Reservation at two hotels, semi-overlapping dates, one account
Feb 21, 2024, 11:11 am
#1
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Reservation at two hotels, semi-overlapping dates, one account
Trip to Disney with family. Have a 4 night stay at the swan reserve starting on a Wednesday, 3 night stay at the dolphin starting on a Thursday.
both reservations are booked via my Marriott account under my name. Will there be any problems? Anything I need to do ahead of time? Thanks!
both reservations are booked via my Marriott account under my name. Will there be any problems? Anything I need to do ahead of time? Thanks!
Feb 21, 2024, 11:22 am
#2
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That's technically not o.k. since you won't be staying at both hotels. Probably will work, but you will only get credit for 1 of the stays, mostly likely the 4 night stay.
Feb 21, 2024, 11:22 am
#3
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The reservations themselves should be fine, but you probably won't receive elite benefits or stay credit for part or all of the second stay. Bonvoy T&Cs Sec. 2.1.d. iii. "Members cannot earn or receive benefits for Stays at multiple Participating Properties for the same date(s)."
Feb 21, 2024, 11:43 am
#4
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Marriott's reservation system doesn't catch duplicate bookings, so the reservation will be fine. I doubt it will impact on property elite benefits, either. But you won't get credit for two stays on the same night.
Feb 21, 2024, 11:50 am
#5
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While this might be true in practice, there are risks. A colleague of mine had concurrent stays at two different properties and was given Platinum benefits at both. A few weeks later, he received an email from Marriott basically saying they noticed and if he did it again, it could be grounds for terminating his membership. I don't know if he was just the unlucky subject of a random audit, but it shows that gaming the system isn't without risks.
Feb 21, 2024, 12:21 pm
#6
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Feb 21, 2024, 12:35 pm
#7
Join Date: Mar 2017
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I sometimes book single night stays in two different hotels in the same city on a range of dates, thinking that I can stay in one and check out the other hotel (obviously before any cancellation penalties kick in) ; of course only one hotel is booked on the first night and then for the remaining nights I cancel the less desirable hotel. Anything wrong in doing so?
Feb 21, 2024, 12:51 pm
#8
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Feb 21, 2024, 1:04 pm
#9
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I sometimes book single night stays in two different hotels in the same city on a range of dates, thinking that I can stay in one and check out the other hotel (obviously before any cancellation penalties kick in) ; of course only one hotel is booked on the first night and then for the remaining nights I cancel the less desirable hotel. Anything wrong in doing so?
Feb 21, 2024, 2:39 pm
#10
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Also, note that "receive benefits" in this context can reasonably be construed as referring to earning points and elite nights credit, not on-property elite benefits. Given that the guest is paying for both rooms, I'd propose that's the more reasonable interpretation.
Feb 21, 2024, 3:15 pm
#11
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We have different definitions of that term.
Also, note that "receive benefits" in this context can reasonably be construed as referring to earning points and elite nights credit, not on-property elite benefits. Given that the guest is paying for both rooms, I'd propose that's the more reasonable interpretation.
Also, note that "receive benefits" in this context can reasonably be construed as referring to earning points and elite nights credit, not on-property elite benefits. Given that the guest is paying for both rooms, I'd propose that's the more reasonable interpretation.
Feb 21, 2024, 3:26 pm
#12
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Unfortunately it just means things are going to be a bit random. You'll probably get credit for one stay at random, both if you're lucky.
It can be annoying as it is possible to have two subsequent nights at Marriott hotels on the same date due to the oddities of the international date line, but it is what it is. If you want to push the rules, you might have some annoyances as a result.
It can be annoying as it is possible to have two subsequent nights at Marriott hotels on the same date due to the oddities of the international date line, but it is what it is. If you want to push the rules, you might have some annoyances as a result.
Feb 21, 2024, 9:00 pm
#13
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The Dolphin, Swan, and Swan Reserve are sister hotels that share a website, a single local phone number for reservations, and even their own app. You can charge meals at one hotel to your room in the other - restaurant bills all have a place to check which of the three hotels you are staying in. I mention this simply because that might make this situation different than the usual situation in which a local Marriott would not know you also have a reservation for a same night at another hotel. If you are concerned that the Dolphin reservation might get cancelled if someone sees you already checked into the Swan Reserve, you might want to give the Dolphin a call directly to alert them to the situation.
Feb 22, 2024, 9:06 am
#14
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The Dolphin, Swan, and Swan Reserve are sister hotels that share a website, a single local phone number for reservations, and even their own app. You can charge meals at one hotel to your room in the other - restaurant bills all have a place to check which of the three hotels you are staying in. I mention this simply because that might make this situation different than the usual situation in which a local Marriott would not know you also have a reservation for a same night at another hotel. If you are concerned that the Dolphin reservation might get cancelled if someone sees you already checked into the Swan Reserve, you might want to give the Dolphin a call directly to alert them to the situation.
Feb 22, 2024, 5:56 pm
#15
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........we were in Honolulu a few weeks ago and were surprised to see food and beverage service outlets at the Sheraton Waikiki, the Royal Hawaiian, the Westin Moana Surfrider, and the Sheraton Princess Kaiulani still allow guests to do room charges regardless of which property they're staying at.........