Haven't Been Able to View Current Reservations on App or Web all Day
Oct 2, 2020, 4:58 am
#65
Join Date: Jul 2012
Programs: DL DM 2 MM, Marriott Bonvoy Lifetime Titanium/Ambassador Elite , Hilton Honors Lifetime Diamond
Posts: 503
Have not been able to view upcoming reservations on the app for over 2 weeks. Can view on website. Have reported twice including to my Ambassador. Update came in yesterday but did nothing to help this frustrating situation.
Oct 30, 2022, 1:31 am
#66
Join Date: Mar 2014
Location: PA
Programs: AA-EXP, Marriott(T)
Posts: 208
The app won't load my current reservations for about 4 days now. I can see past stays, account info, even logon to the website, but the app won't load current reservations meaning I can't check in online, use the app to chat with the front desk, check out in the app, etc. I cleared the cache, etc and same problem. I'm on an Android device.
Oct 30, 2022, 1:38 am
#67
Join Date: Nov 2014
Posts: 23
The app won't load my current reservations for about 4 days now. I can see past stays, account info, even logon to the website, but the app won't load current reservations meaning I can't check in online, use the app to chat with the front desk, check out in the app, etc. I cleared the cache, etc and same problem. I'm on an Android device.
Reservation likely disappeared. 2 of my reservations disappeared and even global reservations can't find it. You may have problems checking in.