FlyerTalk Forums - View Single Post - Redeeming an award but points expired anyway ?
Old Nov 8, 2023, 5:44 am
  #37  
xadria
 
Join Date: Oct 2016
Posts: 48
Originally Posted by jedicat666
I will try after my stay concludes at the end of this month. As after providing the screenshot above, i was again pointed out with the exception rule in part ii.



As explained before, this exception is meant for the expiring points that are "locked" inside a redeemed booking. And not the un-redeemed points that are expiring. Therefore, this exception only applies to the former. Though it does IMPLY that the latter follows the same principal, it does not explicitly say it, therefore does not qualify unrefutably as an exception for the un-redeemed portion.



Its also funny because the first sentence of this "exclusion" uses the word redeemed AND says that the points are still valid. In that sense, the remaining points in that account should be given the same treatment and only expire if this booking is cancelled. That makes more sense.

Any news jedicat666? I have the same problem and also struggeling with them.
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