Marriott Frankfurt Germany [Master Thread]
Jul 26, 2021, 12:59 pm
#16
Join Date: May 2015
Location: SFO
Posts: 82
Marriott Frankfurt Airport and Berlin Potsdamer Platz
Just a brief observation from recent stays. Both properties seem to be well run (could be the same management or training company), with staff being friendly and proactive at levels not typical in Germany-based hotels. It felt like a lot of staff training took place during the pandemic which is paying off. At least for these two locations, I have shifted from Sheratons/Westins to Marriotts for good. It's easy to complain, but this is an example for the erstwhile Marriott hospitality spirit living on.
Jul 26, 2021, 8:38 pm
#17
Join Date: Oct 2009
Location: Los Angeles, CA
Posts: 932
The Frankfurt Airport Marriott is a former wing of the adjoining Sheraton. It was only rebranded and introduced as a separate hotel last year, and I think it still shares some facilities with the Sheraton. I would assume it's the same management as the Sheraton.
The Berlin Marriott was built as a Marriott in 2004.
The Berlin Marriott was built as a Marriott in 2004.
Aug 16, 2021, 1:28 pm
#18
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,552
Just a brief observation from recent stays. Both properties seem to be well run (could be the same management or training company), with staff being friendly and proactive at levels not typical in Germany-based hotels. It felt like a lot of staff training took place during the pandemic which is paying off. At least for these two locations, I have shifted from Sheratons/Westins to Marriotts for good. It's easy to complain, but this is an example for the erstwhile Marriott hospitality spirit living on.
The Frankfurt Airport Marriott is a former wing of the adjoining Sheraton. It was only rebranded and introduced as a separate hotel last year, and I think it still shares some facilities with the Sheraton. I would assume it's the same management as the Sheraton.
The Berlin Marriott was built as a Marriott in 2004.
The Berlin Marriott was built as a Marriott in 2004.
Mar 3, 2023, 9:13 am
#20
Join Date: Aug 2012
Posts: 105
The hotel is next to the fair ground and a big shopping center "Skyline Plaza". It is in a safe area called "Bockenheim" and away from the "Bahnhofsviertel" which is nower days no longer safe and pleasant even during the day. I think you can book it and there should be some playgrounds arounds. You can take the metro to the city centre. It should be a ten minutes ride.
Mar 4, 2023, 7:22 am
#21
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,202
The hotel is next to the fair ground and a big shopping center "Skyline Plaza". It is in a safe area called "Bockenheim" and away from the "Bahnhofsviertel" which is nower days no longer safe and pleasant even during the day. I think you can book it and there should be some playgrounds arounds. You can take the metro to the city centre. It should be a ten minutes ride.
Mar 11, 2023, 7:42 am
#22
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,188
Note that some rooms here are completely renovated and do not look at all like the rooms in the photos on the website. I was told at check-in that I was explicitly blocked into a renovated room and could either wait for it to be ready or take a non-renovated room immediately. As a result, you can tell the property is in flux with room renovations ongoing.
Mar 11, 2023, 7:52 am
#23
Join Date: Aug 2012
Posts: 105
Note that some rooms here are completely renovated and do not look at all like the rooms in the photos on the website. I was told at check-in that I was explicitly blocked into a renovated room and could either wait for it to be ready or take a non-renovated room immediately. As a result, you can tell the property is in flux with room renovations ongoing.
The Junior Suite is not in the upgrade pool. It is already very rare to get one of these renovated rooms.
Mar 11, 2023, 7:56 am
#24
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,188
There are only 6 renovated rooms on 43th floor. (4301 -4306) plus one "Executive Junior Suite". Formerly the lounge was there before it was moved to ground floor. At the moment there are definitely no renovations.
The Junior Suite is not in the upgrade pool. It is already very rare to get one of these renovated rooms.
The Junior Suite is not in the upgrade pool. It is already very rare to get one of these renovated rooms.
Mar 11, 2023, 11:53 am
#25
Join Date: Aug 2012
Posts: 105
Congrats to get one of those rooms. Upgrades to something better than regular Clubrooms are very very rare.
Mar 12, 2023, 4:12 am
#26
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,188
Well, I definitely enjoyed the Frankfurt Marriott - especially at a price of 104 EUR and even during a shockingly busy Bitcoin conference with some dumb car showcase outside. All of that busyness aside, I thought the hotel itself got a lot correct. Here are my pros, cons, and photos:
Pros:
Pros:
- Upgraded to one of the 6 renovated Club Rooms (see posts above for context) - I asked about suites even though none were selling online and was told there was a 34th floor Junior Suite with a bad view - I chose to wait for the renovated room (though, I had no idea at the time how rare it was)
- The room design is nice - I was immediately reminded of the renovated rooms at Montreal Marriott Chateau Champlain
- Bed was comfortable - plush pillows, plush covers, and just-right (probably foam) mattress
- Shower pressure was amazingly strong (I used the rainfall head) and digital temperature controls on touch sensitive buttons worked well
- Nice view towards Europaturm
- Delivered a nice welcome gift of a box of yummy Lindt chocolates
- M Club has nice offerings
- Yummy hot chocolate
- Nice bread and butter (I had four rolls as a substitute for dinner)
- Some good desserts during evening service - I enjoyed the pot de creme and the bread pudding
- There were a lot of choices at evening service that I didn't partake in - plenty were making this dinner
- Breakfast service starts at 6:30 and was tasty - a highlight was the super flaky cinnamon roll, and the pancake from the conveyor machine was good with the syrup - eggs, bacon, and other hot offerings are all here, too
- Really liked the artwork in the hallways with scenes of Frankfurt
- Half-glass in shower is ineffective and water will get on the floor and walls
- No Internet capabilites on TV
- Elevators were crowded due to aforementioned conference (luckily, they are quite fast when they aren't stopping)
Mar 12, 2023, 9:14 am
#27
Join Date: Aug 2012
Posts: 105
Thanks for the review. I really like it.
It was really a good decision not to take the "Junior Suite". These are located directly behind the elevator. It is incredibly loud inside as the two lifts run 24/7 behind your bed.
By the way only ambassador members get any welcome gifts or the renovated rooms. As Titanium I have round about 10 stays a year and never got any upgrade better then "old" club rooms. Only during covid 19 better upgrades were possible. But as you said room rates are often very low so it ist still a great deal even for Titaniums
It was really a good decision not to take the "Junior Suite". These are located directly behind the elevator. It is incredibly loud inside as the two lifts run 24/7 behind your bed.
By the way only ambassador members get any welcome gifts or the renovated rooms. As Titanium I have round about 10 stays a year and never got any upgrade better then "old" club rooms. Only during covid 19 better upgrades were possible. But as you said room rates are often very low so it ist still a great deal even for Titaniums
Mar 12, 2023, 10:31 am
#28
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,188
Thanks for the review. I really like it.
It was really a good decision not to take the "Junior Suite". These are located directly behind the elevator. It is incredibly loud inside as the two lifts run 24/7 behind your bed.
By the way only ambassador members get any welcome gifts or the renovated rooms. As Titanium I have round about 10 stays a year and never got any upgrade better then "old" club rooms. Only during covid 19 better upgrades were possible. But as you said room rates are often very low so it ist still a great deal even for Titaniums
It was really a good decision not to take the "Junior Suite". These are located directly behind the elevator. It is incredibly loud inside as the two lifts run 24/7 behind your bed.
By the way only ambassador members get any welcome gifts or the renovated rooms. As Titanium I have round about 10 stays a year and never got any upgrade better then "old" club rooms. Only during covid 19 better upgrades were possible. But as you said room rates are often very low so it ist still a great deal even for Titaniums
Mar 12, 2023, 6:05 pm
#29
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Mar 12, 2023, 7:43 pm
#30
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,054