More Benefits for Ambassadors and Titaniums By Devaluing Platinum Benefits?
#46
Original Poster
Join Date: Dec 2007
Location: SFO
Posts: 4,914
there are lots of reports to the contrary so count yourself as lucky or you don’t travel much outside certain regions where yes, full breakfast is more common. I also doubt you get free breakfast at non full-service brands like Courtyard, AC, where credits are offered.
#47
Join Date: Dec 2009
Posts: 241
YES! This post is spot on. I was so annoyed with the overcrowded lounges because such a large percentage of guests have platinum status. And now that they are supposedly gifting a bunch of free elite nights to members at the end of July, there will be even more platinum members.
#48
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Would you rather see increased Ambassador and Titanium benefits in exchange for decreased Platinum benefits?
Ambassadors will get :
-guaranteed Your24,
-guaranteed suite upgrade at the time of applying SNAs (including getting more SNAs at Amb level),
-ambassador annual gift of some sort
-guaranteed full breakfast (not including MVC, RC, Design hotels)
-lounge access
-100% bonus
Titaniums will get the same as now plus amenity choice of full breakfast (not including MVC, RC, Design hotels) and maybe more milestone gifts before reaching $20k.
Platinums will no longer get automatic lounge access. Instead get 5 annual certs of up to 5 nights (similar to Hyatt club upgrade certificates), 2pm checkout instead of 4pm. Upgrades don’t include standard suites unless you use SNA. Also get amenity gift of full breakfast (not including, MVC, RC, Design hotels) (which soften the blow on lounge)
this way Marriott is incentivizing more nights and spend and less lounge crowding (if there even will be a lounge after Covid). Those that are calling quits are calling quits anyways and the biggest loser will be LTPs.
Low chance Marriott will increase benefits in one level without striping from another.
thoughts?
Ambassadors will get :
-guaranteed Your24,
-guaranteed suite upgrade at the time of applying SNAs (including getting more SNAs at Amb level),
-ambassador annual gift of some sort
-guaranteed full breakfast (not including MVC, RC, Design hotels)
-lounge access
-100% bonus
Titaniums will get the same as now plus amenity choice of full breakfast (not including MVC, RC, Design hotels) and maybe more milestone gifts before reaching $20k.
Platinums will no longer get automatic lounge access. Instead get 5 annual certs of up to 5 nights (similar to Hyatt club upgrade certificates), 2pm checkout instead of 4pm. Upgrades don’t include standard suites unless you use SNA. Also get amenity gift of full breakfast (not including, MVC, RC, Design hotels) (which soften the blow on lounge)
this way Marriott is incentivizing more nights and spend and less lounge crowding (if there even will be a lounge after Covid). Those that are calling quits are calling quits anyways and the biggest loser will be LTPs.
Low chance Marriott will increase benefits in one level without striping from another.
thoughts?
#49
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,205
YES! This post is spot on. I was so annoyed with the overcrowded lounges because such a large percentage of guests have platinum status. And now that they are supposedly gifting a bunch of free elite nights to members at the end of July, there will be even more platinum members.
#50
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Should I leave Marriott (even though I am Titanium at the present time) if these changes will be approved ?
I really hope they keep benefits as they are now, in Europe I see there is no difference between full/continental breakfast (generally you have access to full buffet breakfast as served to paying guests) and lounges are not so crowded, as per my personal experience.
Maybe one day I will drop to PLAT for some reason....
I really hope they keep benefits as they are now, in Europe I see there is no difference between full/continental breakfast (generally you have access to full buffet breakfast as served to paying guests) and lounges are not so crowded, as per my personal experience.
Maybe one day I will drop to PLAT for some reason....
#51
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,205
Should I leave Marriott (even though I am Titanium at the present time) if these changes will be approved ?
I really hope they keep benefits as they are now, in Europe I see there is no difference between full/continental breakfast (generally you have access to full buffet breakfast as served to paying guests) and lounges are not so crowded, as per my personal experience.
Maybe one day I will drop to PLAT for some reason....
I really hope they keep benefits as they are now, in Europe I see there is no difference between full/continental breakfast (generally you have access to full buffet breakfast as served to paying guests) and lounges are not so crowded, as per my personal experience.
Maybe one day I will drop to PLAT for some reason....
#52
Join Date: Aug 2019
Posts: 29
This topic is incentive to the members who achieved platinum status by actually staying 50 nights. There is a world outside of the USA, where people have to stay at hotels to earn their elite status. The rest of the world has no access to complimentary 15-night credit cards and 10-night bogus or legitimate meeting credits. As much as I would like Marriott to devalue those members, I respect the system's indiscrcriminate way of handling elites, as I personally don't see the sense in policing a loyalty program. I have a life to enjoy. 😂
This fringe topic is a spawn of over entitlement, ego tripping, and an overall condescending attitude.
If Marriott wants to eliminate its loyalty base in Asia, then I personally would just take my business elsewhere. I maybe from what many would call a 3rd world country, but I don't demand complimentary lounge access for my hard earned loyalty, I'd just pay for it outright and that rarely is ever a club lounge in a Marriott property. Removal of the club lounge benefit for platinum elites will just push me and many others away to different hotel brands beyond Marriott Bonvoy. I'd pay for club access in a Mandarin Oriental, Four Seasons, Shangri-La, and many other hotels that still operate their club lounge as a stand-alone product, rather than just being a mere benefit like what it has become in the USA.
Don't drag innocent people into your insecurities, because no one from Platinum is suggesting that Ambassadors should get less. In fact, many members want to see Ambassadors to get more, so it becomes more appealing for all of us to stay loyal to Marriott. There's no need to attack fellow members, since we're all on the same boat.
This fringe topic is a spawn of over entitlement, ego tripping, and an overall condescending attitude.
If Marriott wants to eliminate its loyalty base in Asia, then I personally would just take my business elsewhere. I maybe from what many would call a 3rd world country, but I don't demand complimentary lounge access for my hard earned loyalty, I'd just pay for it outright and that rarely is ever a club lounge in a Marriott property. Removal of the club lounge benefit for platinum elites will just push me and many others away to different hotel brands beyond Marriott Bonvoy. I'd pay for club access in a Mandarin Oriental, Four Seasons, Shangri-La, and many other hotels that still operate their club lounge as a stand-alone product, rather than just being a mere benefit like what it has become in the USA.
Don't drag innocent people into your insecurities, because no one from Platinum is suggesting that Ambassadors should get less. In fact, many members want to see Ambassadors to get more, so it becomes more appealing for all of us to stay loyal to Marriott. There's no need to attack fellow members, since we're all on the same boat.
Last edited by GiovanGolf; Jun 18, 2020 at 3:12 am Reason: Typo
#53
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 916
I was just going to make a comment similar to GiovanGolf. In Europe we do not have free credit card nights etc. I would be up to LT Titanium by now if they hadn’t only offered it in the first year of the Bonvoy merger had I been able to use cc nights bogus meetings etc, but even though I would have probably easily achieved it at the time of the merger, accept rules are rules and just live with it. I pay for all my stays personally being solely a leisure traveler and judging by many posts am perhaps likely to be more profitable to Marriott than many business travelers whose companies have discovered the delights of zoom and business travel likely to be cut or even halted.. I wish nobody’s benefits to be reduced as a tough time for all especially the hotels themselves.
#54
Join Date: Aug 2007
Location: United States
Programs: Hilton, marriott, IHG, Club Carlson, United Airlines,timeshare owner
Posts: 213
Given the downturn in travel PLUS the tact that many companies now realize that there is no need for all that travel as the job still gets done AND by eliminating a good portion of corporate travel the companies save a lot of money, THE MORE LIKELY SCENARIO is that a good number of hotels will close permanently, those that stay open will not have the conferences, meetings etc as well as not sell out and there will be lots of space in the lounges. I don't think Marriott would be giving out all the 50% night benefit if they thought that business would continue as before. As an example I travel more than 100 nights a year (or at least I did until Covid-19). This year I will have less than 20 nights and not many more in the future until Covid either disappears or there is a vaccine. I don't think that I am the exception but rather more the way of the future.
When all this started, we were in London at the Marriott Park Lane , and then London closed up. everybody headed home but we stayed and didn't leave until our reservation was completed. We were given a full breakfast every morning, delivered to our room, afternoon tea if we wanted it, and dinner delivered to our room , complimentary for being Titanium and the lounge was closed. We had the hotel and staff to ourselves. It was very nice and we were well taken care of. We also got to know the staff VERY well. We considered it another page in our travel book
We walked in Hyde park everyday, saw the sights we have already seen many times just NEVER with no other tourists, and Marks and Spencers was open because they have a food hall. Got some very nice outfits for my little granddaughter.
Last edited by mav; Jun 18, 2020 at 5:21 am
#55
Join Date: Feb 2019
Programs: Bonvoy Titanium, Hilton Diamond, United Gold, Pualani Gold
Posts: 69
Well, before the merge Platinum was 75+ nights per year, and guests with 50-74 nights were Gold, so even then there were perks for being someone who had 75+ nights per year. And yes, I did feel the same way in regards to overcrowded lounges that seem to have become worse over the years. Also, I prefer the term "riff raff" over your term "little people". jk.
#56
Original Poster
Join Date: Dec 2007
Location: SFO
Posts: 4,914
didn’t realize a thread like this will draw this much “emotional” feelings, even for a Marriott forum .
just discussions and I see valid points on both sides. With so many posters against it, Marriott might just implement it or something similar .
Definitely nothing announced on the Marriott side. Just some chatter with some travel folks from work one day on zoom happy hour.
to be fair, legacy gold (current platinums) had access to lounge.
just discussions and I see valid points on both sides. With so many posters against it, Marriott might just implement it or something similar .
Well, before the merge Platinum was 75+ nights per year, and guests with 50-74 nights were Gold, so even then there were perks for being someone who had 75+ nights per year. And yes, I did feel the same way in regards to overcrowded lounges that seem to have become worse over the years. Also, I prefer the term "riff raff" over your term "little people". jk.
#57
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Marriott’s bigger focus at the moment should be getting its properties to actually adhere to the current program rules which is at best inconsistent currently.
#58
Original Poster
Join Date: Dec 2007
Location: SFO
Posts: 4,914
That’s because for the vast majority of people your ‘proposal’ offers pretty much nothing or removes benefits and the actual benefits you suggest for Ambassadors either are already supposed to exist or would be next to impossible to implement.
Marriott’s bigger focus at the moment should be getting its properties to actually adhere to the current program rules which is at best inconsistent currently.
Marriott’s bigger focus at the moment should be getting its properties to actually adhere to the current program rules which is at best inconsistent currently.
proposed ambassador benefits includes guaranteed Your24 and SNA processing (with certain advance notices), something not done right now. (Save me the whole “shouldn’t it be done right now” speech since it based on availability now for Your24 and SNA processed with Plats and Tits). At least the appearance in the policy of adherence instead of “based on availability.” Appears easy enough to implement.
On your comment on adherence and enforcement of current policies, agreed but here we are, it’s inconsistent.
#59
Join Date: Feb 2019
Programs: Bonvoy Titanium, Hilton Diamond, United Gold, Pualani Gold
Posts: 69
Yes, I know. Basically, I was agreeing with the original post. For clarity (regardless of what you call it now or what it was called before): I agree that anyone with 75+ nights per year should have unlimited exec lounge access. And I like the original posts's idea that guests with 50-74 nights per year should receive 5 lounge passes each year they reach the 50 night milestone.
#60
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
That’s because for the vast majority of people your ‘proposal’ offers pretty much nothing or removes benefits and the actual benefits you suggest for Ambassadors either are already supposed to exist or would be next to impossible to implement.
Marriott’s bigger focus at the moment should be getting its properties to actually adhere to the current program rules which is at best inconsistent currently.
Marriott’s bigger focus at the moment should be getting its properties to actually adhere to the current program rules which is at best inconsistent currently.