Four Points Chicago Downtown [Master Thread]
May 27, 2006, 4:46 am
#17
Suspended
Join Date: Dec 2001
Location: SEA(sia)
Posts: 5,181
Originally Posted by gwensvilla
How is this for location for touristy things - what are the rooms like - thinking jnr suite - chances of upgrades?? is there an Exec lounge?? any info helpful Thanks Gwen
http://www.flyertalk.com/forum/showthread.php?t=491085
Great location, new but depressing rooms due to lack of view and cheap furnishings, "jnr suites" are actually rooms with a sofabed, no excutive lounge but there is a lounge for all guests.
Nov 10, 2006, 3:05 pm
#18
Join Date: May 2004
Location: DCA ZWU
Programs: AGR WOH
Posts: 1,785
Correct: no view. Apparently, the hotel space (atop a ca. 1947 car dealership) was previously intended for a movie theater, but after years of being vacant was converted to the hotel. Thus, it's a low, squat building instead of the usual tall, narrow downtown high-rise hotel.
A Trader Joe's is opening in the building today, which should draw some foodies.
A Trader Joe's is opening in the building today, which should draw some foodies.
Nov 20, 2006, 8:44 am
#19
Join Date: Jan 2005
Location: Texas
Posts: 55
I had some issues at a stay last month in this hotel. I mentioned them in one of those after the fact surveys from Starwood.
The manager was on it. He sent me a long, thoughtful email addressing my concerns, and has offered me great compensation in response. I am very impressed.
The hotel is in a terrific location for shopping, and we'll be giving it another try in December because of the excellent customer service I received.
Last time we took a cab to the closest blue line station to get to O'Hare (rather than walking from the hotel to Grand and then transferring to the blue line and dealing with more stairs with our luggage) as it was pouring rain. It was fairly inexpensive and much handier.
The manager was on it. He sent me a long, thoughtful email addressing my concerns, and has offered me great compensation in response. I am very impressed.
The hotel is in a terrific location for shopping, and we'll be giving it another try in December because of the excellent customer service I received.
Last time we took a cab to the closest blue line station to get to O'Hare (rather than walking from the hotel to Grand and then transferring to the blue line and dealing with more stairs with our luggage) as it was pouring rain. It was fairly inexpensive and much handier.
Last edited by darcyt; Nov 20, 2006 at 8:50 am
Oct 5, 2007, 6:27 pm
#20
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Great stay at this property last weekend.Upgraded to a full(huge)exec suite with seperate living/entertaining area with sofa bed.7th floor(out of eight)interior view(fine by me as the area is very noisy.
Great staff and very good housekeeping.Great location IMO-and the TJ's downstairs-what a joy!
A new resturant-REPUBLIC-has opened on the first floor.Pan Asian with an affordable menu and a full bar.
Great staff and very good housekeeping.Great location IMO-and the TJ's downstairs-what a joy!
A new resturant-REPUBLIC-has opened on the first floor.Pan Asian with an affordable menu and a full bar.
Oct 5, 2007, 9:02 pm
#21
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,082
thanks for the update. just booked it for a thanksgiving shopping stay at $117 a night. doesn't get any cheaper than that
Nov 4, 2007, 8:12 pm
#22
Join Date: Jul 2005
Programs: AA gold, SPG Plat,
Posts: 112
Nov 12, 2007, 8:30 pm
#23
Join Date: Sep 2007
Location: Boston
Programs: SPG Plat, AA EXP
Posts: 173
by far the worst service I have had in a long time at a Starwood property. Checked in and told that the property was sold out and no upgrades available. I am fine with that as that happens in Chicago, however they would not even put me on the starwood preferred guest floor and told me upgrades or even amenities were up to them to offer. I asked how many other platmiums checked in today and they said they had 10 on the books? Not very many to have nothing to offer me.Very rude overall!!! Do not stay here if you are looking for any kind of recognition of status.
Nov 12, 2007, 9:17 pm
#24
Join Date: Feb 2003
Location: Berkeley, CA
Posts: 161
Stayed here in September. Staff was excellent - very helpful and allowed me to see three rooms at check in (opted for one with a balcony). Also let me leave a day early on a rate booked through a third party conference agent.
Rooms were clean, location great - no problems.
BZ
Rooms were clean, location great - no problems.
BZ
Nov 12, 2007, 10:05 pm
#25
Join Date: Mar 2005
Posts: 8
I am at this hotel right now for my second stay in 3 months. Definitely was not upgraded and did not get a SPG floor room, but at least I received a king this time. The bell hop actually rolled his eyes when I didn't need his assistance with my luggage (one rolling bag??). My key isn't working on the elevator, etc. The only reason I stayed here again was because of the 4 night 4000 point promo, but I have to cut my trip short so I won't even get that. At $295 a night, I do not plan to stay here again..
Not the worst, but not the best SPG has to offer in Chicago.
Not the worst, but not the best SPG has to offer in Chicago.
Nov 26, 2007, 3:51 pm
#26
Join Date: Jul 2005
Location: CHI
Programs: SPG LIfetime Plat, IHG Platinum, Hyatt Wannabe, Hilton Silver, UA Gold
Posts: 392
Jan 2, 2008, 4:17 pm
#27
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
any updates on this property? the westin michigan avenue also has great rates but they don't include parking. this was too good of a deal to pass up.
thoughts? thanks.
Jan 2, 2008, 7:52 pm
#29
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
Jan 2, 2008, 7:59 pm
#30
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832