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[RUMOR] COVID-19 Cleaning Fee Approved

[RUMOR] COVID-19 Cleaning Fee Approved

Old Jun 7, 20, 11:10 am
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[RUMOR] COVID-19 Cleaning Fee Approved

Breaking news from my inbox this Sunday...Marriott has approved my (and other owner’s) request to add cleaning fees. All 52 of my full service brands will be adding a $4.19 per night plus tax fee for COVID related cleaning costs. This will be capped at $41.90 per stay in my case. Look for the official announcement this week from Marriott.
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Old Jun 7, 20, 12:11 pm
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Originally Posted by hotelboy View Post
Breaking news from my inbox this Sunday...Marriott has approved my (and other owner’s) request to add cleaning fees. All 52 of my full service brands will be adding a $4.19 per night plus tax fee for COVID related cleaning costs. This will be capped at $41.90 per stay in my case. Look for the official announcement this week from Marriott.
sad.

grab(money)

Then return to full elite benefits and services. Tired of owners "reduce services due to Covid" but not offering anything to those who are actually traveling and spending money.

David
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Old Jun 7, 20, 12:22 pm
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Can I opt out and just have my room cleaned normally?
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Old Jun 7, 20, 12:31 pm
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Originally Posted by cmd320 View Post
Can I opt out and just have my room cleaned normally?
Seriously. Not only that, I've had a bunch of stays since this mess all started and have had no housekeeping at all during that time.
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Old Jun 7, 20, 12:47 pm
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My expectation is that hotels will try to add the (maximum of course) fee to previously confirmed reservations, of course without notice either.
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Old Jun 7, 20, 12:57 pm
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Considering many hotels don't offer any regular, daily housekeeping at all and at the same time cutting back on elite benefits I don't see why there should be extra charges.

As long as this money grabbing continues I'm not using full service brand properties anymore that carry these fees. Status is extended until 2022 so just go best price for now, very little to no benefit staying at branded hotels.
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Old Jun 7, 20, 12:58 pm
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Originally Posted by cmd320 View Post
Can I opt out and just have my room cleaned normally?
Nope. Just like you can’t opt out of resort fees. But you are more than welcome to decline daily housekeeping in exchange for Make A Green Choice benefits.
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Old Jun 7, 20, 1:01 pm
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Originally Posted by MSPeconomist View Post
My expectation is that hotels will try to add the (maximum of course) fee to previously confirmed reservations, of course without notice either.
I do believe that your confirmations say taxes and fees may be subject to change at any time. Already ran this past legal.
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Old Jun 7, 20, 1:09 pm
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Originally Posted by hotelboy View Post
I do believe that your confirmations say taxes and fees may be subject to change at any time. Already ran this past legal.
Ah, such a good way to recover your customers. If you can’t bake your costs into your daily rate, time to rebrand as a Best Western or Value Inn.
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Old Jun 7, 20, 1:13 pm
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So, with this fee instituted, the question is: What type of cleaning were Marriott hotels doing before?

If I pay this fee _per day_, do I get a certificate that I can show to my company that they actually got some value (even a PDF or paper) for $4.19 (plus tax)?

David
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Old Jun 7, 20, 1:29 pm
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If you get infected with the SARS-CoV-2 virus at a Marriott branded property will the "cleaning fee" be refunded?
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Old Jun 7, 20, 2:07 pm
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Originally Posted by hotelboy View Post
Breaking news from my inbox this Sunday...Marriott has approved my (and other owner’s) request to add cleaning fees. All 52 of my full service brands will be adding a $4.19 per night plus tax fee for COVID related cleaning costs. This will be capped at $41.90 per stay in my case. Look for the official announcement this week from Marriott.
Could the OP be a troll? I am astonished that a person who claims to own 52 full service properties, would be gloating over his ability to unjustly enrich himself, by squeezing another $4.19 per night. I don't believe that a "hotel magnet" like this guy claims to be, would act with such arrogance.
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Last edited by SCEflyer; Jun 7, 20 at 2:17 pm Reason: Added word
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Old Jun 7, 20, 2:13 pm
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Originally Posted by SCEflyer View Post
Could the OP be a troll? I am astonished that a person who claims to own 52 full service properties, would be gloating over his ability to unjustly enrich himself, by squeezing another $4.19 per night. I don't believe that a "hotel magnet" like this guy would act in such a fashion.
No, OP is someone who works in the hotel industry (not sure if an owner or not) and has been straight up with FT as to how hotels, some in the Marriott chains, operate.

Also, to that end, hotelboy , many thanks for giving us the heads up.

David
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Old Jun 7, 20, 2:41 pm
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Originally Posted by hotelboy View Post
Breaking news from my inbox this Sunday...Marriott has approved my (and other owner’s) request to add cleaning fees. All 52 of my full service brands will be adding a $4.19 per night plus tax fee for COVID related cleaning costs. This will be capped at $41.90 per stay in my case. Look for the official announcement this week from Marriott.
Is that going to be on top of the "resort fee" that adds nothing to benefits already achieved by attaining elite status other than higher cost?
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Old Jun 7, 20, 3:46 pm
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Originally Posted by DELee View Post
So, with this fee instituted, the question is: What type of cleaning were Marriott hotels doing before?

If I pay this fee _per day_, do I get a certificate that I can show to my company that they actually got some value (even a PDF or paper) for $4.19 (plus tax)?

David
Yes, what kind of cleaning service are we getting for this? If I’m paying a fee per night then I would expect a full and daily deep cleaning of my room. Otherwise this essentially becomes a services not rendered discussion.

Originally Posted by Tanic View Post
If you get infected with the SARS-CoV-2 virus at a Marriott branded property will the "cleaning fee" be refunded?
I wonder if this could lead to a lawsuit. If they are itemising this, they are creating an explicit expectation of cleanliness and sanitisation.
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