pm
#1890
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
My lifetime nights are displayed, it is the lifetime points which are showing 0.
Edit, actually, since they are saying to call anytime to get LT points, I think they just left "points" out of the email so it should have read "...however [points] will no longer be displayed"
Edit, actually, since they are saying to call anytime to get LT points, I think they just left "points" out of the email so it should have read "...however [points] will no longer be displayed"
Of note: Marriott is merging with Starwood, and Starwood has a lifetime nights requirement (and I think a lifetime status years requirement) but no lifetime points requirement. Could it be that Marriott is planning an "alignment" of some sort between these two lifetime programs?
Of course, if there were a change to the lifetime status qualification, one would hope that the T&Cs would updated first, and not the progress display "broken" first.