Mar 6, 2020, 5:22 am
Last edit by: hhoope01
This is the consolidated Marriott related Coronavirus Discussion thread. For general travel related Coronvirus discussions/information check out the newly created Coronvirus and Travel forum.
Marriott has released an official statement concerning the Coronavirus: https://marriott-re-2019ncovc.com/ See post #116 (thanks Intl359Widget) in this thread for more details.
Marriott has released an official statement concerning the Coronavirus: https://marriott-re-2019ncovc.com/ See post #116 (thanks Intl359Widget) in this thread for more details.
Marriott-specific Coronavirus Discussion Thread
Mar 11, 2020, 11:49 pm
#211
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Hilton has announced that all reservations worldwide, including advance purchase and noncancellable, may be cancelled up to 24 hours prior to arrival without charge.
Meanwhile silence from Marriott.
Meanwhile silence from Marriott.
Mar 12, 2020, 1:29 am
#212
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Hope the same from Marriott since I live in Italy and I am not able to travel at all now !!
Mar 12, 2020, 3:30 am
#213
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Mar 12, 2020, 4:19 am
#214
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,198
I keep getting emails from Hyatt about coronavirus. I might've missed it but I don't think I've gotten anything from Marriott and I live in the main danger area most of the time...
I truly think United and perhaps Marriott want to use this to cull/ get rid of elites and their heavy costs. The reality is Marriott doesn't want the high tier elites that choose to be w Marriott... They want people who stay 20-40 nights a year and are thrilled with a free glass of wine or road warriors that are forced to stay at Marriott because of corporate contracts
I truly think United and perhaps Marriott want to use this to cull/ get rid of elites and their heavy costs. The reality is Marriott doesn't want the high tier elites that choose to be w Marriott... They want people who stay 20-40 nights a year and are thrilled with a free glass of wine or road warriors that are forced to stay at Marriott because of corporate contracts
Mar 12, 2020, 5:44 am
#215
Join Date: Nov 2017
Programs: AA EXP, Marriott Bonvoy titanium
Posts: 537
Ok so now a total ban of travel from Europe to the USA which all but ensures corporate travel grinds to a halt even domestically in the us. The Nba season is suspended, NCAA games to be played without fans, nhl likely to suspend too
if Marriott doesnt extend status now they have their collective heads up their ...
if Marriott doesnt extend status now they have their collective heads up their ...
Mar 12, 2020, 5:54 am
#216
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
I've received an email from IHG regarding cancellation policies, and that they've cut Elite requirements by 25% or more.
Looking forward to something similar form Marriott. I'll be at 46 nights at the end of March...
Looking forward to something similar form Marriott. I'll be at 46 nights at the end of March...
Mar 12, 2020, 6:33 am
#217
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
If Marriott do not make an announcement by the end of the day it feels like they are very much out of touch with the world and more importantly their customers and it does not reflect well on them and certainly would give even more validity to the thought process they really don't care about anything apart from short term bottom line.
Mar 12, 2020, 6:51 am
#218
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
Maybe MAR IT have difficulties to cope with system wide ad-hoc extension of account status, who knows ... the impression of their IT is extreme incompetence.
Mar 12, 2020, 6:52 am
#219
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,582
Mar 12, 2020, 7:04 am
#220
Join Date: Oct 2004
Location: DFW
Posts: 8,036
Just came here to see what’s up with Marriott and it looks like they really don’t have their act together. I changed my flight to leave MUC Friday instead of Saturday anticipating that Saturday will be a nightmare going back to the US. Contacted the Le Méridien and they are charging a 90% cancellation fee for Friday night. FWIW I’m plat, not sure that means anything. 
Mar 12, 2020, 7:56 am
#221
Join Date: Feb 2020
Posts: 1,204
Just came here to see what’s up with Marriott and it looks like they really don’t have their act together. I changed my flight to leave MUC Friday instead of Saturday anticipating that Saturday will be a nightmare going back to the US. Contacted the Le Méridien and they are charging a 90% cancellation fee for Friday night. FWIW I’m plat, not sure that means anything.
Mar 12, 2020, 7:58 am
#222
Join Date: Feb 2020
Posts: 1,204
If Marriott do not make an announcement by the end of the day it feels like they are very much out of touch with the world and more importantly their customers and it does not reflect well on them and certainly would give even more validity to the thought process they really don't care about anything apart from short term bottom line.
Mar 12, 2020, 8:02 am
#223
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,272
I've received an email from IHG regarding cancellation policies, and that they've cut Elite requirements by 25% or more.
Looking forward to something similar form Marriott. I'll be at 46 nights at the end of March...
Looking forward to something similar form Marriott. I'll be at 46 nights at the end of March...
I might have to cancel my trip in May (That would be a reduction of an additional 8 nights) which means I'll be somewhat behind in my YoY Marriott stays so I'm hoping to see something similar to offset the weakened demand environment.
Mar 12, 2020, 8:07 am
#225
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Which is becoming more obvious to everyone!
I think its to early for hotel groups to announce if criteria for qualification will be altered, but they should take the stress away from people wit booked travel over the next several weeks and allow all reservations to be cancellable like Hilton. If they don't they really are abusing the situation and making things a lot more stressful for people already suffering!
I think its to early for hotel groups to announce if criteria for qualification will be altered, but they should take the stress away from people wit booked travel over the next several weeks and allow all reservations to be cancellable like Hilton. If they don't they really are abusing the situation and making things a lot more stressful for people already suffering!