When a hotel leaves Marriott?
Apr 29, 2024, 4:04 pm
#1
Original Poster
Join Date: Aug 2019
Location: Bay Area, California
Programs: Alaska MVP Gold (ex-75K), Bonvoy Titanium, Recovering United 1K
Posts: 344
When a hotel leaves Marriott?
I will be staying 2 nights this summer at a hotel but made 2 reservations -- first night with points and 2nd night with cash. I just received a note from Marriott that the hotel is ending their affiliation with Marriott effective May 1st and so they have moved my points reservation to another hotel. Wondering if there is any recourse?
A few more details:
1) I paid with points for the first night because the rate was significantly higher on that night
2) I really don't want to move hotels for a 2 day visit
3) I've stayed at the hotel where they are moving me and I did not like it
4) The hotel that is leaving it the Hotel Katanajooka in Helsinki thought this is a broader question
A few more details:
1) I paid with points for the first night because the rate was significantly higher on that night
2) I really don't want to move hotels for a 2 day visit
3) I've stayed at the hotel where they are moving me and I did not like it
4) The hotel that is leaving it the Hotel Katanajooka in Helsinki thought this is a broader question
Apr 29, 2024, 7:31 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,810
Apr 29, 2024, 8:02 pm
#4
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,369
You can cancel and rebook both nights elsewhere. Unfortunately, Marriott will not do anything else.
Compensation for deflagging properties
Compensation for deflagging properties
