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Flex Your Free Night Awards ("Award Night Top Offs") discussion thread

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Flex Your Free Night Awards ("Award Night Top Offs") discussion thread

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Old Apr 30, 2022, 6:15 am
  #1  
Company Representative, Marriott Bonvoy
Original Poster
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Flex Your Free Night Awards ("Award Night Top Offs") discussion thread

Exciting news for Marriott Bonvoy® members — now you can combine your Free Night Award with up to 15,000 points. That means if you have a Free Night Award with a value of 35,000 points, you’re able to access more stay dates at hotels and resorts that have a redemption value of up to 50,000 points. Whether you’re planning a beachside retreat or mountaintop getaway, discover even more destinations worldwide.

As a reminder, should you choose to modify an existing reservation in any way, it may impact the points needed to redeem the stay, which may go up or down depending on the dates. Certain hotels have resort fees.

Let us know how you plan to enjoy your free nights in the comments below!

If you have questions about this new redemption option, check out our FAQs.


Brendan, SPN Lifer, KRSW and 5 others like this.
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Old Apr 30, 2022, 6:27 am
  #2  
Company Representative, Marriott Bonvoy
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Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Hello Everyone,

This is mentioned in the FAQs for the new Top Off benefit, but at this time our mobile app does not support Top Off. It will be introduced later this year, but for now it's use is only through Marriott.com.

Thanks,

Robert V.

Social Media Specialist
Marriott Bonvoy Lurker is offline  
Old Apr 30, 2022, 6:54 am
  #3  
 
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
It’s not working at Westin Lagunamar in Cancun

I just tried to use this feature for a stay at the Westin Lagunamar in May
I see 2 options
1. Point Savers for 40K per night
2. Regular award for 50K per night

I have a 35K night certificate and I should be able to use the top off feature. Unfortunately on the reservation page, I get a message that I don’t have any eligible certificates.

What am I missing?

(Just saw the post above saying Mobile App does not support. I will try in browser)
DFWsakp is offline  
Old Apr 30, 2022, 7:35 am
  #4  
 
Join Date: May 2005
Posts: 94
I discovered a glitch last night. I had a 40k and 50k certificate that I wanted to redeem for a 50k and 58k. It attached the 50k to the 50k and didn’t give the option to do 40k + 10k and 50k + 8k. I had to do separate reservations to make it work.
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awb824 is offline  
Old Apr 30, 2022, 11:13 am
  #5  
 
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,601
Originally Posted by awb824
I discovered a glitch last night. I had a 40k and 50k certificate that I wanted to redeem for a 50k and 58k. It attached the 50k to the 50k and didn’t give the option to do 40k + 10k and 50k + 8k. I had to do separate reservations to make it work.
Yeah, I noticed this too. Its still defaulting to the earlier expiring cert.
PrivatePilot is offline  
Old Apr 30, 2022, 11:19 am
  #6  
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Join Date: Apr 2004
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Originally Posted by PrivatePilot
Its still defaulting to the earlier expiring cert.
Which is probably what you want at least 90% of the time.
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Old Apr 30, 2022, 12:12 pm
  #7  
 
Join Date: Jun 2019
Location: Hawaii
Programs: AA EXP, HA PL, Hilton 💎, Marriott Ti, Wyndham/Caesars 💎, Hertz PC
Posts: 343
Originally Posted by mahasamatman
Which is probably what you want at least 90% of the time.
Not if you have multiple award nights from card anniversary, spend, sign-up bonuses, and status welcome choices. I had to call in for two nights at a 40k/night property because the website was only giving me the option of applying an 85k point certificate for the second one, not my other 35k point certificate that expires later.

Still worth it, a $500/night room for a 35k certificate plus 5k points is a good deal.

EDIT:
Originally Posted by Marriott Bonvoy Lurker
Exciting news for Marriott Bonvoy® members — now you can combine your Free Night Award with up to 15,000 points. That means if you have a Free Night Award with a value of 35,000 points, you’re able to access more stay dates at hotels and resorts that have a redemption value of up to 50,000 points. Whether you’re planning a beachside retreat or mountaintop getaway, discover even more destinations worldwide. As a reminder, should you choose to modify an existing reservation in any way, it may impact the points needed to redeem the stay, which may go up or down depending on the dates. Certain hotels have resort fees. Let us know how you plan to enjoy your free nights in the comments below! If you have questions about this new redemption option, check out our FAQs.
Also, haven't you gotten the memo?

https://loyaltylobby.com/2022/03/29/marriott-bonvoy-terms-conditions-changes-march-2022/?omhide=true

Your company no longer gives out free nights, only "flexible award stays." I'm still paying a resort fee for my "free" nights at most places.
Brendan and SPN Lifer like this.

Last edited by ajf87; Apr 30, 2022 at 12:21 pm
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Old Apr 30, 2022, 1:50 pm
  #8  
 
Join Date: Sep 2012
Posts: 625
Just for information's sake, you still can't book an upgraded room with a certificate even if the point value is less than the certificate value or within 15K points of the certificate value.

The removal of the ability to select which certificate you want to attach means that once again, we have to book dummy reservations in order to use up the certificates to get to the one that you want on the reservation that you want. Then back to cancel the dummy reservations.
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Old Apr 30, 2022, 2:30 pm
  #9  
 
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 1,020
Was able to successfully use this for a two night booking priced at 77,000 points. Applied one 35k cert and withdrew 42,000 points.
I had an existing booking on hold waiting for this to come through and trying to apply the cert to that was allowed but errored out when I tried to complete. I cancelled that booking and made a new one and it worked fine. Doing this is helpful given the increase in points needed for most places now.
aussieinsf is offline  
Old Apr 30, 2022, 7:43 pm
  #10  
 
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,268
I cant get this to work..... St Regis Bangkok.... can book a night if the value is under my 35k certificate but cannot for a bigger room at 40k points. What am I missing?
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Old Apr 30, 2022, 8:44 pm
  #11  
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
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Posts: 15,051
It only works for standard rooms.

A free night certificate (FNC) cannot be used for upgraded or specialty rooms. Only the base models, king or two queen beds.
SPN Lifer is offline  
Old May 1, 2022, 10:31 am
  #12  
 
Join Date: Jan 2020
Programs: Marriott Titanium (Lifetime Gold), Caesars Diamond
Posts: 1,402
Worked for me with a 85k certificate. I'm very happy

Last edited by gudugan; May 1, 2022 at 2:13 pm Reason: i just did the SNA wrong i'm dumb
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Old May 1, 2022, 2:49 pm
  #13  
 
Join Date: Jan 2020
Programs: Marriott Titanium (Lifetime Gold), Caesars Diamond
Posts: 1,402
I tried it again with another 35k certificate in a different location.

Both times when I made the reservation it said "An unexpected error occurred".

The first time, the reservation was made but the certificate wasn't deducted correctly and it was just made as a 37k points reservation.

The second time, the reservation seems to have applied the certificate correctly.
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Old May 1, 2022, 7:48 pm
  #14  
 
Join Date: Feb 2005
Location: EWR/JFK
Programs: AA GLD 1.xMM, MAR SLV, HH DMND, IHG PLT
Posts: 839
Question Using 50K free night certs for > 50 points/night online possible?

Thinking of getting mrs the Chase Visa Boundless credit card that comes with the 3 free night certs up to 50K points each. Read online that you can pay points on top of the 50K, e.g. if room is 58k points per night due to this dynamic pricing. Question, can this all be done smoothly online or is this a phone call with a long hold time to make it happen?

Also, can points still be transferred across spouses for redemption? I did this years ago but haven't kept on top of latest rules.

Thanks in advance.

-Miles
miles_navigator is offline  
Old May 1, 2022, 11:33 pm
  #15  
 
Join Date: May 2002
Location: Arizona
Posts: 5,689
Lurker, I have started another thread where I believe your Marriott properties are going out of their way to avoid redemption of these credit card annual free night "coupons" . Besides giving me the dynamic pricing excuse we now have someone who posted that a Marriott property just increased the price so your "top off" option will be out of redemption range even with a boost . Is corporate aware of this issue? If so what is Marriott doing if anything?

Originally Posted by Marriott Bonvoy Lurker
Exciting news for Marriott Bonvoy® members — now you can combine your Free Night Award with up to 15,000 points. That means if you have a Free Night Award with a value of 35,000 points, you’re able to access more stay dates at hotels and resorts that have a redemption value of up to 50,000 points. Whether you’re planning a beachside retreat or mountaintop getaway, discover even more destinations worldwide.

As a reminder, should you choose to modify an existing reservation in any way, it may impact the points needed to redeem the stay, which may go up or down depending on the dates. Certain hotels have resort fees.

Let us know how you plan to enjoy your free nights in the comments below!

If you have questions about this new redemption option, check out our FAQs.


Centurion is offline  


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