Astir Palace Complex, Athens, Greece (Luxury Collection & Westin)[Master Thread]
#136
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
#137
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I see the smilie. So, does this mean that it's staying on SPG? When I got married in 1995 and started taking my wife to Greece every year to see my family, this was her aspirational place to stay. Didn't happen until it became part of SPG. We then stayed twice on points for 5 days in the Westin part. Since I was not a high level member of SPG, my wife preferred this hotel because all the rooms have see view. And every day we managed to get the cabanas close to the sea. Pure Paradise!
#138
Join Date: May 2010
Location: Oslo
Posts: 448
We just checked out of the Arion after a three night stay. This was our second stay at this hotel. While the location is superb and the platinum suite was great (we got a deluxe suite on the top floor), the service was far from five star worthy:
- The door men did not say hello to us once. They were too busy talking to each other.
- The so-called club lounge is a joke in itself, but a low point was reached when I
asked for a diet coke in the evening and the club employee just said no to me and
left.
- Not once were we offered coffee refill at breakfast. Since there was a convention
going on, cleaning their tables was more important than to cater for the very few other guests who were there at the
same time.
- No wash clothes in the room upon arrival, turn-down was forgotten one night and they run out of the toiletries they
normal have in the suites.
- No “welcome back” at check in, no question about how the stay was at check-out (front desk was too busy calling
housekeeping to say that the room now was ready to be cleaned).
We had dinner at “Baku” at hotel Margi just one km down the road, and we were very impressed with what we saw. Stunning lobby and pool area, super friendly staff and delicious food. Arion may very well be the grand dame in this area, but management should not rest too long on its laurels. We would probably return due to the great platinum recognition and wonderful seafront location, but not for the service.
- The door men did not say hello to us once. They were too busy talking to each other.
- The so-called club lounge is a joke in itself, but a low point was reached when I
asked for a diet coke in the evening and the club employee just said no to me and
left.
- Not once were we offered coffee refill at breakfast. Since there was a convention
going on, cleaning their tables was more important than to cater for the very few other guests who were there at the
same time.
- No wash clothes in the room upon arrival, turn-down was forgotten one night and they run out of the toiletries they
normal have in the suites.
- No “welcome back” at check in, no question about how the stay was at check-out (front desk was too busy calling
housekeeping to say that the room now was ready to be cleaned).
We had dinner at “Baku” at hotel Margi just one km down the road, and we were very impressed with what we saw. Stunning lobby and pool area, super friendly staff and delicious food. Arion may very well be the grand dame in this area, but management should not rest too long on its laurels. We would probably return due to the great platinum recognition and wonderful seafront location, but not for the service.
#139
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
My experience at the hotel echoes that of heakja above.
I stayed for the first time yesterday. I thought it was a beautiful location, and I was upgraded to a large Deluxe Suite with a giant terrace and a great view. Matsuhisa (aka Nobu everywhere else) was international quality and looked gorgeous.
Service was mediocre at best. It took a while for a doorman to turn up to help us with our bags and for me the personal low was after a small room party my guests decided they wanted to strip off and use the steam room feature except nobody in the hotel could figure out how it worked. Come on guys...
I stayed for the first time yesterday. I thought it was a beautiful location, and I was upgraded to a large Deluxe Suite with a giant terrace and a great view. Matsuhisa (aka Nobu everywhere else) was international quality and looked gorgeous.
Service was mediocre at best. It took a while for a doorman to turn up to help us with our bags and for me the personal low was after a small room party my guests decided they wanted to strip off and use the steam room feature except nobody in the hotel could figure out how it worked. Come on guys...
#141
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
That depends on how much you want to walk, but the hotels are located in their own separate area, a sort of park. The Westin is further in than the LC. You would have to exit the park and walk along a road for a while before you would come to a restaurant. I never did it, but I think that it would take a half-hour at least. The walk would be pleasant, along a beach area. We always rent a car at ATH airport and find it very useful to see the sights around the area as well as simply to get to the hotel.
#142
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
Next is the Ithaki upscale restaurant about 1 kilometer towards Vouliagmeni, great view and well known with locals.
There is a string of restaurants and bars on the eastern side of the bay about 1.5-2 kilometers walk.
We walked on many nights with a baby in a stroller.
#144
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
Matsuhisa probably full on a weekend, but outside the resort most places probably open until 01am or later. Not sure about hours on weekdays outside high season. Closest is Moorings at the marina and plenty of choice across the bay about 1.5 kilometres away.
#146
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,716
Interesting [and unforunate] developments, but I think we'll hear more details soon enough.
khabah
#147
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,494
I booked the Westin for one night, our last in Greece. Anything I should know or worry about?
We're at Hotel Bretagne for 5 nights, then Blue Palace in Crete. As we're flying home from Athens, we decided to book a bit closer to the airport and chill a day at this Westin. I know there are two separate hotels here and the prices are pretty much the same. Am I right to choose Westin over the Astir? I'm a Lifetime Plat and after over a week at luxury hotels, I thought it would be nice to stay where they have a lounge, not so fussy, etc. Did I choose the right one?
We're at Hotel Bretagne for 5 nights, then Blue Palace in Crete. As we're flying home from Athens, we decided to book a bit closer to the airport and chill a day at this Westin. I know there are two separate hotels here and the prices are pretty much the same. Am I right to choose Westin over the Astir? I'm a Lifetime Plat and after over a week at luxury hotels, I thought it would be nice to stay where they have a lounge, not so fussy, etc. Did I choose the right one?
#148
Join Date: May 2010
Location: Oslo
Posts: 448
I booked the Westin for one night, our last in Greece. Anything I should know or worry about?
We're at Hotel Bretagne for 5 nights, then Blue Palace in Crete. As we're flying home from Athens, we decided to book a bit closer to the airport and chill a day at this Westin. I know there are two separate hotels here and the prices are pretty much the same. Am I right to choose Westin over the Astir? I'm a Lifetime Plat and after over a week at luxury hotels, I thought it would be nice to stay where they have a lounge, not so fussy, etc. Did I choose the right one?
We're at Hotel Bretagne for 5 nights, then Blue Palace in Crete. As we're flying home from Athens, we decided to book a bit closer to the airport and chill a day at this Westin. I know there are two separate hotels here and the prices are pretty much the same. Am I right to choose Westin over the Astir? I'm a Lifetime Plat and after over a week at luxury hotels, I thought it would be nice to stay where they have a lounge, not so fussy, etc. Did I choose the right one?
#149
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
Never stayed at the Westin, but have been to the Astir four times. If there is a deluxe suite available at the Astir, you will normally get it. They treat their platinums great. The Astir and its rooms is a bit old schoolish, but I personally love the huge bathroom in the suite. If you are visiting during high season, the westin may be a better bet. The standard rooms at Astir are small and ugly. The Astir actually have a small lounge, but the drinks and offerings are rather poor. The lounge do however have large balconies on both sides which is great if you happen to have a room/suite without sun exposure.
#150
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,494
Thanks for the info. It'll be the last night of our Greece trip and we are in suites everywhere else. I notice that the Astir Palace is offering rooms for LESS that Westin. We'll be there the 12th of May, just before high season starts. So is this hotel nicer than the Westin? With the lower rates, I'm happy to change my reservation. We're leaving early the next day for the airport, so I don't need a late check out. It's just a stop to regroup before our flight home. And I'd definitely be happy to get a Plat UG of any kind. I'm just wondering which hotel is most likely to upgrade, and honestly, which is better. The pool at the Westin looks nice, but this is a higher category hotel.
I'm also confused as to if these properties somehow overlap? Are they near each other?
I'm also confused as to if these properties somehow overlap? Are they near each other?