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2021 Q1/2 Global Promo 'Better Two-gether' 2x points/nights credit, Feb 16 - Apr 27

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Old Jan 12, 2021, 5:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: brc01
Link: https://www.marriott.com/loyalty/pro...promotion=DD21

Earn double points and double Elite Night Credits on each stay* of two or more nights.

  • Register now, then earn on stays from February 16 through April 27, 2021. Registration ends April 13, 2021.
  • Earn double points and double Elite Night Credits on each stay of two or more nights — with no earning limits.
  • Choose from thousands of hotels and resorts participating in Marriott Bonvoy™ worldwide. Travel confidently with flexible cancellation and our Commitment to Clean.
  • Redeem your bonus points for free nights, gift cards, exclusive experiences and so much more.
Discover extraordinary hotel brands you'll love — whether you stay close to home or venture out.
Terms & Conditions:

A “stay” is defined as consecutive nights spent at the same hotel, regardless of check-in/checkout activity on any points-eligible rate (“Qualifying Rate”).

Registration of your Marriott Bonvoy™ account is required. Marriott Bonvoy members who register for this promotion by April 13, 2021, will earn double points plus double Elite Night Credits on eligible paid stays of two nights or more during the promotion earning period. The promotion earning period is for stays between February 16, 2021, and April 27, 2021, at participating Marriott Bonvoy properties. The double points earning is only applicable to members’ base points earned per eligible stay. Only stays made after registration will qualify toward the promotion. A “stay” is defined as consecutive nights spent at the same hotel, regardless of check-in/checkout activity on any points-eligible rate (“Qualifying Rate”). Rates available through most third-party online retailers and select travel agency rates do not qualify for this promotion. Homes & Villas by Marriott International, ExecuStay®, Marriott Executive Apartments® and Marriott Vacation Club® owner-occupied weeks are not eligible for bonus points or double Elite Night Credits, and nights spent while redeeming an award are not eligible for bonus points or double Elite Night Credits. Only one room per hotel is counted toward a member’s Elite Night Credits or stay. Bonus Elite Night Credits will be awarded to the member’s account within 3–7 business days after the qualifying nights post. Elite Night Credits will count only toward the status year in which they are posted. A member who elects to earn miles is not eligible for this promotion. For a list of current participating hotels, visit www.marriott.com/loyalty/earn/hotels.mi. All Marriott Bonvoy terms and conditions apply. See www.marriott.com/loyalty/terms/default.mi for more information. Visit http://marriottbonvoy.com/bettertogether or call 888-MARRIOTT (888-627-7468) for complete details.

Link to FAQs: https://help.marriott.com/s/article/Article-27593

What is the Q1 2021 promotion? After you're registered for the promotion. Earn double points and double Elite Night Credits for stays of two nights or more, between February 16, 2021 and April 27, 2021.
What are the registration and earning dates? Register now through April 13, 2021. After you register for the promotion, you can earn on stays between February 16, 2021 and April 27, 2021. Stays made prior to registration are not eligible to earn bonus points and elite night credits with this promotion.
What is the registration link? You may register here: www.marriottbonvoy.com/bettertogether
Does this promotion have a maximum earning potential? With this promotion, you can earn unlimited bonus points. There is no limit to the number of bonus points you can earn during the promotion period.
Is the double points earning applicable to all points or just the member’s base points? Double points are only applicable to the base points you’ll earn on each stay.
Which hotels/brands do and do not participate in this promotion? All brands participate except Homes & Villas by Marriott International, ExecuStay®, Marriott Executive Apartments® and Marriott Vacation Club® owner-occupied weeks. Ritz-Carlton Reserve®, BVLGARI, and other hotels that do not currently participate in Marriott Bonvoy™ are also excluded from the promotion.
Do redemption stays qualify for earning? Only if a redemption stay includes at least one paid night, it will count toward the promotion offer of double points and double Elite Night Credits.
Do stays at The Ritz-Carlton count towards this promotion? Yes. Explore participating hotel brands here: https://www.marriott.com/loyalty/earn/hotels.mi
Can Marriott associates participate in the promotion? Yes, Marriott associates are eligible to participate and earn double bonus points and elite night credits on eligible stays.
If a member earns airline miles, are they eligible for this promotion? If you’re currently earning airline miles, you are not eligible for this promotion. To earn points with this promotion, change your earning preference in your Membership Account Profile from miles to points.
If a member has two rooms at the same time with his or her family, do both rooms count toward bonus stays/nights if they’re paying for both? Only one room per hotel at a time will count as an eligible stay for the promotion offer even if member pays for additional rooms.

Example: Member paid for 3 rooms:
  • Only one room will earn elite night credit
  • Points will be earned on all 3 rooms providing they were all on one hotel bill.
If a member’s stay crosses over the promotion earning period dates, will their stay count toward promotion credit? If you are registered prior to your stay, your stay is eligible and if at least one night of your stay falls within the promotion period, it will count toward promotion credit.
When will the Points/Credits be added to my account? They will post 5-7 days after the Marriott Bonvoy™ stay occurs, providing all promotion terms were met.
Does the Elite Night Credit count towards Lifetime? Yes, providing the Marriott Bonvoy™ Member met the Promotion qualifications and earned Elite Night Credit they will count.
Do Double Points count for Incidentals? Double Points only apply to the Stay, not for incidentals (eg Dining).
Can members book through a third-party site and earn bonus points? No. Rates available through most third-party online retailers and select travel agency rates are ineligible to earn points with this promotion. Book via the Marriott Bonvoy™ mobile app or on Marriott.com to ensure you earn your bonus points.
How do I as a Marriott Bonvoy™ member book a combination of both redemption stays and paid nights? Please visit How Do I Make a Cash + Points Reservation?
Does a Cash and Points Stay qualify for this promotion? A Cash and Point reservation for multiple nights comprising of both a paid rate and points.

Example:

Providing all Promotion terms were met and your Stay was for 6 Nights (5 Booked on Points and 1 Paid Night for a total of 6 Nights)
  • You will earn a Bonus of 6 Elite Night Credits (5 for the Redemption Nights and 1 for the Paid Night) 6 for Base + 6 Bonus =12 Net Total
  • You will earn Double Points on the Paid Night
What if my Stay crosses over the earning period? Providing all promotion terms are met a Member will earn Double Points for the eligible Stay (if at least 1 Night of the Stay falls within the Promotion earning period and at least 1 night is a Paid Rate). Double Elite Night Credits will only count for the Nights within the Promotion earning period.

© 2021 Marriott International, Inc.



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2021 Q1/2 Global Promo 'Better Two-gether' 2x points/nights credit, Feb 16 - Apr 27

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Old Apr 9, 2021, 12:38 pm
  #856  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,349
Originally Posted by drod
I don't see an indication either way on the mobile app. What's the link to the Mr Pepper article, so I can see where he identified it as a paid stay.
Post #842
GundamWing01 likes this.
friedablass is offline  
Old Apr 9, 2021, 4:11 pm
  #857  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Sad that there is a difference.
EasternTraveler is offline  
Old Apr 9, 2021, 5:51 pm
  #858  
 
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,516
My partner's C+P stay posted correctly except for the double nights on the Points nights. Those did correcly post about 4-5 days later.
kyushuman is offline  
Old Apr 9, 2021, 6:33 pm
  #859  
 
Join Date: Dec 2011
Programs: Hyatt Globalist, Marriott Titanium, Hilton Diamond, Wyndham Diamond, IHG Diamond, Omni Platinum
Posts: 197
Originally Posted by friedablass
It posted as a paid stay.
GundamWing01 likes this.
drod is offline  
Old Apr 9, 2021, 7:34 pm
  #860  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by drod
It posted as a paid stay.
you awesome. thank you for the DP.
GundamWing01 is offline  
Old Apr 10, 2021, 5:11 pm
  #861  
 
Join Date: May 2020
Programs: Southwest Companion Pass holder and A List Preferred. Marriott Platinum
Posts: 42
In my 3rd stay so far, it's been 2 business days since the 2nd stay. Started on 50, now on 60. 5 days for the 1st and 2nd stay have posted with bonus. However the 2nd stay has not appeared on the points balance but too early to say. So far, no problems! Note: all cash reservations.
ayande176 is offline  
Old Apr 11, 2021, 4:08 am
  #862  
 
Join Date: Aug 2013
Programs: SPG & Marriott Plat Privilege Club Plat
Posts: 111
Originally Posted by Intl359Widget
It’s kind of amusing to see how Marriott responded to customers with similar issues but in a completely different manner.

It certainly takes a lot of patience to have brand association and loyalty towards Marriott or any corporation for that matter these days.
I sent the same e-mail to customer services and one to Bonvoy champion - my stay was 1 paid and 5 award

1. One replied straight out " Only paid nights ( revenue) count toward the promotion. Redemption nights would not be eligible. This is listed under the terms and conditions of the Global Promotion.

2. The other replied " As this stay is prior to your enrollment date, no bonus points or nights can be earned for this promotion. I registered in early February , received an e-mail confirmation registration from Marriott
Convoy. My stay was in March. Have shared the registration e-mail with them.
Silver Falcon is offline  
Old Apr 11, 2021, 9:26 am
  #863  
 
Join Date: Nov 2010
Posts: 787
Originally Posted by Silver Falcon
I sent the same e-mail to customer services and one to Bonvoy champion - my stay was 1 paid and 5 award

1. One replied straight out " Only paid nights ( revenue) count toward the promotion. Redemption nights would not be eligible. This is listed under the terms and conditions of the Global Promotion.

2. The other replied " As this stay is prior to your enrollment date, no bonus points or nights can be earned for this promotion. I registered in early February , received an e-mail confirmation registration from Marriott
Convoy. My stay was in March. Have shared the registration e-mail with them.

Let us know how this plays out. The first response is blatantly wrong...

I also just had a 5 + 1 and the 1 posted at 2x and the 5 posted at 1x. Hopefully it is corrected automatically in the next few days without intervention as some have reported.
tylerc is offline  
Old Apr 11, 2021, 10:08 am
  #864  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by tylerc
Let us know how this plays out. The first response is blatantly wrong...

I also just had a 5 + 1 and the 1 posted at 2x and the 5 posted at 1x. Hopefully it is corrected automatically in the next few days without intervention as some have reported.
Don't count on it.
EasternTraveler is offline  
Old Apr 11, 2021, 10:34 am
  #865  
 
Join Date: Nov 2010
Posts: 787
Originally Posted by EasternTraveler
Don't count on it.
Some recent DPs suggest they're posting automatically
tylerc is offline  
Old Apr 11, 2021, 11:10 am
  #866  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by tylerc
Some recent DPs suggest they're posting automatically
Hate to bust your bubble, but they are not.
EasternTraveler is offline  
Old Apr 11, 2021, 11:22 am
  #867  
 
Join Date: Jan 2018
Programs: UA LT GS | UA LT Club | Marriott LT Titanium
Posts: 1,250
Had the promotion been paid stays only, this thread would have been smiles, high-fives, and happy customers.

Instead, it's whining customers, overwhelmed IT, and struggling customer service teams. All leading to frustrated customers tarnishing the Marriott brand.

@marriottBonvoyLurker, if you keep your promotions simple, your customers will be happier, and your internal teams will have higher morale!
SPN Lifer and Intl359Widget like this.

Last edited by spartacusmcfly; Apr 11, 2021 at 1:03 pm
spartacusmcfly is offline  
Old Apr 11, 2021, 11:48 am
  #868  
 
Join Date: Dec 2011
Programs: Hyatt Globalist, Marriott Titanium, Hilton Diamond, Wyndham Diamond, IHG Diamond, Omni Platinum
Posts: 197
Originally Posted by GundamWing01
you awesome. thank you for the DP.
No problem. I'm operating on the theory that the daily resort charge makes it a paid stay. I'm not sure whether the guy in the article also had to pay a resort charge.
GundamWing01 likes this.
drod is offline  
Old Apr 11, 2021, 11:52 am
  #869  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,349
Originally Posted by EasternTraveler
Hate to bust your bubble, but they are not.
One of my stays did and I do recall at least 1 or even 2 other members having C&P stays having double nights post automatically.

Here's one other DP. Can find some more if necessary.

Last edited by friedablass; Apr 11, 2021 at 12:04 pm
friedablass is offline  
Old Apr 11, 2021, 2:38 pm
  #870  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by drod
No problem. I'm operating on the theory that the daily resort charge makes it a paid stay. I'm not sure whether the guy in the article also had to pay a resort charge.
that is a good guess. you might be right. some have tried charging food to their room daily to trigger. the problem is that the DPs are scattered and we cant tell if its an IT glitch (spend/resort fees dont matter) or the food charge worked.
GundamWing01 is offline  


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