Points for event spend not posting
Oct 8, 2019 | 11:56 am
#1
Original Poster
Join Date: Aug 2018
Location: Chicago
Posts: 514
Points for event spend not posting
I booked a corporate meeting and dinner at a Marriot hotel. We spent about $4K. Before I booked the meeting, I asked the event coordinator at the hotel to confirm that I could link my Marriott number to the event and receive the points. She said no problem.
I still haven't received the points for the event and it's been 2 weeks. Is there an easy way to request the missing points? I know you can do this for missing stays, but this was an event, not a room.
Any guidance is appreciaqte.
I still haven't received the points for the event and it's been 2 weeks. Is there an easy way to request the missing points? I know you can do this for missing stays, but this was an event, not a room.
Any guidance is appreciaqte.
Oct 8, 2019 | 12:32 pm
#2
Join Date: Nov 2017
Programs: AA Plat, National Exec Elite, Marriott Lifetime Plat, Wyndham Plat
Posts: 178
When this happened to me, I followed up directly with the events coordinator and the points posted in two days. In general, I'd expect anyone in meeting sales to be the most responsive -- if they're on commission they benefit directly from your repeat business.
Oct 8, 2019 | 12:55 pm
#3
Original Poster
Join Date: Aug 2018
Location: Chicago
Posts: 514
Thanks -- I'll try this.
Oct 8, 2019 | 1:43 pm
#4
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 866
I booked a corporate meeting and dinner at a Marriot hotel. We spent about $4K. Before I booked the meeting, I asked the event coordinator at the hotel to confirm that I could link my Marriott number to the event and receive the points. She said no problem.
I still haven't received the points for the event and it's been 2 weeks. Is there an easy way to request the missing points? I know you can do this for missing stays, but this was an event, not a room.
Any guidance is appreciaqte.
I still haven't received the points for the event and it's been 2 weeks. Is there an easy way to request the missing points? I know you can do this for missing stays, but this was an event, not a room.
Any guidance is appreciaqte.
