stc

This is a perfectly adequate franchise Sheraton. It is the only hotel among the ones you are considering that has a club lounge. I stayed at all three of the Sheraton, Doubletree, and Hilton this last weekend. The Doubletree is more centrally located. The Hilton has an even better location still. However, the water pressure at the Hilton and the service in the restaurant were lacking. I'll probably hit all three hotels next time I'm out there again. I suspect for what you are looking for, I would go with the Doubletree.

Astrophsx

Just wanted to give an update on this property. They just updated the club lounge and reopened it at the end of July.

slimothy

Another update for the club lounge at this property. Beer/wine is no longer complimentary, however, is priced reasonably at $4-5.

The gym also appears to be updated.

Service, while okay, is not what is used to be from even a year back. Not sure if this is just an off stay, however.

MSPeconomist

This was announced in advance on their website, with a starting date of October 1. I stayed there October 3 and had the impression that people weren't always being asked to pay for their wine in the lounge then, but I wasn't paying close attention after a bit of wine tasting that afternoon.

It's a nice Sheraton that doesn't have so much of the cookie cutter chain style in its building or rooms. However, its prices can seem high for a Sheraton at isn't near a major city.

bedelman

I echo Artexon's view of the breakfast: Very poor, worse than what I'd expect at a Fairfield Inn or Springhill Suites. Grocery store sliced bread. No cut fruit (though some whole fruit). Plastic cups for juice. Our party of two took the last pastry at 9:40, for a breakfast service that was supposed to run until 10. No further pastries were offered. Oatmeal looked like it had been there for hours and was truly disgusting. Hard to think of a weaker Sheraton club breakfast I've seen anywhere.

stc

While I agree it is one of the weaker Sheraton Club Breakfasts, I'd still pick it over a Fairfield Inn / Springhill Suites / Courtyard / Hampton Inn any day.

Fizzer

That was our experience this time last year too. Other than that thoughwe were happy enough with the hotel itself.

ringers

We were there two week ago and the hotel rooms were nice. We had complimentary upgraded corner room. The front desk service was okay yet they were not prepared for the weekend conference and the conference attendees were pretty vocal about it; including not being adequately staffed to serve drinks and dinner one evening. The club is small yet nice with an outside sitting area for 6 people or so - yet the view of the marina with the highway in the background was not so great. The evening snack was very credible (pasta & salmon, large chicken wings). The breakfast did have cut fruit and whole fruit. The coffee machine worked well and there were nice pastries. If you are looking for anything other than hard boiled eggs; room serve is the way to go. It was okay when using points and if you are using the hotel as a way station to Napa/Sonoma; it is a reasonable value.

PTahCha

Just tried to check in tonight close to midnight. Reserved a King room, paid rate, used a SNA and was confirmed 5 days before into a corner king room. They are now offering a 2 double room, claiming it's upgraded with marina view. The MOD, who's the head chef of the restaurant, could not do anything since they are 98% sold. Stuck with the 2 double bed room and wasted a SNA. Not only they did not honor the room upgrade, they also did not fulfill the reserved room bed type. Major fail.

heakja

You should alert one of the Lurkers. This is truly unacceptable.

mahasamatman

If this was a revenue booking, contact Customer Care. You should be entitled to a full refund. If it was an award, bedding is not guaranteed so your only claim would be a return of the SNA.

MSPeconomist

Is the corner king their SNA upgrade category? It's very nice for a very deluxe room but it's not at all a suite. When I stayed here a couple years ago, I got this room with a bit of an apology expressed (nothing tangible) that they couldn't give me a real suite as a Plat upgrade.

mahasamatman

They have multiple categories available for upgrades. I've been upgraded to a suite multiple times, but not always.

PTahCha

The corner king is the only SNA upgrade option available. I have never seen a suite at this property, even as an Ambassador level guest.

Revenue stay, and already initiated a CCS ticket, along with contact via Twitter. The hotel management is supposed to contact me, but haven't heard a peep yet. Will update when there is one.

PTahCha

UPDATE: the hotel posted 10K goodwill points as compensation. Still no contact from hotel management, though.

Well, let's talk about the property, shall we?

Actually, there's not much to talk about. Standard Sheraton amenities and decor. The in-room air conditioner is LOUD. Internet is free for everyone. Avoid first floor room since it's right next to the walkway on the marina, so if you can see them, they can see you.

The small lounge next to the restaurant is nice - very cozy with friendly bartenders (Lori and Lauren, working on alternating nights). The food from the restaurant is pretty good, and they are on OpenTable.

There's plenty of free parking, so that's a plus.

Oh, the Platinum local amenity is free drinks - same as gold members.