Originally Posted by
DELee
So, with this fee instituted, the question is: What type of cleaning were Marriott hotels doing before?
If I pay this fee _per day_, do I get a certificate that I can show to my company that they actually got some value (even a PDF or paper) for $4.19 (plus tax)?
David
Yes, what kind of cleaning service are we getting for this? If I’m paying a fee per night then I would expect a full and daily deep cleaning of my room. Otherwise this essentially becomes a services not rendered discussion.
Originally Posted by
Tanic
If you get infected with the SARS-CoV-2 virus at a Marriott branded property will the "cleaning fee" be refunded?
I wonder if this could lead to a lawsuit. If they are itemising this, they are creating an explicit expectation of cleanliness and sanitisation.