CC annual anniversary night certificate expired - Any recourse?
#1
Original Poster
Join Date: Aug 2019
Programs: Aeroplan
Posts: 43
CC annual anniversary night certificate expired - Any recourse?
As per thread title. I have the SPG Bonvoy Amex card in Canada. This comes with an anniversary free night. Didn't realize this certificate had an expiry date. Now.. it's expired.
What are my odds of getting it back? Should I talk to Marriott or Amex? Or both?
What are my odds of getting it back? Should I talk to Marriott or Amex? Or both?
#2
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
We would like to help look into this if you could provide your Marriott Bonvoy account number to us via private mail here or by email below.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
[email protected]
#3
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864