EricUSC

Does anyone here have information about the Governor's Suite at this property? It was listed as a option for Suite Night Awards but there were no photos on the property website and a Google search on the Governor's Suite drew a blank. I called the property and was told that this suite does have a Signature View (though not listed in the description) and is renovated and is not listed on their website because they are in the process of renaming their suites due to renovation. He told me that all suites except for the Griffin Suite have Signature Views. Based my phone conversation, I selected Governor's Suite, Vice Presidential Suite, Executive Suite, and Signature Suite for my SNA and was assigned the Governor's Suite a few hours after making the selection.

When doing a search my dates, I noticed that Executive Suite and Signature Suite are still available for booking. Should I switch to either of these suites or keep the Governor's Suite? Thanks!

IzzyL

We arrived about noon on Christmas Day. I had booked a Griffin Suite and asked for a pool view. The pool view wasn’t available but a high room (7th floor) was available for early check in. After traveling all day from PHL, I took the suite that was available instead of waiting until 4pm for a view. Since it was a high floor, we did have a nice view from the balcony out to the front of the resort. I did hear some noise at various times from the miniature golf course on our side of the hotel. We had a beautiful balcony but didn’t sit outside much, it was too cold.

As far as I know, the renovations are finished. We didn't experience any work being done. the property was beautifully decorated for the holiday. They even had a snow making machine in the boat area during the evenings.
I booked the Griffin Suite with $100 resort credit. It is good for all restaurants except Fisherman’s Landing. We had great sushi in the bar/lounge area on 3 different nights. Bethany was our server and she remembered us each night.
We did the regular buffet breakfast one morning and it was very good. We also did the Sunday champagne breakfast for $45. Very, very good. Our server kept my mimosa filled! We made a reservation for 11 but went early and they seated us within 10 minutes. On our last morning we had a few dollars left to use from the $100 a night credit, so we ordered off the regular menu for breakfast.
We also ate at Fisherman’s Landing one night, food was fine but there was a large family that was watching college football and they were very obnoxious. We ate and left.
Starbucks was very busy all the time. Live music in the bar area on Friday and Saturday nights was a nice addition.
I had to ask about our credit before checking out, not too sure if it would have been automatically subtracted from the bill. Since I was proactive, it was all handled successfully.

We golfed on the Palms course one day, it was a challenging course and kept in great condition. All in all, we throughly enjoyed the area and the hotel.

Nighttime boat ride



Lobby decorations

Sunday Cahmpagne Buffet

Golf view

Adam1222

Any COVID-era stays?

navatwal

Any feedback on this property, pools, tub etc. Titanium / Plat breakfast ?

I used SNA to book into a signature suite not sure how desirable this suite is

weibelt

Had a 3/21 stay as a platinum.

Platinum breakfast is any entree from the menu, coffee, and juice. It is available at the restaurant or as in room dining. 18% gratuity is included, but the $5 in room dining charge is not.

Suite upgrades cleared 5 days out. Was given the room that upgrade cleared into.

Resort fee is $38 and was told they no longer discount it with status.

Slow during the week, busy on the weekends. Same number of pool chairs as prepandemic, many chair groups not 6 feet apart. There are a few activities on Saturday and Sunday, less than before. Boats are not operating.

wiffle

Any idea if they're giving Plats complimentary access to the spa pool/complex as in pre-COVID times?

TerryK

Both Signature Suite and Executive Suite are listed under SNA selection. Which one is better? Griffin Suite looks like a junior suite while Governor's Suite and Vice Presidential Suite are no longer listed under SNA.

bcmind

Just had a 1 night stay as a Plat. with points and 4pm late checkout given when asked.

No suite upgrade, only upgrade to a better view room (pool/lake view). $33.00 resort fee + $3.63 tax (RESORTTX) + $0.99 (RSRTTBID) not sure what the hell that is. These fees are getting more and more annoying. Parking included in the resort fee, it's a long walk from the parking lot to the check-in. Upon check-in, a page of the on-going event for the day was given to me. That's where I scan the QR code to book the boat ride. The boat ride was very nice at night time, reservation is a must, we were lucky enough to be the only family on the ride. I also notice there was a $30/kid package. I was tempted to buy the kid package but decided not to since we're only staying for one night. The $30 packages include some art and craft stuff, treasure hunt and more.

Room was renovated, it was nice and clean. Bed is very comfortable. Only 2 complaints on the room. First, I can heard every door closed from the outside. It's very loud. Second, the shower is very nice but the water seep through the glass door and it's very wet outside after shower. I mean 1/4 of the bathroom is wet after shower.

I felt that everyone was well trained especially the 2 servers at breakfast restaurant. Plat. Breakfast is anything on the menu. If you want the full buffet, $10 upgrade with Plat benefit. 18% gratuity automatically added. 2 adult + 2 kids with full buffet came out to be $55.33. Our server was well trained, well worth the 18% gratuity! The buffet was good. Don't mind paying $10 for the upgrade at all.

Pool was not too crowded when I was there. Since I have the 4pm checkout, we went to the pool again the next morning and we almost had the whole pool ourselves. No one was swimming, only sun bathing.

All in all, I will visit this property again!

Oh, My total for one night stay was $92.95 + points.

DELee

California's JW Marriott Desert Springs Reveals Major Renovation

David

chachi22

What is the difference between rooms in the main building versus Springs building/Outer Wing?

Both are bookable for the same amount of points.

DELee

How far you have to walk/float to get back to the main building.

David

mindrisa

Any updates on titanium members being given access to the spa pool, like pre-covid times? They took this benefit away for a while but not sure if it ever came back.

araknis

Can anyone interpret this PLT/Titanium elite breakfast amenity receipt? I couldn't really figure out if gratuity was really included or not? The receipt just looks odd to me as it's presented. The $10 upgrade fee is for 1 upgrade to full buffet.

1mileman

it is basically breakfast for you and 1 other person comp'ed so if I had to guess, you'd only be on the hook for the $10 upgrade unless you had 3 people there, then they would charge you the kid's meal plus the $10 upgrade

mindrisa

Were you given complimentary access to the spa pool, like pre-covid times?