Redeeming an award but points expired anyway ?
Mar 23, 2023, 4:27 pm
#32
Join Date: Feb 2020
Posts: 498
ii. Awards redeemed by a Member prior to Point forfeiture are still valid even though the Award may not yet have been fulfilled at the time of Point forfeiture. However, if those Awards are cancelled after the Points expiration date, those Points are still subject to forfeiture. For example, if a Member redeems Points for an Award Redemption Stay that occurs after the Points expiration date, and then cancels the reservation prior to arrival without having completed any qualifying activity to extend the expiration date, those Points will expire.
Directly from the same T&C you are also quoting.
Mar 24, 2023, 12:28 am
#33
Original Poster
Join Date: Jun 2014
Programs: IHG Spire Ambassador, HHonors Diamond, Hyatt Platinum, SPG Gold
Posts: 413
As explained before, this exception is meant for the expiring points that are "locked" inside a redeemed booking. And not the un-redeemed points that are expiring. Therefore, this exception only applies to the former. Though it does IMPLY that the latter follows the same principal, it does not explicitly say it, therefore does not qualify unrefutably as an exception for the un-redeemed portion.
Awards redeemed by a Member prior to Point forfeiture are still valid
Last edited by jedicat666; Mar 24, 2023 at 12:37 am
Mar 24, 2023, 3:11 am
#34
Join Date: Feb 2020
Posts: 498
Its also funny because the first sentence of this "exclusion" uses the word redeemed AND says that the points are still valid. In that sense, the remaining points in that account should be given the same treatment and only expire if this booking is cancelled. That makes more sense.
May 26, 2023, 10:47 am
#35
Join Date: Feb 2016
Posts: 25
I had/have approx 200k points. Last time I earned points was Feb 2021. In Sept 2022 I reserved a hotel for July 2023 utilizing 170k points. I can no longer go on vacation due to personal reasons. I notice that in Feb 2023 about 30k points expired. Did my Sept 2022 reservation not reset the clock?
At this point I assume once I cancel my July 2023 reservation I will also lose the 170k points? Is there anything I can to at this point? If I buy some points today...then go ahead and cancel after that, would I at least salvage the 170k?
I notice this in their T&C's....yikes
ii. Awards redeemed by a Member prior to Point forfeiture are still valid even though the Award may not yet have been fulfilled at the time of Point forfeiture.However, if those Awards are cancelled after the Points expiration date, those Points are still subject to forfeiture. For example, if a Member redeems Points for an Award Redemption Stay that occurs after the Points expiration date, and then cancels the reservation prior to arrival without having completed any qualifying activity to extend the expiration date, those Points will expire.
At this point I assume once I cancel my July 2023 reservation I will also lose the 170k points? Is there anything I can to at this point? If I buy some points today...then go ahead and cancel after that, would I at least salvage the 170k?
I notice this in their T&C's....yikes
ii. Awards redeemed by a Member prior to Point forfeiture are still valid even though the Award may not yet have been fulfilled at the time of Point forfeiture.However, if those Awards are cancelled after the Points expiration date, those Points are still subject to forfeiture. For example, if a Member redeems Points for an Award Redemption Stay that occurs after the Points expiration date, and then cancels the reservation prior to arrival without having completed any qualifying activity to extend the expiration date, those Points will expire.
Nov 8, 2023, 5:44 am
#37
Join Date: Oct 2016
Posts: 48
I will try after my stay concludes at the end of this month. As after providing the screenshot above, i was again pointed out with the exception rule in part ii.
As explained before, this exception is meant for the expiring points that are "locked" inside a redeemed booking. And not the un-redeemed points that are expiring. Therefore, this exception only applies to the former. Though it does IMPLY that the latter follows the same principal, it does not explicitly say it, therefore does not qualify unrefutably as an exception for the un-redeemed portion.
Its also funny because the first sentence of this "exclusion" uses the word redeemed AND says that the points are still valid. In that sense, the remaining points in that account should be given the same treatment and only expire if this booking is cancelled. That makes more sense.
As explained before, this exception is meant for the expiring points that are "locked" inside a redeemed booking. And not the un-redeemed points that are expiring. Therefore, this exception only applies to the former. Though it does IMPLY that the latter follows the same principal, it does not explicitly say it, therefore does not qualify unrefutably as an exception for the un-redeemed portion.
Its also funny because the first sentence of this "exclusion" uses the word redeemed AND says that the points are still valid. In that sense, the remaining points in that account should be given the same treatment and only expire if this booking is cancelled. That makes more sense.
Any news jedicat666? I have the same problem and also struggeling with them.