Cockroach in the room
Jun 7, 2019, 11:52 am
#16
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,849
I think I'm the only person who travels with an arsenal of insect control products 
I carry at least 4 catchmaster glue traps, a 3 oz bottle of concentrated premethrin , small bottle of 99% deet and a 2oz bottle of Terro liquid ant killer (which is the bomb). I expect the worse no matter what hotel I use, and spray the mattress and bathroom with permethrin and put down a glue traps or two.
I've caught bugs!
These items all fit in my personal carry on item and inside my 311 pouch. Never travel without them. In addition to a hotel already having insect infestation problems, guest bring along insects that hop along for a ride in their luggage which accounts for bed bugs unfortunately.
I carry at least 4 catchmaster glue traps, a 3 oz bottle of concentrated premethrin , small bottle of 99% deet and a 2oz bottle of Terro liquid ant killer (which is the bomb). I expect the worse no matter what hotel I use, and spray the mattress and bathroom with permethrin and put down a glue traps or two. I've caught bugs!
These items all fit in my personal carry on item and inside my 311 pouch. Never travel without them. In addition to a hotel already having insect infestation problems, guest bring along insects that hop along for a ride in their luggage which accounts for bed bugs unfortunately.
Jun 7, 2019, 5:17 pm
#17
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
1. Post pic.
2. Name property.
3. Request input on how much compensation to demand.
Whoops. Never mind. That's brand standard.
14 years, 12 days. FT record?
2. Name property.
3. Request input on how much compensation to demand.
Whoops. Never mind. That's brand standard.
14 years, 12 days. FT record?
Jun 7, 2019, 7:51 pm
#18
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,394
Thanks for the replies.
Took some pictures, called front desk...someone came to remove it in see through plastic bag.
After a bit of light complaining at check-out (and reception staff checking with their manager) I was offered 50% off the booked room rate, which I accepted.
They also said they will deep clean the room.
Took some pictures, called front desk...someone came to remove it in see through plastic bag.
After a bit of light complaining at check-out (and reception staff checking with their manager) I was offered 50% off the booked room rate, which I accepted.
They also said they will deep clean the room.
Jun 7, 2019, 8:13 pm
#19
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Thanks for the replies.
Took some pictures, called front desk...someone came to remove it in see through plastic bag.
After a bit of light complaining at check-out (and reception staff checking with their manager) I was offered 50% off the booked room rate, which I accepted.
They also said they will deep clean the room.
Took some pictures, called front desk...someone came to remove it in see through plastic bag.
After a bit of light complaining at check-out (and reception staff checking with their manager) I was offered 50% off the booked room rate, which I accepted.
They also said they will deep clean the room.
I had a large unwelcome bug at the Westin Tysons Corner many years ago and was offered the night for free + points equal to one night (which I found fair because I ended up leaving and booking a room elsewhere).
Jun 7, 2019, 8:16 pm
#20
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Join Date: Sep 2009
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Posts: 100,413
I'd be concerned about relatives of the cockroach you caught coming home with you in your luggage, etc. Be very careful.
Jun 7, 2019, 8:21 pm
#21
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,394
(It's the kind that have wings and can fly too).
They would be easy to spot if there are any more in my luggage.
Jun 7, 2019, 8:46 pm
#22
Join Date: Apr 2015
Posts: 217
One week while staying at the Marriott College Park, MD, a colleague who is very germaphobic (and a bit of a whiner) saw one in his room around mid-night. He left, went to a Courtyard down the road. Another colleague saw one in his room that was directly across from the lounge.
He stayed, I stayed, and the rest of us stayed (probably about 20 of us), and saw no more.
The dude that left ended up getting 10,000 points for his trouble, which isn't bad, considering his entire stay for the 4 nights would have been about 14,000 points.
He stayed, I stayed, and the rest of us stayed (probably about 20 of us), and saw no more.
The dude that left ended up getting 10,000 points for his trouble, which isn't bad, considering his entire stay for the 4 nights would have been about 14,000 points.
Jun 7, 2019, 9:29 pm
#23
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,756
Post the photos here.
Jun 8, 2019, 11:27 am
#24
Join Date: Feb 2011
Location: Southern California
Programs: Alaska MVP 75K, Delta Plat, Bonvoy Ambasador, Hilton diamond.
Posts: 527
Had one of those visitors at the Ritz Carlton
A few "luxury" hotel bug stories to share.
...roughly 5-6 years ago I found a roach in our suite at the Ritz Carlton Kapalua. No compensation was offered despite my asking. They sprayed down the room while we were at the pool. No offer to move us. We found a few dead ones over the course of the week-long stay after the spraying. The staff was non-chalant about it.
Only other run in with a sketchy bug was at the Naka Island Luxury collection 2 years ago. I found a 3+in scorpion waiting for me in the stone soaking tub "clicking" upset late one evening. Pic attached, it was larger than the 3 inch drain. Also ran into a flying "water bug" during our stay in same stone soaking tub. Apparently the property sprays daily around guest villas during rainy season to keep the various bugs at Bay. I ran into another scorpion on a pathway walking back to our room with my 6 year old...you really need to watch your way
during the evening & night when walking around barefoot or in flip flops.
...roughly 5-6 years ago I found a roach in our suite at the Ritz Carlton Kapalua. No compensation was offered despite my asking. They sprayed down the room while we were at the pool. No offer to move us. We found a few dead ones over the course of the week-long stay after the spraying. The staff was non-chalant about it.
Only other run in with a sketchy bug was at the Naka Island Luxury collection 2 years ago. I found a 3+in scorpion waiting for me in the stone soaking tub "clicking" upset late one evening. Pic attached, it was larger than the 3 inch drain. Also ran into a flying "water bug" during our stay in same stone soaking tub. Apparently the property sprays daily around guest villas during rainy season to keep the various bugs at Bay. I ran into another scorpion on a pathway walking back to our room with my 6 year old...you really need to watch your way
during the evening & night when walking around barefoot or in flip flops.
Jun 8, 2019, 12:10 pm
#25
Join Date: Sep 2008
Posts: 7,875
In many areas which are tropical or somewhat rural you cannot help but have bugs. I remember living in a new house built in the desert (or what was desert, called southern California). Lots of bugs.
You are invading their territory. It'll take quite a few years before you can shoo them away.
Anyway, the ones in America aren't so scary cause they don't fly.
You are invading their territory. It'll take quite a few years before you can shoo them away.
Anyway, the ones in America aren't so scary cause they don't fly.
Jun 8, 2019, 12:16 pm
#26
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Us residents mitigate it with screens which I'm surprised the hotels don't use.....
Jun 8, 2019, 1:32 pm
#27
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,849
In many areas which are tropical or somewhat rural you cannot help but have bugs. I remember living in a new house built in the desert (or what was desert, called southern California). Lots of bugs.
You are invading their territory. It'll take quite a few years before you can shoo them away.
Anyway, the ones in America aren't so scary cause they don't fly.
You are invading their territory. It'll take quite a few years before you can shoo them away.
Anyway, the ones in America aren't so scary cause they don't fly.
Jun 8, 2019, 2:19 pm
#28
Join Date: Sep 2012
Location: NYC
Programs: DL DM; Marriott Ambasador Elite
Posts: 626
I spend quite a bit of time in Asia and know exactly what you mean. We have them in NYC too. The eggs are tiny, and wouldn’t be easily detectable in your luggage.
Jun 9, 2019, 2:42 am
#29
Join Date: Aug 2015
Programs: Virtuoso Luxury Travel Agent; Bonvoy Titanium Elite; Hilton Diamond
Posts: 665
I notice a lot of people mentioning tropical climates and cockroaches being inevitable. Imo this is complete BS. I have been traveling extensively in all of Asia and Middle East and stayed in luxury hotels (JW/Ren and upwards) and never encountered a cockroach in the room or on the property. Perhaps I’m a bit over the top but if I saw roaches I would not be able to relax so my only option would be to check out.
Jun 9, 2019, 8:12 pm
#30
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
I've lived in Florida all my life and can assure you, insects happen here. I don't care how much you spray, seal, etc., they will happen from time to time. That said, I've never had a roach encounter at a Florida Marriott property, but I'm sure it happens. Even the Happiest Place on Earth (Disney) deals with them constantly as the 1,300 separate threads show. Trust me, Disney's insect control program is absolutely top-notch, but even with that it's still a problem.